Jobs in the United States

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Added just now
Vice President, Full java Stack Engineer
Syncreon Consulting
Pittsburgh, PA
5–9 years of hands-on software development experience.
Added just now
Infrastructure Solutions Engineering (AI & Automation) - Java, Spring Boot, Python, APIs
Syncreon Consulting
New York, NY
10+ years of progressive software engineering experience.
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Senior Manager Production Planning
United States
Lead the development and execution of short- and long-term production plans aligned with demand, capacity, material availability, and business priorities.
Added just now
Preconstruction Manager - Federal
Eastern Contractors Corporation
Duluth, GA
…execute all early-stage planning, estimating, and proposal development efforts for federal government construction projects. In this role, you will be the strategic anchor bridging business…
Added 1 min ago
Reliability & Equipment Engineer
Corteva Agriscience LLC
Valdosta, GA
…execution and reliability improvement activities, applying engineering principles, reliability tools, and maintenance best practices to maximize equipment life cycle value and support…
Added 1 min ago
IG
Product Planning Manager
Insight Global
Austin, TX
- From $64 USD / hour
4–7 years of relevant experience in product management, product planning, product development, engineering, or a related field.
Added 1 min ago
IG
Senior Software Engineer
Insight Global
Remote, United States
- From $54 USD / hour
Hands-on experience using AI development tools such as Claude or Gemini to improve engineering productivity
Added 1 min ago
IG
Sr Associate, Quality Assurance
Insight Global
Falling Creek, NC
- From $70 USD / hour
Experience with Medical Device Product Development Life Cycle activities.
Added 1 min ago
IG
Lead Full stack Engineer
Insight Global
Parsippany, NJ
- From $68 USD / hour
10+ years of front-end/software development experience.
Added 1 min ago
IG
Principal Software Engineer – Guidewire Digital / Jutro
Insight Global
Wauwatosa, WI
- From $65 USD / hour
Seeking a Principal Software Engineer to lead the design and development of digital applications built on Guidewire PolicyCenter and the Guidewire Cloud Platform. This person will focus…
Added 2 mins ago
CEI Division Manager
ESP Associates
Raleigh, NC · Huntersville, NC · Morrisville, NC
…Management processes, Operational Administration, and Business Development for ESP’s CEI and CM…
Added 2 mins ago
HC
PLANNER I
Henry County Government
McDonough, GA
- $26.14 USD / hour
Coordinates approved federally funded community development projects; coordinates and monitors project schedules, approvals, change orders, engineering design, permitting issues, and other…
Added 3 mins ago
Civil Engineer
Foth
Cedar Rapids, IA
At Foth, we are committed to your professional growth, offering opportunities for development, mentorship, and collaboration with experienced professionals. You’ll work on challenging and…
Added 3 mins ago
RI
Engineer, Propulsion System Diagnostic Software Validation
Re:Car, Inc
Troy, MI
- $130,000 USD / year
Responsible for developing diagnostic software validation test cases for the system, subsystem, and component level for each propulsion system module (ECU) across the vehicle architecture;…
Added 3 mins ago
Quality Engineer
Magnetic Technologies Corporation
Greenville, OH
…and industrial applications. The Quality Engineer supports engineering and manufacturing teams by developing and implementing quality requirements for new product launches and post-launch…
Added 3 mins ago
Manufacturing Engineer
AprilAire
Madison, WI
…system issues escalated beyond Maintenance and Manufacturing Engineering Technicians, driving sustainable solutions that improve safety, quality, productivity, and…
Added 4 mins ago
IC
Full Stack Software Engineer | Las Vegas, NV| Remote
IMEG Consultants Corp.
Las Vegas, NV · St. Louis, MO · Kansas City, MO · Rock Island, IL · Phoenix, AZ · Naperville, IL · Cincinnati, OH · Indianapolis, IN · Des Moines, IA
- $115,000 to $120,000 USD / year
IMEG is hiring a Full Stack Software Engineer in Las Vegas, NV to support software design, coding, and internal system development as part of the company's development team. This role calls…
Added 4 mins ago
CPM Scheduler
Michael Baker International
Louisville, KY
Develop, maintain, review, and analyze detailed CPM construction schedules using Primavera P6 or similar scheduling software.
Added 4 mins ago
Industrial Design Manager
Highwater Marine, LLC/Pontoon Boat, LLC
Elkhart, IN
Godfrey Marine is seeking a highly creative Industrial Designer Manager to join our Product Development team. You will work with our talented engineering group who are responsible for some…
Added 4 mins ago
Technical Program Manager II (6375)
itD Tech
United States
5+ years of experience in electrical design, PCB development, or related hardware engineering roles
Added 4 mins ago
Principal, Solution Leader PS, Configuration Products : Enterprise tools and Agentic platforms
FIS INC (OLD FIS)
United States
Experience working within agile software development processes.
Added 4 mins ago
Principal, Solution Leader PS : Enterprise tools and Agentic platforms
FIS INC (OLD FIS)
United States
Experience working within agile software development processes.
Added 4 mins ago
Senior Software Engineer - Java Cloud (Health100 Platform)
CVS Health
Remote, United States
As a Senior Software Engineer for Health100, you will play a crucial role within a collaborative team - designing, developing, and maintaining backend services and APIs while ensuring…
Added 4 mins ago
Staff Software Development Engineer – iOS
CVS Health
Remote, United States
…Currently, we are seeking a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers…
Added 4 mins ago
Transportation Engineer Trainee
State of Connecticut, Department of Administrative Services
Newington, CT
Target: Transportation Engineer 1 and 2 (Engineering)

Closed listing

IBM

Customer Success Engineer - Hashicorp

San Francisco, CA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

Customer Success Engineers (CSE) are responsible for customer technical health and the post-sales customer journey. They are our customers’ primary technical point of contact, driving solution consumption via onboarding, adoption and maturity modeling, and value attainment. You will enable our customers’ adoption of high-value product use cases and help integrate their HashiCorp tools into their software/development stacks. You will also mitigate on-time renewal risks by cementing the value of HashiCorp tools.

Your primary responsibilities will include:

Through continuous engagement, CSEs help clear technical blockers, optimize solution design, and accelerate time-to-value for Customers adopting HashiCorp tooling. The CSE team demonstrates our practical technical expertise across the HashiCorp stack to help our customers address their business challenges with our technologies, to drive effective implementation of HashiCorp tooling, to increase customer value attainment through expanded product uptake and to secure on-time renewals and expansions of customer investments in the HashiCorp toolchain!

Responsible for success of your assigned customer accounts throughout the customer journey, from onboarding through adoption and expansion/ extension/ renewal phases, as measured by customer product consumption, health, retention and growth
Serve as a subject matter expert for our customers’ usage of our tools to solve business challenges, providing customers with technical and business-oriented guidance at strategic points throughout their customer journey with HashiCorp
Establish and maintain an understanding of the overall HashiCorp technology portfolio, and leverage this knowledge in conjunction with business insights to help improve customer application deliver and to help customers use HashiCorp tooling to drive measurable value-based outcomes
Understand and document customer goals, challenges, business objectives and technical requirements in order to provide solutions, guidance and engagements tailored to each customer’s needs
Ensure the timely creation and upkeep of account health scores, notes, and calls to action in Gainsight
Partner with the aligned account sales team to both identify, handle and mitigate customer risk across the customer’s lifecycle with HashiCorp and to identify and develop opportunities to expand the depth and breadth of customer utilization of the HashiCorp toolchain
Work cross-functionally with internal partners in product and engineering teams to translate customer business requirements into additional features to improve our product offerings
Lead and coordinate account recovery actions for escalated customers, driving their successful de-escalation and return to normal health

Required technical and professional expertise

Proven experience with solution architecture, sales engineering, technical account management or equivalent experience
Proficiency and experience with concepts and technologies using software development, operations, security cloud, containers, and scheduling platform
Proficiency and/or knowledge of existing solutions in the same domain as HashiCorp tools (e.g. Infrastructure Automation, Identity Management and Dev/Ops) such as Terraform, Vault and others
Exceptional communication skills, including experience developing and delivering technical content, experience asking effective questions to understand customer business priorities and needs, and comfort handling customer objections
Passion for learning and working with new technologies, and willingness to dive into new areas of knowledge without external motivation and with an eye for detail
Ability to work well in a highly-dynamic environment that focuses on providing outstanding Customer service
Experience planning projects and leading customers through implementations of highly-technical products
Comfort working with and advising both technical and business partners across the customer lifecycle
Fluency in understanding, quantifying and empathizing with customer organizational pain and prescribing technical and process solutions to mitigate those difficulties
Expertise in driving adoption of product use cases to enhance customer value attainment and satisfaction
Skill in identifying and addressing customer risk, and confidence in mitigating it
Comfort working remotely and performing well given a high level of independence and autonomy

Preferred technical and professional experience

Advanced Technical Knowledge: Experience with designing and implementing complex client solutions, leveraging current product capabilities, and providing input to product teams for solutions refinement.
Technical Accelerator Development: Experience in creating and delivering technical accelerators, such as demonstrations, POTs, POCs, Workshops, Solution Design, Proposals, and MVPs, to drive sales opportunities.
Competitive Landscape Analysis: Experience with analyzing the competitive landscape, articulating the value proposition/ROI, and understanding market trends to inform sales strategies.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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