HR Partner

SUMMARY

The HR Partner provides comprehensive Human Resources support to assigned regional field operations, serving as the primary HR resource for managers and employees. This position partners with field leadership to support recruiting, employee relations, performance management, benefits, policy interpretation, compliance, and other HR initiatives while promoting consistent application of company policies and practices.

ESSENTIAL FUNCTIONS

• Serves as primary HR point of contact for assigned regional field operations, providing timely and accurate communication regarding HR programs, policies, procedures, benefits and organizational initiatives.
• Builds effective working relationships with field leadership and provides day-to-day HR guidance and coaching regarding employee and workforce matters.
• Partners with HR and field management to support consistent application of company policies and compliance with applicable federal, state, and local employment and benefit laws and regulations. Provides guidance to field management regarding HR policies, employment practices, and escalating complex matters as appropriate.
• Provides guidance to managers and employees regarding interpretation and consistent application of company HR policies and procedures.
• Provides employee relations support, including addressing employee concerns, conducting or assisting with workplace investigations, documenting findings, and escalating complex or high-risk matters as appropriate. Partners with field managers on employee relations matters, including performance concerns, attendance, corrective action, conflict resolution, and consistent application of company policies.
• Supports field management with performance management activities, including coaching, performance expectations, corrective action, and performance improvement plans.
• Partners with hiring managers to identify staffing needs and supports the recruiting process, including creating and maintaining job postings, screening applicants, conducting phone screens, coordinating interviews, and facilitating candidate communication throughout the hiring process.
• Provides benefits support to assigned field operations by answering employee questions, assisting with enrollment issues and eligibility concerns, and coordinating resolution of benefit and payroll deduction-related concerns.
• Reviews and troubleshoots vacation/PTO plan assignments and employee records within the HRIS, coordinates necessary corrections, and supports accurate administration of company time-off programs.
• Reviews employee information and HR transactions for accuracy and assists with maintaining data integrity within the HRIS.
• Identifies opportunities to improve HR processes and recommends enhancements to policies, procedures, systems, and practices that support operational efficiency and consistency.
• Performs other duties as assigned.

Preferred qualifications

• College coursework in Human Resources, Business Administration, or a related discipline preferred.
• Experience with Human Resources Information Systems (HRIS); UKG experience preferred.

Required qualifications and experience

• Two (2) to three (3) years of progressive Human Resources experience, preferably supporting multiple locations and/or field operations.
• One (1) to two (2) years of recruiting experience, including applicant screening and hiring manager support.
• Working knowledge of applicable federal, multi-state, and local employment laws and HR practices.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Demonstrated ability to build effective working relationships with employees and managers at all levels of the organization.
• Ability to handle sensitive and confidential information with professionalism and sound judgment.
• Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams.