Jobs in the United States

25+ jobs

Save this search

Added just now
DevOps Engineer, Senior
California Physician Services
Darbydale, OH
…Stellarus Digital Applications' technical products are built . The DevOps Engineer, Senior will report to the Senior Manager, Digital Platform as your direct manager. In this role you will…
Added just now
Software Systems Engineer
EXPANSIA
Dayton, OH
…delivering high-impact technologies, technology-enabled services and advanced manufacturing solutions to the U.S. Department of Defense and related national security customers. Backed by…
Added 1 min ago
Software Engineer / Architect
DCS CORPORATION
Dayton, OH
Added 53 mins ago
Senior Java Developer
Toyota
Plano, TX
AWS Certifications (Certified Developer – Associate/Certified DevOps Engineer – Professional/Certified Solutions Architect – Professional)
Added 54 mins ago
RRC - Azure DevOps Engineer (Database Administrato
RAILROAD COMMISSION OF TEXAS
Austin, TX
Added 1 hour ago
DevOps Engineer
Aravo Solutions, Inc.
Remote, United States
Our DevOps team emphasizes meaningful contribution from each team member in a creative, collaborative, and sustainable environment with robust opportunities for growth, leadership, and…
Added 1 hour ago
DevOps Engineer
CallMiner
Remote, United States
We are seeking a highly skilled and motivated DevOps Engineer to join our technology team. The ideal candidate will bring proven experience with both AWS and Azure, containerization,…
Added 1 hour ago
DevOps Engineer
CallMiner
Remote, United States
We are seeking a highly skilled and motivated DevOps Engineer to join our technology team. The ideal candidate will bring proven experience with both AWS and Azure, containerization,…
Added 1 hour ago
Expert RAG Engineer
Salvo Software
Remote, United States
We are looking for an Expert RAG Engineer to design, build, and own the retrieval-augmented generation systems behind our AI products. Your core work will be architecting production-grade…
Added 4 hours ago
Snowflake Data Engineer
Deloitte US
Gilbert, AZ · Lake Mary, FL · Mechanicsburg, PA
As a US Delivery Center Snowflake Data Engineer on the team, you will:
Added 5 hours ago
Site Reliability Engineer (SRE)
Rocket.net
Remote, United States
…everything we build. We are looking for a Site Reliability Engineer to help maintain the health, stability, and performance of our hosting platform while providing advanced technical…
Added 7 hours ago
Senior Engineer Data Enablement & Management (Redshift/Databricks)
Stateside
Adelphi, MD
The Senior Engineer, Data Enablement & Management is responsible for leading the design, implementation, modernization, and operational reliability of UMGC's enterprise Lakehouse and Data &…
Added 7 hours ago
Principal Software Development Engineer
Waters Corporation
Milford, MA
We need your talent! Waters Corporation is currently seeking a DevOps Principal Engineer to join our Global Software Engineering team.
Added 7 hours ago
Cloud Engineer-Advisor (AWS)
Fannie Mae
Reston, VA · Plano, TX
As a valued contributor to our team, you will apply your extensive knowledge of principles, advanced techniques, and theories to the design and development of information technology (IT)…
Added 7 hours ago
Sr. DevOps Engineer
PAYCO The Clearing House Payments Company L.L.C.
United States
Position Summary: This position is for a Sr. DevOps Engineer focused on CI/CD tooling for the on-premise and AWS infrastructure. This position will work closely with developers, QC and…
Added 8 hours ago
Systems Engineer - Scrum Master
Nightwing Intelligence Solutions, LLC
Sterling, VA
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges.…
Added 8 hours ago
AI - ML DevOps Engineer
HonorHealth Support Services
United States
The AI / ML DevOps Engineer designs, develops, deploys, and supports scalable machine learning solutions that enable advanced analytics and AI capabilities across HonorHealth. This role…
Added 8 hours ago
Modeling & Simulation Systems Engineer (3/4) (Principal or Sr. Principal)
Northrop Grumman
San Diego · El Segundo
Northrop Grumman Aeronautics Systems has an opening for a Modeling & Simulation Systems Engineer to join our team of qualified, diverse individuals within our Research and Advanced…
Added 8 hours ago
Senior Cloud Platform & Infrastructure Engineer
RPMS RoundPoint Mortgage Servicing
Remote, United States
The Senior Cloud Platform & Infrastructure Engineer will support RoundPoint Mortgage Servicing LLC. We are seeking an experienced Senior Cloud Platform & Infrastructure Engineer to design,…
Added 9 hours ago
DevOps Engineer
Biamp Systems LLC
Beaverton, OR
Biamp is bringing a SaaS web application in-house from a third-party development partner, and we’re hiring a DevOps Engineer to lead the technical side of that transition. You’ll migrate…
Added 9 hours ago
DT
DevOps Engineer - Colorado Springs, CO
Davidson Technologies, Inc.
Colorado Springs, CO
- $90,000 to $140,000 USD / year
Davidson is seeking a DevOps Engineer in Colorado Springs, CO. This position supports the Modeling and Simulation Vistas - Threat and Advanced Simulations Development (MSV‑TASD) program and…
Added 9 hours ago
AM
Senior AI Data Solutions Engineer
Air Methods
Greenwood Village, CO
- $137,000 USD / year
The Senior AI Data Solutions Engineer is responsible for designing, building, and deploying internal AI applications and data products within the Company’s Snowflake ecosystem. This role…
Added 9 hours ago
Sr AI/ML Ops Engineer
Lincoln Financial
Radnor, PA
…agents, and shared platform services. The position applies advanced technical judgment to translate ambiguous reliability, deployment, observability, security, governance, and lifecycle…
Added 9 hours ago
Digital Communication DSP Engineer
The Aerospace Corporation
El Segundo, CA
…electronics, sensors, radar, artificial intelligence (AI), and advanced data network domains. We boldly advance technology through our research and development and then forward to…
Added 9 hours ago
SRE Engineer
First Horizon Bank
United States
Create dashboards and reports for both technical (SRE, DevOps, operations) and business (executives, application owners) stakeholders. Use DQL to generate advanced queries, dashboards,…

IBM

Customer Success Engineer - Hashicorp

Seattle, WA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

Customer Success Engineers (CSE) are responsible for customer technical health and the post-sales customer journey. They are our customers’ primary technical point of contact, driving solution consumption via onboarding, adoption and maturity modeling, and value attainment. You will enable our customers’ adoption of high-value product use cases and help integrate their HashiCorp tools into their software/development stacks. You will also mitigate on-time renewal risks by cementing the value of HashiCorp tools.

Your primary responsibilities will include:

Through continuous engagement, CSEs help clear technical blockers, optimize solution design, and accelerate time-to-value for Customers adopting HashiCorp tooling. The CSE team demonstrates our practical technical expertise across the HashiCorp stack to help our customers address their business challenges with our technologies, to drive effective implementation of HashiCorp tooling, to increase customer value attainment through expanded product uptake and to secure on-time renewals and expansions of customer investments in the HashiCorp toolchain!

Responsible for success of your assigned customer accounts throughout the customer journey, from onboarding through adoption and expansion/ extension/ renewal phases, as measured by customer product consumption, health, retention and growth
Serve as a subject matter expert for our customers’ usage of our tools to solve business challenges, providing customers with technical and business-oriented guidance at strategic points throughout their customer journey with HashiCorp
Establish and maintain an understanding of the overall HashiCorp technology portfolio, and leverage this knowledge in conjunction with business insights to help improve customer application deliver and to help customers use HashiCorp tooling to drive measurable value-based outcomes
Understand and document customer goals, challenges, business objectives and technical requirements in order to provide solutions, guidance and engagements tailored to each customer’s needs
Ensure the timely creation and upkeep of account health scores, notes, and calls to action in Gainsight
Partner with the aligned account sales team to both identify, handle and mitigate customer risk across the customer’s lifecycle with HashiCorp and to identify and develop opportunities to expand the depth and breadth of customer utilization of the HashiCorp toolchain
Work cross-functionally with internal partners in product and engineering teams to translate customer business requirements into additional features to improve our product offerings
Lead and coordinate account recovery actions for escalated customers, driving their successful de-escalation and return to normal health

Required technical and professional expertise

Proven experience with solution architecture, sales engineering, technical account management or equivalent experience
Proficiency and experience with concepts and technologies using software development, operations, security cloud, containers, and scheduling platform
Proficiency and/or knowledge of existing solutions in the same domain as HashiCorp tools (e.g. Infrastructure Automation, Identity Management and Dev/Ops) such as Terraform, Vault and others
Exceptional communication skills, including experience developing and delivering technical content, experience asking effective questions to understand customer business priorities and needs, and comfort handling customer objections
Passion for learning and working with new technologies, and willingness to dive into new areas of knowledge without external motivation and with an eye for detail
Ability to work well in a highly-dynamic environment that focuses on providing outstanding Customer service
Experience planning projects and leading customers through implementations of highly-technical products
Comfort working with and advising both technical and business partners across the customer lifecycle
Fluency in understanding, quantifying and empathizing with customer organizational pain and prescribing technical and process solutions to mitigate those difficulties
Expertise in driving adoption of product use cases to enhance customer value attainment and satisfaction
Skill in identifying and addressing customer risk, and confidence in mitigating it
Comfort working remotely and performing well given a high level of independence and autonomy

Preferred technical and professional experience

Advanced Technical Knowledge: Experience with designing and implementing complex client solutions, leveraging current product capabilities, and providing input to product teams for solutions refinement.
Technical Accelerator Development: Experience in creating and delivering technical accelerators, such as demonstrations, POTs, POCs, Workshops, Solution Design, Proposals, and MVPs, to drive sales opportunities.
Competitive Landscape Analysis: Experience with analyzing the competitive landscape, articulating the value proposition/ROI, and understanding market trends to inform sales strategies.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Apply About employer

More about this job

Skills

Sales
Software development
Onboarding
Scheduling
DevOps
IBM Terraform
Communication skills
Customer service
Landscape analysis
Sales strategies
Regulatory compliance

Report this job