Jobs in the United States

25+ jobs

Save this search

Added just now
General Manager
Anthony's Coal Fired Pizza
Wantagh, NY
At Anthony’s Coal Fired Pizza, we believe our people are the driving force behind our success. As a General Manager, you will play a critical leadership role in creating an environment…
Added just now
Certified Medical Assistant (CMA) - Occupational Health - Sauer Center
Bon Secours Mercy Health
Richmond, VA · Chester, VA
…committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities…
Added 1 min ago
Parts Manager
AKRS Equipment
ONeill, NE
Develop, communicate, enforce and monitor Parts Department processes to ensure internal and external customer satisfaction
Added 1 min ago
Sales Manager - Franchise
Hilton
Aventura, FL
We are looking for a Sales Manager to join our team and contribute to the hotel's business development, revenue growth, and client relationship management. The successful candidate will be…
Added 1 min ago
Senior Yardi Specialist - Dallas, TX
Dominium Management Services
Dallas, TX
…Technology team, responsible for ensuring an outstanding level of customer service by providing Yardi Voyager support and training to employees across all Dominium properties. This role is…
Added 1 min ago
AP
Project Coordinator II
Astreya Partners, LLC
Boston, MA
- $21.27 to $33.58 USD / hour
Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
Added 1 min ago
MGR, IT - Software Development
Citizens, Inc.
Austin, TX
…scenic trails nearby, or hit our onsite gym. Our Lunch Drop service provides the luxury of delivering delicious meals directly to our suite for a stress-free lunch break. For financial…
Added 1 min ago
Client Learning & Adoption Program Manager (R-20135)
Dun & Bradstreet
Jacksonville, FL
The Client Learning & Adoption Program Manager establishes and manages the governance framework, operating model, and cross-functional programs that support customer learning, adoption,…
Added 2 mins ago
Branch Office Specialist - Houston South, TX (54453)
Performance Home Medical
Houston, TX
We are seeking a motivated, high energy, individual to join our Customer Service Team as a Branch Office Specialist. As a part of our Customer Service team, you must be responsible,…
Added 2 mins ago
Service Supervisor, Seattle (2nd Shift)
Lucid Motors
Seattle, WA
The Supervisor, Service Center is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential. This position will be responsible for…
Added 2 mins ago
CDL Truck Driver - Commercial
WM
Albany, NY
…Commercial Drivers are responsible for providing the pick-up service of containers filled with waste or recyclable material. Containers may weigh in excess of 1,000 pounds and at times…
Added 2 mins ago
Box Truck Driver
WM
Charlotte, NC
Provide the highest level of customer service to assigned accounts on a daily basis, communicating any issues to Transportation Manager/Supervisor or Dispatcher for resolution. This…
Added 2 mins ago
Career Day in Memphis, TN!
Community Choice Financial Family of Brands
Memphis, TN
We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide…
Added 3 mins ago
Field Manager
Sparus Holdings, LLC
Remote, United States
We are excited to hire a full-time Field Manager for the AMLD Driver Projects and to support our Advanced Mobile Leak Detection (AMLD) program, which surveys natural gas pipeline systems…
Added 3 mins ago
MH
Part Time Intermittent ID Card Specialist; Crane, IN
Magellan Health
Crane, IN
- Part-time
Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC).
Added 3 mins ago
Manager- Financial Crimes Data Analytics and Reporting
American Express
New York, NY · NY
Build a consistent set of toolkits to monitor and measure overall health of financial crime program across customer lifecycle
Added 3 mins ago
QD
Phlebotomist Group Lead
Quest Diagnostics
Oakland, CA
- $31.9 to $38 USD / hour
…leadership. The PSR IV must ensure that daily work of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy is completed accurately and on time. The PSR IV is also…
Added 3 mins ago
Career Day in Memphis, TN!
Community Choice Financial Family of Brands
Memphis, TN
We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide…
Added 3 mins ago
Career Day in Memphis, TN!
Community Choice Financial Family of Brands
Memphis, TN
We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide…
Added 4 mins ago
CC
Sales Manager: Urology & Otolaryngology
CHG Companies, Inc.
Salt Lake City, UT
- $192,000 USD / year
…employee-centric culture, strong core values and providing outstanding customer service. With CompHealth you can love what you do and impact the lives of millions of patients ever…
Added 4 mins ago
Coord of Patient Care Svcs, RN
Thomas Jefferson University Hospitals, Inc.
Philadelphia, PA
…mentoring of colleagues, on councils and the Clinical Ladder…
Added 4 mins ago
Restaurant Manager
Raising Cane's
Ann Arbor, MI
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
Added 4 mins ago
Restaurant Zone Manager
Raising Cane's
Toledo, OH
The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in management…
Added 4 mins ago
RC
Restaurant Manager
Raising Cane's
Overland Park, KS
- $20 to $20.75 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
Added 4 mins ago
RC
Restaurant Zone Manager
Raising Cane's
Belton, MO
- $17 to $18 USD / hour
The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in management…

ICEE

Customer Service Representative

La Vergne, TN, United States

From $19.5 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: From $19.5 USD / hour
Experience: Prior role in customer service with some experience with a minimum of 1 – 2 years.
Posting language: English
Posted: Nov 5, 2026

Original job description

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”.

Customer Service Representative / Call Center Representative

Monday - Friday, 9am-6pm

ONSITE CALL CENTER at the Corporate Headquarters of The ICEE Company in La Vergne, TN

Pay from: $19.50 hourly / bi-weekly: Pay is based with experience, education, skills, training, and certifications.

POSITION SUMMARY:

At The ICEE Company, the World’s #1 frozen beverage brand, our constant focus is to provide the best possible service and product offerings to our customers. Under the supervision of the customer service manager. The Customer service representative needs to be able to work closely and proficiently with our valued ICEE and manage Service customers.

ESSENTIAL FUNCTIONS:

Set goals for performance and deadlines complying with the Company’s plans and vision.
Input work order details from Customers into internal call entry program for scheduling
Input technician completion details into various customer web portals to report the service call as completed
Provide updates on existing service calls to the customer as updates are available.
Submit repair quotes through various customer web portals for approval
Undertake other various data entry tasks as assigned by the Customer Service Manager.
Manage Public call ins and email/contact appropriate field Director
Performs other duties as assigned by the Project manager

COMPETENCIES:

Customer relations, interpersonal relationships, team relations, and service.
Excellent organizational and time management skills.
Must be a self-starter with the ability to lead a Service Region to accomplish team goals.
Great oral and written communication skills.
Proficient with all aspects of Microsoft Office (Word, Excel, PowerPoint).
Drive call center KPIs.
Ability to multi-task in a fast-paced department with the ability to follow through with each task given
Ability to work in a Team Environment and assisting fellow co-workers when needed
Ability to adapt to ongoing changes in procedures and policies
Able to process high volumes of work daily with a positive outcome
Strong decision-making skills
Prioritize excellent time management to drive a positive and productive daily workflow.
Ability to quickly learn and retain various web-based platforms.
High attention to detail and accuracy.

EDUCATION AND EXPERIENCE:

Prior role in customer service with some experience with a minimum of 1 – 2 years.
Demonstrated problem-solving skills and analytical skills.
Excellent customer service skills, communication skills, and interpersonal skills.
Track record of meeting or exceeding department performance goals.

ICEE offers its Employees:

Paid holidays, sick time, paid vacation
Competitive salary based on experience and qualifications
Birthday Holiday!
Medical, Dental, Vision Insurance
Employee Stock Purchase Program
Life Insurance
401(k) Plan

Disclaimer: This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement: J&J Snack Foods Corp.is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.

US Hourly Pay Range $19.50 - $19.50 USD

Apply About employer

Report this job