Jobs in the United States

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Added 3 mins ago
XT
🌎 ML Engineer (MSc. or PhD), Remote- Contract
Xperteez Technology
Remote, United States
- $60 to $120 USD / hour
The work involves creating, solving, reviewing, and validating challenging machine-learning engineering tasks. A representative task may require implementing or modifying a model,…
Added 4 mins ago
Staff Security Engineer
Jobgether
Remote, United States
The Staff Security Engineer will play a key role in strengthening product, infrastructure, and application security across a leading product analytics platform. Working within the…
Added 4 mins ago
J
Staff Client Support Engineer
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Client Support Engineer based in the United States.
Added 4 mins ago
Sr. Identity Engineer, Google Cloud and DevOps
Jobgether
Remote, United States
The ideal candidate is an experienced infrastructure or DevOps engineer with deep expertise in Google Cloud identity management, automation, and enterprise platform engineering. You should…
Added 4 mins ago
J
Senior Production Support Engineer
Jobgether
Remote, United States
- $90,000 to $110,000 USD / year
…steps. Our partner is looking for a Senior Production Support Engineer based in the United…
Added 4 mins ago
J
Middleware Engineer – Software AG Stack
Jobgether
Remote, United States
- $48 to $52 USD / hour
…applications and next steps. Our partner is looking for a Middleware Engineer – Software AG Stack based in the United…
Added 4 mins ago
Mechanical Engineer - PE (HVAC)
Jobgether
Remote, United States
The Mechanical Engineer will lead mechanical design activities and deliver comprehensive HVAC solutions for a diverse range of facility and infrastructure projects. This role offers the…
Added 4 mins ago
J
Lead Software Engineer
Jobgether
Remote, United States
- $80,000 to $100,000 USD / year
The Lead Software Engineer will guide a development team responsible for building and maintaining software solutions that help organizations strengthen their cybersecurity and manage risk.…
Added 4 mins ago
J
Lead Data Engineer
Jobgether
Remote, United States
- $110,000 to $145,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Data Engineer based in the United States.
Added 4 mins ago
J
Backend Software Engineer (Node.js) | LabArchives
Jobgether
Remote, United States
- $103,000 to $140,000 USD / year
The Backend Software Engineer will contribute to the development and evolution of innovative scientific software solutions used by researchers and institutions worldwide. You will join a…
Added 24 mins ago
Sr Lead Software Engineer
JPMC page
Plano, TX
As a Sr. Lead Software Engineer at JPMorganChase within the Consumer & Community Banking – Consumer & Community Banking Administration, you are an integral part of an agile team that works…
Added 24 mins ago
Lead Software Engineer
JPMC page
Plano, TX
As a Lead Software Engineer at JPMorganChase within the Corporate Sector – Corporate Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted…
Added 29 mins ago
EC
Commercial Engineer and Codes & Standards Manager
Eaton Corporation
Ellisville, MO
- $146,000 to $215,000 USD / year
Eaton's ES AMER PCS division is currently seeking a Commercial Engineer and Codes & Standards Manager. This role will take place out of Ellisville, MO with a hybrid schedule (3 days on-site…
Added 30 mins ago
Phantom Works Associate Guidance & Control Engineer
The Boeing Company
Saint Charles, MO
The Boeing Company is actively recruiting for a Guidance and Control (G&C) Engineer in St. Charles, MO to support our Phantom Works Advanced Weapons programs.
Added 30 mins ago
Mechanical Design Engineer (Entry & Associate Level)
The Boeing Company
Berkeley, MO
Boeing Test & Evaluation (BT&E) is looking for a Mechanical Design Engineer to support the Environmental Test Design Engineering team in Berkeley, MO .
Added 33 mins ago
Sr. Security Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Security Engineer based in the United States.
Added 33 mins ago
J
Senior Software Engineer, Secret Scanning
Jobgether
Remote, United States
- $127,800 to $339,000 USD / year
The Senior Software Engineer will contribute to building and improving advanced security solutions designed to protect millions of developers and organizations from exposed credentials and…
Added 33 mins ago
J
Senior Analytics Engineer
Jobgether
Remote, United States
- $155,000 to $170,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Analytics Engineer based in the United States.
Added 33 mins ago
J
Sales Engineer
Jobgether
Remote, United States
- $140,000 to $160,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales Engineer based in the United States.
Added 34 mins ago
Sr. Engineer - Drug Substance Engineering Technical Authority (ETA)
Amgen Inc.
NC
SENIOR ENGINEER - DRUG SUBSTANCE PROCESS ENGINEERING
Added 41 mins ago
Senior Modem Hardware Design
Qualcomm, Inc.
Boxborough, MA
…5G devices while pioneering the future 6G era. Our hardware engineering teams build industryleading modem and RF transceiver solutions enabling the next generation of wireless…
Added 42 mins ago
Data Engineer
Digital Federal Credit Union
Chelmsford, MA
The Data Engineer solves challenging data integration problems using optimal ETL patterns, frameworks, and query techniques across structured and unstructured data sources. The role builds…
Added 42 mins ago
Data Engineer
Digital Federal Credit Union
Marlborough, MA
The Data Engineer solves challenging data integration problems using optimal ETL patterns, frameworks, and query techniques across structured and unstructured data sources. The role builds…
Added 49 mins ago
Computer System Analyst/Engineer
Southern Company
Birmingham, AL
Degree in Computer Science, Computer\Electrical Engineering or equivalent field experience.
Added 49 mins ago
Computer Systems Analyst/Engineer – Ansible System Admin
Southern Company
Birmingham, AL · Atlanta, GA
Degree in Computer Science/Engineering or equivalent experience.

Closed listing

IBM

Customer Success Engineer - Hashicorp

San Francisco, CA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

Customer Success Engineers (CSE) are responsible for customer technical health and the post-sales customer journey. They are our customers’ primary technical point of contact, driving solution consumption via onboarding, adoption and maturity modeling, and value attainment. You will enable our customers’ adoption of high-value product use cases and help integrate their HashiCorp tools into their software/development stacks. You will also mitigate on-time renewal risks by cementing the value of HashiCorp tools.

Your primary responsibilities will include:

Through continuous engagement, CSEs help clear technical blockers, optimize solution design, and accelerate time-to-value for Customers adopting HashiCorp tooling. The CSE team demonstrates our practical technical expertise across the HashiCorp stack to help our customers address their business challenges with our technologies, to drive effective implementation of HashiCorp tooling, to increase customer value attainment through expanded product uptake and to secure on-time renewals and expansions of customer investments in the HashiCorp toolchain!

Responsible for success of your assigned customer accounts throughout the customer journey, from onboarding through adoption and expansion/ extension/ renewal phases, as measured by customer product consumption, health, retention and growth
Serve as a subject matter expert for our customers’ usage of our tools to solve business challenges, providing customers with technical and business-oriented guidance at strategic points throughout their customer journey with HashiCorp
Establish and maintain an understanding of the overall HashiCorp technology portfolio, and leverage this knowledge in conjunction with business insights to help improve customer application deliver and to help customers use HashiCorp tooling to drive measurable value-based outcomes
Understand and document customer goals, challenges, business objectives and technical requirements in order to provide solutions, guidance and engagements tailored to each customer’s needs
Ensure the timely creation and upkeep of account health scores, notes, and calls to action in Gainsight
Partner with the aligned account sales team to both identify, handle and mitigate customer risk across the customer’s lifecycle with HashiCorp and to identify and develop opportunities to expand the depth and breadth of customer utilization of the HashiCorp toolchain
Work cross-functionally with internal partners in product and engineering teams to translate customer business requirements into additional features to improve our product offerings
Lead and coordinate account recovery actions for escalated customers, driving their successful de-escalation and return to normal health

Required technical and professional expertise

Proven experience with solution architecture, sales engineering, technical account management or equivalent experience
Proficiency and experience with concepts and technologies using software development, operations, security cloud, containers, and scheduling platform
Proficiency and/or knowledge of existing solutions in the same domain as HashiCorp tools (e.g. Infrastructure Automation, Identity Management and Dev/Ops) such as Terraform, Vault and others
Exceptional communication skills, including experience developing and delivering technical content, experience asking effective questions to understand customer business priorities and needs, and comfort handling customer objections
Passion for learning and working with new technologies, and willingness to dive into new areas of knowledge without external motivation and with an eye for detail
Ability to work well in a highly-dynamic environment that focuses on providing outstanding Customer service
Experience planning projects and leading customers through implementations of highly-technical products
Comfort working with and advising both technical and business partners across the customer lifecycle
Fluency in understanding, quantifying and empathizing with customer organizational pain and prescribing technical and process solutions to mitigate those difficulties
Expertise in driving adoption of product use cases to enhance customer value attainment and satisfaction
Skill in identifying and addressing customer risk, and confidence in mitigating it
Comfort working remotely and performing well given a high level of independence and autonomy

Preferred technical and professional experience

Advanced Technical Knowledge: Experience with designing and implementing complex client solutions, leveraging current product capabilities, and providing input to product teams for solutions refinement.
Technical Accelerator Development: Experience in creating and delivering technical accelerators, such as demonstrations, POTs, POCs, Workshops, Solution Design, Proposals, and MVPs, to drive sales opportunities.
Competitive Landscape Analysis: Experience with analyzing the competitive landscape, articulating the value proposition/ROI, and understanding market trends to inform sales strategies.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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More about this job

Skills

Sales
Software development
Onboarding
Scheduling
DevOps
IBM Terraform
Communication skills
Customer service
Landscape analysis
Sales strategies
Regulatory compliance

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