CMHRS Program Supervisor

The CHMRS Supervisor oversees all Community Based Support (CBSS) staff and all activities related to the development and implementation services stated in the individualized service plans. The Supervisor will also assist with outreach and screening for appropriateness of referrals. The Supervisor adheres to and promotes the philosophy and mission of the company by performing the following duties. The Supervisor will predominantly cover the western region including Onondaga and Madison counties and other counties as designations are added.

Duties and Responsibilities:

• Responsible for day-to-day oversight of the CBSS staff and their duties.
• Reviews all enrollment referrals and assigns cases to CBSS.
• Organizes workflow and ensures CBSS have a working understanding of duties and tasks.
• Monitors staff productivity and provides guidance and support
• Provides supervision, case reviews, reviews and signs CBSS notes.
• Works with Program Manager to create a process for time lines and quality assurance.
• Identifies and utilizes both formal and informal community supports and networks.
• Participates in community committees as designated by the Program Director.
• Ensures adherence to all Office of Mental Health guidelines and standards.
• Attends agency and OMH trainings and ensures all staff are up to date on necessary trainings.
• Works collaboratively with Program Manager and Family and Community Based Specialist to ensure positive communication of program operations.
• Provides necessary training to CBSS to ensure new staff onboarding and training is comprehensive and accurate.
• Assists with outreach for potential service providers.
• Check and assess for the appropriateness of referrals.
• Additional duties may be assigned on an as needed basis.

Supervisory Responsibilities:

Directly supervises at least two (2) or more employees on the CMHRS team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

Education/Experience:

• Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred.
• A minimum of two years of experience providing service coordination for community-based services to individuals, preferably children.
• Supervisory and/or care management experience/direct service is strongly preferred.
• A valid NYS Driver's License is required.
• Cleared with the New York State Central Registry.

All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability or marital status. Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.