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Unqork Portal Development
Capgemini
New York, NY, NY
We are seeking a highly experienced Lead Unqork Developer to lead the design, development, and delivery of digital solutions supporting the Annuity Sales, New Business, Illustrations,…
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Sr. Director, Subscription Services
Planview Incorporated
United States
Provide ongoing optimization and expert support as customer AI capabilities mature and expand.
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Associate Director Patient Support Digital & Data Strategy
Merck
North Wales, PA
Department: Immunology Patient Support Program / Brand
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Associate Director, US Marketing Ophthalmology, Patient Support Program Access and Affordability Lead
Merck
North Wales, PA · Rahway, NJ
Reporting to the US Ophthalmology Patient Support Strategy lead, the Associate Director, Access & Affordability Programming is responsible for the strategic design, implementation,…
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Sr. Technical Program Manager, FDE
Databricks
NJ
…using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work…
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Associate Director, US Marketing Ophthalmology, Patient Experience Measurement & Engagement
Merck
North Wales, PA · Rahway, NJ
Reporting to the US Ophthalmology Patient Support Strategy Lead, the Associate Director, Patient Experience Measurement & Engagement Strategy is responsible for defining how the…
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Manager, Quality Assurance Second Shift
Merck
Durham, NC
Lead a Shop Floor QA team to provide end-to-end QA support for Production Support & Media, Drug Substance and Drug Product throughout the project lifecycle.
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Manager CDP Audience Activations & Analytics
Hyatt
Addison, TX
Lead marketing technology projects, platform integrations, customer review activation, support-ticket resolution, process improvements, and new targeting and personalization initiatives.
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Cook - Senior Living
New Perspective
Duncansville, PA
…is built on servant leadership; we empower team members to support one another, lead with compassion, and to put residents first in everything we do. Our unique care model focuses on four…
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Sales Lead
Janie and Jack LLC
Destin, FL
Our Sales Lead are iconic, approachable, and connected to our customers. They provide individualized experiences through authentic customer connections, offering expert styling advice. They…
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Head of Property & Casualty Business Process Services
USA7 DXC Technology Services LLC
AUSTIN, TX · CHARLESTON, SC · NEWARK, DE · BELLEVUE, WA · PLANO, TX · ASHBURN, VA · NASHVILLE, TN · TULSA, OK · NY
We are looking for an accomplished Senior Manager – Property & Casualty Business Process Services to lead a significant global portfolio of outsourced insurance operations supporting…
Added 1 min ago
Sr Manager Enterprise Sales - Cross Industries - United States
DXC Technology
ASHBURN, VA
Lead complex, multimillion dollar consulting and engineering services pursuits from initial client discovery and solution development through commercial negotiations and contract execution.
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Project General Manager, Strategic Shuttle Programs
CharterUP
Memphis, TN
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
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VO
Vans: Supervisor - University Park
VF Outdoor, LLC
United States
- $17.5 to $22.8 USD / hour
…team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and…
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Senior Maintenance Tech 2nd Shift
VF
United States
- $35.2 to $44 USD / hour
Lead response to system-down or chronic fault conditions
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Senior Principal Scientist, Translational Medicine
Denali Therapeutics Inc
United States
…diseases. Shapes biomarker-driven clinical development plans that support dose selection, proof-of-concept, and deep patient phenotyping. Applies expert knowledge of drug development and…
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Health & Wellness Account Manager - Marketing
Synchrony Bank
Chicago Engagement Hub, IL · Charlotte Engagement Hub, NC · Atlanta Engagement Hub, GA
Lead cross functional client marketing meetings and collaborate with functional experts to develop execution program solutions to achieve strategic client objectives in New Accounts, Sales,…
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Area Director of Talent & Culture
The Lodge at Blue Sky
Wanship, UT
…managing business risks, and leading talent development to support our growth. Working at Auberge requires a pursuit of excellence in luxury service delivery, and this role impacts our…
Added 2 mins ago
National Organizer of Executive Administration
Right to the City Alliance
NY
Level of Responsibility: Lead travel planning, logistics, and on-the-ground support (as needed) for Executive Director travel.
Added 2 mins ago
Nurse Manager – Trauma Step Down
Cleveland Clinic
United States
The future Trauma Step-Down Unit offers a unique opportunity to lead the development of a new, high-acuity nursing unit that will play a critical role in Cleveland Clinic Main Campus'…
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Occupational Therapist - Inpatient - Acute - PRN
Cleveland Clinic
United States
…alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the…
Added 2 mins ago
Remote Clinical Psychologist – Older Adults (PhD, PsyD)
Sailor Health
Remote, United States
- Support that’s actually there. A dedicated clinical lead and live admin help. Our providers tell us it’s the most supported they’ve felt in telehealth.
Added 2 mins ago
Remote Clinical Psychologist – Older Adults (PhD, PsyD)
Sailor Health
Remote, United States
- Support that’s actually there. A dedicated clinical lead and live admin help. Our providers tell us it’s the most supported they’ve felt in telehealth.
Added 2 mins ago
Remote Clinical Psychologist – Older Adults (PhD, PsyD)
Sailor Health
Remote, United States
- Support that’s actually there. A dedicated clinical lead and live admin help. Our providers tell us it’s the most supported they’ve felt in telehealth.
Added 2 mins ago
Remote Clinical Psychologist – Older Adults (PhD, PsyD)
Sailor Health
Remote, United States
- Support that’s actually there. A dedicated clinical lead and live admin help. Our providers tell us it’s the most supported they’ve felt in telehealth.

ICBD

Executive Director

Fort Lauderdale, FL, United States

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Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 4, 2026

Original job description

Marquis MD Fort Lauderdale, FL | Full-Time | On-site

Who We Are Marquis MD is redefining modern concierge medicine - converging high-touch primary care, whole-person wellness, and advanced technology - to deliver exceptional patient experience. At Marquis MD, culture isn’t a slogan; it is the foundation of how we practice medicine. We operate as one team, unified by a shared purpose: delivering care that feels deeply personal, anticipatory, and human. We meet patients where they are - physically and emotionally - and we build lasting relationships that prioritize understanding over volume, prevention over reaction, and empathy over efficiency. Every decision is guided by our commitment to excellence, integrity, and the belief that exceptional care begins with exceptional connection.

Recognition & Awards Marquis MD benefits from the recognition awarded to the broader ICBD corporate ecosystem, including:

Inc. 5000 – 25th Fastest-Growing Private Company in America (2025).
Financial Times – #5 on “The Americas’ Fastest Growing Companies.”
EY Entrepreneur Of The Year® U.S. Overall.
South Florida Business Journal’s Top 100 Companies.
Florida Trend Magazine’s 500 Most Influential Business Leaders.
Inc. Best in Business, Health Services.

Requirements

About the role The Executive Director serves as the senior operational and cultural leader for Marquis MD’s concierge medical practice. This role is accountable for the Member and patient experience, center operations, physician partnership, service standards, membership growth and retention, team culture, and financial performance. The Executive Director brings a hospitality mindset to healthcare, ensuring every interaction feels personalized, anticipatory, discreet, responsive, and warmly coordinated. This is an In-Center leadership role requiring consistent on-site presence and schedule flexibility, including evenings and weekends as needed to meet Member needs and uphold the Marquis MD standard.

Responsibilities

Lead day-to-day operations for the assigned Marquis MD location, including patient flow, scheduling, administrative coordination, clinical support operations, membership workflows, and service delivery.
Serve as the internal ambassador for the Marquis MD experience, ensuring every interaction reflects personalization, discretion, warmth, responsiveness, and trust.
Design and reinforce concierge service standards, signature touchpoints, welcome protocols, follow-up expectations, service recovery moments, and personalized Member preferences.
Lead, coach, develop, and retain a high-performing multidisciplinary team across clinical, administrative, membership, hospitality, and patient experience functions.
Partner with physicians, Finance, Marketing, Business Development, and Shared Services to drive operational execution, membership growth, retention, patient loyalty, and brand awareness.
Own key performance metrics, including Member satisfaction, retention, renewals, growth, provider engagement, financial performance, operational efficiency, and service recovery outcomes.
Represent Marquis MD in the community with executive presence, polished professionalism, discretion, and a relationship-driven approach to referral sources and strategic partners.

Qualifications

Bachelor’s degree required; Master’s degree preferred in Healthcare Administration, Business Administration, Healthcare Management, Hospitality Management, or a related field.
10+ years of progressive leadership experience in healthcare operations, concierge medicine, executive health, private practice, premium wellness, membership-based services, luxury hospitality, private clubs, or other high-touch service environments.
Proven success leading operations with financial and operational accountability, including budgets, forecasting, P&L performance, revenue growth, KPIs, and operational metrics.
Demonstrated ability to lead multidisciplinary teams, build culture, develop talent, and create accountability around patient service, operational execution, and performance.
Strong ability to create premium patient, client, guest, or Member experiences through personalization, anticipatory service, service recovery, discretion, and attention to detail.
Executive presence, high emotional intelligence, polished communication, sound judgment, discretion, confidentiality, and professionalism required.
Ability to maintain a visible In-Center leadership presence and remain accessible during evenings, weekends, and other non-traditional hours as business and Member needs require.

Qualifications - Nice to Have

Experience in concierge medicine, executive health, or boutique private practice.
Background in luxury hospitality, resorts, private clubs, or membership-based organizations where service excellence and personalization are core expectations.
Experience in premium wellness, spa, longevity, lifestyle medicine, luxury retail, aviation, residential, or lifestyle service organizations.
Experience building referral networks, community partnerships, physician relationships, and brand-appropriate market presence.
Familiarity with EHR/EMR platforms, CRM systems such as Salesforce, analytics dashboards, and reporting tools.

Benefits

21 paid days off (15 PTO days increasing with tenure, plus 6 paid holidays)
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Medical, dental, vision, long-term disability, life insurance, AD&D insurance, and GAP Plan (TransAmerica)
Generous 401(k) with up to 6% employer match
100% employer-paid maternity/paternity leave for up to 5 weeks
EAP (unlimited counseling 24/7), BeyondMed (discounts on wellness and elective healthcare services), PerkSpot (discounts on top brands), Pet Insurance (Nationwide), and On the GoGa wellbeing hub

Marquis MD is an Equal Opportunity Employer and is committed to building an inclusive workplace free from discrimination. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. Marquis MD participates in the U.S. Department of Homeland Security E-Verify program. We are committed to providing reasonable accommodation for qualified individuals with disabilities throughout the hiring process and employment. If you require assistance or accommodation, please let us know.

MarquisMDConcierge

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