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Closed listing

Ices Inc

Shift Coordinator - BCBA

Naugatuck, CT, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Education: High school diploma
Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

About We Do Life… Together

We Do Life…Together (WDLT), a division of ICES, Inc., has been transforming lives in Connecticut since 1998. We support individuals with cognitive disorders, mental illness, and those on the autistic spectrum. Our caring human service professionals focus on the individuals’ personal strengths to make the most of valuable community resources while promoting respect and dignity of all. We serve individuals in private residences, respite facilities, emergency placements, community work sites, training centers, supervised living arrangements, and our own state-licensed group homes.

We offer a comprehensive continuum of services, including residential, vocational, clinical, community habilitation, and in-home support, all grounded in person-centered care. Our team works alongside each individual to build real-world independence, from securing meaningful community employment to developing daily living skills and accessing the resources they need to thrive.

WDLT collaborates with the Department of Developmental Services, the Department of Mental Health and Addiction Services, and other community partners. When you join WDLT, you are joining a team that believes in doing this work together, for each other and for the people we serve.

Why This Role Matters

The Shift Coordinator is the on-shift leader of the home. Working under the direct supervision of the Residential Program Manager, you will help run the day-to-day operation of the home, supervise and coach residential staff, and make sure every individual’s program is carried out safely, consistently, and in compliance with Department of Developmental Services (DDS) and ICES, Inc. requirements.

This role calls for a Board Certified Behavior Analyst (BCBA) and/or someone with strong experience in applied behavior analysis. Your behavioral expertise is what makes this position different: you will make sure each behavior support plan is followed correctly by every team member, every shift, and you will help staff understand the “why” behind the strategies they use. The result is better outcomes, greater independence, and a more confident team.

If you are a behavior-focused leader who wants to see your expertise make a daily, visible difference in people’s lives, we want to meet you.

What You’ll Do Behavior Support and Program Implementation

Ensure all team members follow and execute each individual’s behavior support plan correctly and consistently.
Apply behavior analytic knowledge to model strategies, coach staff, and provide in-the-moment feedback on plan implementation.
Implement individual programs and ensure data is collected accurately and on time as required.
Review data books, communication logs, assignment sheets, and appointment forms after the completion of each shift.
Assist individuals with the implementation of their behavioral and habilitative plans and with their medical, psychiatric, and social-emotional needs.
Participate as a contributing member of each individual’s Interdisciplinary Team (IDT), sharing observations and data to support plan development and updates.

Shift Leadership and Home Operations

Assist the Residential Program Manager in the overall operation of the home and the supervision of residential staff.
Conduct all “shift charge” duties as designated, including weekly audits and physical plant checks.
Review individual and staff assignments and assist with changes as needed, with proper approval.
Review all communication logs, appointment schedules, and vehicle logs; ensure medical appointments and calendars are updated monthly.
Ensure the program Activities Calendar is completed and followed.
Oversee daily housekeeping tasks and the upkeep of the home so it remains clean, safe, and welcoming.
Respond to and report all emergency situations according to protocol, and document any house visitors, unusual activity, or community involvement.
Document and report any staff or house issues to the Residential Program Manager.
Communicate effectively with all house staff and the individuals in the home.

Individuals’ Direct Care

Treat every individual with respect and dignity, always in alignment with each person’s individualized plan.
Assist and instruct individuals with daily living skills.
Administer medications and implement delegated responsibilities as ordered by licensed medical personnel (Med Certification required within the first 3 months).
Provide safe transportation for individuals; oversee the upkeep and maintenance of agency vehicle(s) and document mileage regularly.

Training and Staff Development

Participate in personnel processes and assist the residential department in orienting, training, and developing new Direct Support Professionals as directed.
Provide training to staff and individuals on all house activities, appointments, and program guidelines.
Train Direct Support Professionals in proper operational procedures and explain company policies.

Compliance and Administration

Ensure compliance with all DDS and ICES, Inc. policies, procedures, protocols, and guidelines, and assist the Residential Program Manager in assuring compliance with all state and federal regulations.
Assist with the preparation of and adherence to budgetary guidelines; ensure proper documentation of all financial transactions.
Complete all required paperwork in a timely and accurate manner.
Attend all meetings as required.
Other duties as assigned.

What We Offer

Competitive hourly pay that reflects your experience and grows with your performance.
A leadership role where your behavior analytic expertise directly shapes the quality of care.
Clear pathways for advancement into program management and clinical leadership roles.
Paid, structured training and certification support (CPR, PMT, DDS Med Certification, and more).
A mission-driven culture where your work makes a visible, meaningful difference every day.
A collaborative team environment that values flexibility, initiative, and genuine care.
BENEFITS SNAPSHOT

Benefit

Full-Time1

Part-Time

Medical (PPO or HSA plan)

✔ Premium sharing

✔ If averaging 30+ hrs/wk2

Prescription Drug Coverage

✔ Included with medical

✔ If ACA-eligible2

Dental (Mutual of Omaha)

✔ Employee-paid option

Vision (Mutual of Omaha / EyeMed)

✔ Employee-paid option

Company-Paid Life & AD&D ($10,000)

✔ 100% employer-paid - Employee Assistance Program (EAP)

✔ Available 24/7/365 - 401(k) Retirement Plan

✔ Available, with possible profit sharing

Voluntary Supplemental Coverage (Life, Short-Term Disability, Hospital Indemnity, Accident, Critical Illness)

✔ Employee-paid, optional

1 Full-time eligibility is based on the employee’s regularly scheduled hours as defined by company policy.
2 Part-time employees who average 30 or more hours per week during the applicable measurement period are eligible for medical and prescription drug coverage under the Affordable Care Act (ACA).
- Not offered for this employment status.
Benefits are subject to change. This summarizes our current benefits for this position. Full details regarding benefits are included in the official plan documents, which govern in the event of any discrepancies. All benefits described herein are subject to change at the sole discretion of the company at any time.

Required Trainings and Certifications

WDLT provides training and support to help you meet all certification requirements. The following must be maintained throughout employment and includes, but is not limited to:

Board Certified Behavior Analyst (BCBA) certification in good standing with the BACB, if held
DDS Medication Administration Certification (required within first 3 months of employment)
CPR Certification
Physical & Psychological Management Training (PMT)
Human Rights and Abuse/Neglect Training
Other DDS Mandated Annual Training
Attendance at mandatory staff meetings

Qualifications

What You Bring

A genuine commitment to the dignity, respect, and growth of the individuals you support.
Proven leadership skills, with excellent interpersonal and coaching skills and a desire to bring out the best in people.
Initiative and a results-oriented approach, with solid problem-solving abilities and resourcefulness.
Strong multitasking abilities and the ability to work well under pressure in a fast-paced environment.
Strong verbal and written communication skills.
Professionalism, reliability, and the ability to work independently and as a team member.
Proficiency with smartphones, tablets, and computers.

Physical and Other Requirements

This role includes physical activity. You should be able to:

Stand, walk, and sit for extended periods.
Occasionally lift up to 25 pounds.
Work outdoors as program activities require.

This is an essential staff position. The individuals we support depend on you being present and prepared. You also must:

Be a Board Certified Behavior Analyst (BCBA) and/or have demonstrated experience in applied behavior analysis, including implementing behavior support plans (required).
Have a high school diploma or GED required; previous human services experience and knowledge of Intellectual and Developmental Disabilities are a plus.
Be at least 18 years old.
Have a valid driver’s license, a safe driving record, and a reliable personal vehicle for travel as needed.

About employer

More about this job

Skills

Coach employees
Communication skills
Housekeeping
Provide training
Regulatory compliance
Documentation
Medication administration
CPR
Leadership
Coaching
Problem solving
Multitasking
Work independently
Tolerate sitting for long periods
Heavy lifting
Valid driver's licence

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Work requirements

Jobs in the United States