US Critical Site Manager

Introduction

At IBM Legal, Regulatory Affairs & General Counsel, we provide the guidance and oversight that enable IBM to innovate responsibly and operate with integrity. Our teams manage complex legal, regulatory, and compliance matters across the globe. Ensuring trust with clients, partners, and communities. Working in Legal and Regulatory Affairs means tackling diverse challenges, from intellectual property and data privacy to corporate governance and ethical business practices. You'll collaborate with colleagues worldwide to protect IBM's interests while supporting growth and innovation. With continuous learning, global exposure, and opportunities to shape the future of technology through law and policy, IBM offers a unique environment to build your career while making a meaningful impact.

Your role and responsibilities

The US Critical Site Manager provides security leadership and governance for a portfolio of IBM’s most strategically important locations in the New York area.

The role is accountable for ensuring security arrangements reflect the importance, threat profile and operational requirements of critical IBM facilities. It provides leadership across physical security, emergency preparedness, incident management, security technology and vendor performance.

This position owns standards and outcomes across a critical-site portfolio while enabling individual site security professionals to manage day-to-day operations.

Your primary responsibilities will include:

Critical-site security

• Own the security posture for assigned critical IBM locations.
• Establish security priorities based on business criticality, threat and vulnerability.
• Ensure consistent application of Corporate Security standards while recognizing site-specific risks.
• Regularly assess whether controls remain proportionate to changing business requirements.

Leadership and governance

• Provide leadership and functional direction to security professionals supporting critical locations.
• Establish performance expectations and operational priorities.
• Ensure significant risks, incidents and control gaps are appropriately escalated.
• Drive consistent security practices across the portfolio.

Physical security and technology

• Oversee physical-protection strategies including access control, CCTV, alarms and detection capabilities.
• Partner with Security Technology teams on modernization and lifecycle planning.
• Identify opportunities to improve effectiveness through technology and analytics.

Crisis and incident management

• Provide leadership during serious security incidents affecting critical sites.
• Ensure sites maintain and exercise effective emergency and crisis-response arrangements.
• Coordinate major incidents with business leadership, Corporate Security and external responders.

Threat and risk management

• Ensure regular risk assessments and vulnerability reviews are completed.
• Translate threat intelligence into appropriate physical and operational security measures.
• Partner with Investigations, Intelligence, Executive Protection and other specialist capabilities.

Vendor and financial management

• Oversee contracted security performance across the portfolio.
• Ensure staffing and services are aligned to risk and business requirements.
• Challenge unnecessary cost and identify opportunities to improve productivity without weakening essential security outcomes.

Required technical and professional expertise

• Typically 10 or more years of progressively responsible corporate security, law-enforcement, government or comparable experience.
• Demonstrated leadership of security operations across multiple locations or a large critical facility.
• Strong physical-security and crisis-management capability.
• Experience managing significant contract security operations.
• Knowledge of modern physical-security technologies and operational security centers.
• Strong executive stakeholder-management skills.

Preferred technical and professional experience

• Bachelor’s degree or equivalent relevant experience.
• CPP, PSP or equivalent certification.
• FEMA ICS/NIMS training.
• Previous responsibility for headquarters, research, manufacturing, data-center or other high-criticality environments.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.