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Added 2 mins ago
Retail Services - Hiring Immediately
Anderson Merchandisers
Litchfield, MN
We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.
Added 2 mins ago
PP
Per Diem Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Moorhead, MN
Planned Parenthood North Central States
Moorhead, MN
- $11.41 to $28 USD / hour
…are responsible for providing the highest level of customer service and patient care as well as supporting the operations of the health center. Some of the responsibilities include…
Added 2 mins ago
Product Demonstrator
Acosta Group
Plymouth, MN
As a full-service marketing agency, we specialize in digital and traditional retail events and demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. Our…
Added 2 mins ago
AS
Insurance Client Service Specialist
Aon Service Corporation
Bloomington, MN
- $53,000 to $69,000 USD / year
Aon Is Looking for an Insurance Client Service Specialist
Added 2 mins ago
AS
Actuarial Pricing Associate Director
Aon Service Corporation
Bloomington, MN
- $180,000 to $200,000 USD / year
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee…
Added 2 mins ago
Lead Product Manager - Provider Direct Connect
Humana
Saint Paul, MN
…seamless experience, strong stakeholder alignment, and long-term client…
Added 3 mins ago
Senior Consultant - SAP BRIM CC
Deloitte
Minneapolis, MN
2+ years of client service delivery experience in a consulting or professional services firm supporting large enterprise transformation engagements
Added 3 mins ago
Senior Consultant - SAP BRIM CM
Deloitte
Minneapolis, MN
2+ years of client service delivery experience in a consulting or professional services firm supporting large enterprise transformation engagements
Added 3 mins ago
Manager - SAP Concur
Deloitte
Minneapolis, MN
2+ years of client service delivery experience in a consulting or professional services firm supporting large enterprise transformation engagements
Added 3 mins ago
Senior Consultant - SAP Concur
Deloitte
Minneapolis, MN
2+ years of client service delivery experience in a consulting or professional services firm supporting large enterprise transformation engagements
Added 3 mins ago
SAP EWM Senior Manager - Consumer Goods & Services
Accenture
Minneapolis, MN
…EWM functional expertise with strong leadership capabilities, client relationship management skills, and a proven track record of delivering complex SAP S/4HANA supply chain…
Added 3 mins ago
Associate, Risk and Compliance Services - Confidentiality & Privacy Technology Assessment
Deloitte
Minneapolis, MN
Experience in professional services, risk management, client service, or consulting
Added 3 mins ago
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Supply Chain and Operations – Sourcing and Procurement Manager
Accenture
Minneapolis, MN
- $94,400 to $293,800 USD / year
…in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 799,000 people…
Added 3 mins ago
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Milieu Supervisor - 1st Shift
Nexus Family Healing
Minneapolis, MN
- $50,000 to $55,000 USD / year
This new youth crisis and stabilization center is a 13-bed, short-term residential service is for Hennepin County youth with complex mental and behavioral health issues looking for…
Added 3 mins ago
Registered Nurse- Quality, Safety & Value Consultant
Veterans Affairs, Veterans Health Administration
Minneapolis, MN
Added 3 mins ago
Registered Nurse - Inpatient Medicine/Telemetry
Veterans Affairs, Veterans Health Administration
Minneapolis, MN
Added 3 mins ago
Manager - SAP RAR
Deloitte
Minneapolis, MN
2+ years of client service delivery experience in a consulting or professional services firm supporting transformation engagements
Added 16 mins ago
Tax Accounting Specialist - Internship
UMB Bank
Ogden, UT
…also fund accounting clients who come to UMB to get our full service offering. This group is a growing team that continues to add to our client…
Added 17 mins ago
Lead Product Manager - Provider Direct Connect
Humana
Salt Lake City, UT
…seamless experience, strong stakeholder alignment, and long-term client…
Added 27 mins ago
Registered Nurse Primary Care
Veterans Affairs, Veterans Health Administration
Augusta, GA
Added 50 mins ago
SM
Contract Staffing Specialist
Staff Management | SMX
Upland, CA
- $22 USD / hour
Perks & Benefits: Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance, Paid Time Off.
Added 50 mins ago
TA
Branch Manager I - Adecco - Santa Fe Springs
The Adecco Group
Santa Fe Springs, CA
- $70,304 to $107,549 USD / year
…talent in their branch team and delivering top-notch customer service to candidates and…
Added 51 mins ago
BP
Client Service Coordinator
Banfield Pet Hospital
Chatsworth, CA
- $17.43 to $22.28 USD / hour
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 51 mins ago
BP
Client Service Coordinator
Banfield Pet Hospital
Chula Vista, CA
- $17.43 to $22.28 USD / hour
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients…
Added 51 mins ago
TA
Onsite Supervisor - Adecco Staffing - Fremont, CA
The Adecco Group
Fremont, CA
- $70,304 to $80,928 USD / year
The Onsite Supervisor acts as the candidate’s/associate’s employment “agent” (i.e., liaison) and point of contact through the recruiting, onboarding, and assignment lifecycle. This position…

IBM

Technical Content Professional Apprentice

POUGHKEEPSIE, NY, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Oct 31, 2026

Original job description

Introduction

At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You'll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.

Your role and responsibilities

Technical content is the backbone of our client's digital self-service experience and is essential for client retention and growth. Are you interested in being part of a team that drives user-centered high-quality content through a collaborative partnership with the Design community, playing a key role in customer loyalty and IBM's profitability? You’ll design, develop, and publish technical product content, (e.g. embedded in the UI, messages, product & API documentation, multimedia and more) with a focus on clarity, accuracy, and other characteristics of quality information. As we strive for great user experiences, we need great technical content professionals building those experiences.

What is an Apprenticeship?

IBM Apprenticeship Program, which lasts approximately 12 months, is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL.

During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM.

Who you Are

An apprenticeship is about learning. We’re seeking candidates who have the following requirements, but we know you’re just getting your career started, and we’re committed to helping you learn and grow. If you’ve had some experience with coding or development and creating some form of technical content in the past, you’re exactly the type of candidate we’re looking for….

Drive and eagerness to learn
Strong problem solving and communication skills
Able to work independently and take initiative, as well as work collaboratively and contribute to an agile team environment
Some knowledge or experience in ONE or more of the following:
Ability to write accurate, clear, and concise content for a global audience.
Ability to Design, develop, edit, and produce accurate and effective technical documentation.
Design Thinking
Ability to use and contribute to shared source repositories such as GitHub
Agile principles
Experience with HTML, XML or DITA tagging languages

What’s the Experience?

As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams. You'll complete milestones along the way, earning digital credentials to validate your skills, and will come back together with other apprentices to participate in on-going training and development focused on your professional and technical skills.

As a Technical Content Professional Apprentice at IBM, you’ll work as part of a larger team of experienced Technical Content Professionals and mentors in an interactive, collaborative environment. You’ll learn the fundamentals of content development, content architecture, publication testing, agile principles, IBM Design Thinking, DevOps and continuous delivery. You will also learn how to synthesize product information, while collaborating with the Design community, to create a variety of modern, user-centric customer-facing information deliverables and will build the skills to grow your career as a Technical Content Professional. Best of all, you are a contributing member of your team, putting forward ideas, taking on responsibilities and making choices about how you get the job done just like any other IBMer.

Required technical and professional expertise

Ability to understand technical concepts and write accurate, clear, and concise content.
Willingness to complete the requirements of the apprenticeship program.

Preferred Technical and Professional Experience - None

Required Education - High School Diploma/GED

Preferred Education - Associate's Degree/College Diploma

Preferred technical and professional experience

Content Creation Tools: Exposure to tools and software used for creating, editing, and publishing technical content, such as help authoring tools, content management systems, and version control systems.
Visual Content Development: Basic understanding of visual content creation principles, including graphics, images, and multimedia, to enhance the user experience.
Information Architecture: Curiosity about organizing and structuring content to facilitate easy navigation and discovery.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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More about this job

Skills

Documentation
Problem solving
Communication skills
Work independently
GitHub
Agile
HTML
DITA
Training and development
CI/CD
Content creation
Editing
Control systems
Information architecture
Regulatory compliance

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