Project HOME Service Coordinator

Responsible for coordinating and providing individualized services to participants of Project Home and Evelyn’s House. Oversees the development and implementation of individualized service plans, supports participants in achieving housing stability and program goals, and promotes the mission, philosophy, and objectives of each program by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned.

• Provides individualized direct services and support to transition-age youth.
• Maintains an assigned caseload of Project Home Rapid Re-Housing participants and provides comprehensive service coordination and case management to support participants in achieving housing stability and established program goals.
• Attends Mohawk Valley Housing Coalition and Continuum of Care meetings to promote effective community collaboration and strengthen partnerships with community providers.
• Completes and maintains accurate data entry for both Evelyn’s House and Project Home in the Homeless Management Information System (HMIS), in accordance with United States Department of Housing and Urban Development (HUD) Continuum of Care requirements.
• Ensures timely and accurate documentation of participant services, program activities, and required information within HMIS to maintain compliance with applicable HUD standards.
• Conducts and completes Housing Quality Standards (HQS) inspections in accordance with HUD requirements to ensure housing units meet applicable health and safety standards and program guidelines.
• Connects participants with appropriate community resources and services in a timely and coordinated manner.
• Develops individualized service plans in collaboration with participants and conducts regular meetings to review progress, address needs, and support the achievement of established goals.
• Maintains comprehensive and up-to-date case records for each participant, documenting identified needs, services provided, challenges, progress, and achievements.
• Supports participants in achieving individual and program goals by providing guidance, encouragement, advocacy, and empowerment.
• Makes appropriate referrals and advocates on behalf of participants to ensure access to necessary services and resources.
• Participates in the program's after-hours on-call rotation.
• Serves as a liaison between the program and community partners by attending meetings and collaborating with outside agencies to strengthen services and resources available to participants.
• Advocates for participants and coordinates referrals to ensure access to appropriate community-based services and supports.
• Provides direct services to participants of Project Home and Evelyn’s House, assisting them in identifying and achieving individual goals, developing independent living skills, and working toward long-term stability through guidance, support, and empowerment.

Education/Experience

• Bachelor's degree (B. A. / B. S.) from four-year college or university with a degree in human services or related field and two years related experience and/or training; or Associate’s degree in human services or related field and four years related experience. Documented experience working with teen parents, young mothers, and families with children is required.

Certificates and Licenses

• Cleared with the New York State Central Registry and New York State Justice Center
• Valid New York State driver's license