Jobs in the United States

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Added 47 mins ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Marlboro, MA · Waltham, MA
…help create a better digital experience for employees? As an Associate Technology Engineer on the Technology Engineering team, you’ll help design, configure, test, and improve the…
Added 47 mins ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Northboro, MA · Buffalo, NY · Syracuse, NY · Waltham, MA
Are you ready to build technology that supports the future of energy? As an Associate Technology Engineer on the Technology Engineering team, you’ll help develop data and AI solutions that…
Added 47 mins ago
Graduate Development Program, Associate Engineer, Software Engineering
natgridProd
Syracuse, NY · Brooklyn, NY · Waltham, MA
Are you ready to build software that helps support National Grid’s Gas business? As an Associate Software Engineer, you’ll join the team responsible for the development and support of the…
Added 47 mins ago
Graduate Development Program, Associate Engineer, EMS Display and Visualization Specialist
natgridProd
Buffalo, NY
Are you interested in technology, electric grid operations, and the tools that help keep the lights on? As an Associate Engineer on the EMS Display and Visualization team, you’ll support…
Added 47 mins ago
Graduate Development Program, Associate Engineer, EMS Display and Visualization Specialist
natgridProd
Altamont, NY
Are you interested in technology, electric grid operations, and the tools that help keep the lights on? As an Associate Engineer on the EMS Display and Visualization team, you’ll support…
Added 47 mins ago
Graduate Development Program, Associate Engineer, EMS Display and Visualization Specialist
natgridProd
Liverpool, NY
Are you interested in technology, electric grid operations, and the tools that help keep the lights on? As an Associate Engineer on the EMS Display and Visualization team, you’ll support…
Added 47 mins ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Northboro, MA
Are you interested in technology, electric grid operations, and the systems that help keep the lights on? As an Associate Technology Engineer on the Technology Engineering team, you’ll…
Added 51 mins ago
AI Principal Technical Program Manager
JPMC page
New York, NY · NY
Microsoft (Azure AI Engineer Associate), Google (Professional Machine Learning Engineer), Amazon (AWS Certified AI Practitioner), AWS Cloud Practitioner Certification, or Microsoft Azure…
Added 1 hour ago
Maintenance Technician - PM Shift
HVMG
Troy, MI
You will report to the Engineering Supervisor or Chief Engineer.
Added 1 hour ago
Senior Cloud Security Engineer
Altera Corporation
San Jose, CA
The Senior Cloud Security Engineer is a hands-on technical lead responsible for designing, implementing, and improving security across the organization’s Microsoft Azure and Amazon Web…
Added 2 hours ago
Sr Quality Technician
Lovejoy Curtis LLC
Lebanon, NH
Apply and coach APQP quality tools (FMEA, control plans, process flow, MSA, capability studies) to identify risks and drive corrective/preventive actions.
Added 3 hours ago
** Manufacturing Engineer Technician
Dwyer Instruments, Inc.
Swedesboro, NJ
Associate Degree in Mechanical, Manufacturing Engineering, or a related field (or equivalent experience).
Added 3 hours ago
Project Management Associate I
JPMC page
Columbus, OH
Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes…
Added 3 hours ago
Cloud Platform Engineer
Credence
McLean, VA
Credence is seeking a Cloud Platform Engineer to support secure AWS hosting environments for Department of War customers.
Added 3 hours ago
C
Senior Google Cloud Platform Looker Developer
Credence
Tysons, VA
- $150,000 to $190,000 USD / year
Google Cloud Professional Data Engineer, Professional Cloud Developer, Associate Cloud Engineer, or another relevant Google Cloud certification.
Added 3 hours ago
Cloud Platform Engineer- Entry Level
Credence
Remote, United States
Credence is seeking an entry/junior-level Cloud Platform Engineer to support secure AWS hosting environments for Department of War customers. You will join an established platform team,…
Added 3 hours ago
C
AWS Databricks Engineer
Credence
McLean, VA
- $155,000 to $185,000 USD / year
AWS and/or Databricks certifications, such as AWS Certified Data Engineer - Associate, AWS Certified Solutions Architect, or Databricks Certified Data Engineer credentials.
Added 8 hours ago
CMM Programmer - Iron Mountain Area
The Pivot Group Network
Iron Mountain · Iron Mountain, MI
High school diploma or equivalent; technical certificate or associate degree preferred.
Added 8 hours ago
Substation Operations Technical Spec II
Dominion Energy
GLEN ALLEN, VA
Have a working knowledge of control design drawings;
Added 8 hours ago
Web Developer
CACI International
Chantilly, VA
AWS certification, such as AWS Certified Developer – Associate or AWS Certified DevOps Engineer – Professional.
Added 8 hours ago
PLC Programmer - Petoskey Area
The Pivot Group Network
Petoskey · Petoskey, MI
Document program changes and maintain version control.
Added 8 hours ago
CMM Programmer - Adrian Area
The Pivot Group Network
Adrian · Adrian, MI
High school diploma or equivalent; technical certificate or associate degree preferred.
Added 8 hours ago
CMM Programmer - Marquette Area
The Pivot Group Network
Marquette · Marquette, MI
High school diploma or equivalent; technical certificate or associate degree preferred.
Added 8 hours ago
Field Service Technician - East Tawas Area
The Pivot Group Network
East Tawas · East Tawas, MI
Troubleshoot mechanical, electrical, and control system faults on site.
Added 8 hours ago
Field Service Technician - Grayling Area
The Pivot Group Network
Grayling · Grayling, MI
Troubleshoot mechanical, electrical, and control system faults on site.

iCapital

Microsoft Dynamics Technical Lead - Assistant Vice President

NY, United States
Greenwich, CT, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

About the Role

iCapital is seeking an experienced, strategic-thinking Dynamics Tech Lead to support the launch and scalability of Microsoft Dynamics 365 across the enterprise. This role is responsible for hands-on development, configuration, and support of Microsoft Dynamics applications, ensuring the smooth operation and integration of Dynamics solutions to meet evolving business needs.

Responsibilities:

Lead day-to-day development for Dynamics 365 Customer Service and Dataverse, partnering closely with the Architect, Product Owner, and QA Lead while contributing hands-on code alongside the team.
Own code review standards and review changes across plug-ins, client scripts, Power Automate flows, and solution components.
Define engineering practices for solution layering, source control, branching, environment management, coding standards, templates, and reusable development patterns.
Own CI/CD pipelines in Azure DevOps, enabling repeatable and governed releases from development through production.
Deliver enhancements across case management, SLAs, queues, routing, security roles, and other core Dynamics 365 Customer Service capabilities.
Implement Dynamics 365 Contact Center capabilities, including channel configuration and unified routing.
Build Copilot Studio agents and Copilot features for service agents and customers, incorporating effective grounding, hand-off, and guardrail design.
Design and build enterprise integrations with platforms such as ServiceNow, Pega, and Salesforce using APIs, Dataverse, and Power Automate, with appropriate error handling and monitoring.
Launch secure customer self-service capabilities, including a portal with authentication, role-based access, and data protection suited to a regulated business.
Deliver a customer-facing chatbot integrated with the self-service portal, case management capabilities, and live agent hand-off.
Take technical ownership of the platform, including the technical backlog, codebase, solutions, and documentation, as part of the transition from the implementation partner.
Mentor developers, establish scalable engineering practices, and help shape the in-house engineering function, including proposing additional development hiring as demand grows.

Qualifications:

Extensive hands-on development experience with Microsoft Dynamics 365 Customer Service, Dataverse, and the Power Platform
Strong proficiency in C#, JavaScript, and TypeScript, including experience developing plug-ins, custom APIs, and client-side scripts
Demonstrated experience leading developers, conducting code reviews, mentoring team members, and establishing engineering standards for business-critical applications
Experience building enterprise integrations using REST APIs, including exposure to platforms such as ServiceNow, Pega, or Salesforce
Hands-on experience with Power Automate and CI/CD for Power Platform solutions, including experience with Azure DevOps
Strong understanding of security roles, authentication, secure access patterns, and data protection requirements for portals and external users
Experience developing conversational AI solutions, including Copilot Studio agents or comparable technologies
Experience with Dynamics 365 Contact Center or Omnichannel for Customer Service, including contact center capabilities and routing
Experience delivering customer self-service solutions, including Power Pages or other portals and customer-facing chatbots
Familiar with Azure services, including Functions, Service Bus, API Management, and Microsoft Entra ID
Experience supporting enterprise platforms in financial services or another regulated industry, including experience transitioning a platform from an implementation partner and building in-house development capabilities
Clear written and verbal communication skills, with the ability to explain technical decisions and trade-offs to both technical and business audiences
Microsoft certifications preferred, including Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230), Dynamics 365 Contact Center AI Engineer Associate (AB-250), Power Platform Developer Associate (AB-400), or Power Platform Solution Architect (PL-600)

Benefits

The base salary range for this role is $120,000 to $160,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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