Jobs in the United States

25+ jobs

Save this search

Added 5 mins ago
Software Engineer, Machine Learning RecSys
Meta
Montpelier, VT
Collaborate with cross-functional teams (product, design, operations, infrastructure) to build innovative application experiences
Added 5 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Montpelier, VT
- $131,000 to $174,000 USD / year
…while tracking ongoing execution and delivery of Application Operations delivery SLAs. Operational owner maintaining incident management, change controls, support coverage, and provisioning…
Added 5 mins ago
EG
Cloud Engineer
Eliassen Group
Montpelier, VT
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 22 mins ago
Infrastructure Engineer
Charles Schwab
Southlake, TX
The AWAT Technology Operations organization contains two teams that specialize in one of the following areas: database support or IT asset management. This role is on the IT Asset…
Added 22 mins ago
DoD Skillbridge Project Manager Internship -Military Affiliated Only
MasTec Advanced Technologies
Northlake, TX
MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground…
Added 23 mins ago
T
Linux Infrastructure Engineer
TEKsystems
Irving, TX
- $60 to $75 USD / hour
You will design (More optimization as the design is already completed), implement, and maintain network operations across Etherstack's global offices and cloud deployments, with a strong…
Added 23 mins ago
Senior Lean Manufacturing Engineer
Siemens
Fort Worth, TX
productivity. As a Senior Lean Manufacturing Engineer / Industrial Engineer with Siemens Smart
Added 23 mins ago
Lean Manufacturing Engineer
Siemens
Fort Worth, TX
challenges and improving how electrical infrastructure is built. As a Lean Manufacturing Engineer with Siemens Smart Infrastructure’s Electrical Products
Added 23 mins ago
Municipal Project Manager
CONSOR North America, Inc.
San Antonio, TX
…successful delivery of water, wastewater, drainage, and utility infrastructure projects. Working closely with the Municipal Engineering Manager, the Municipal Project Manager will oversee…
Added 24 mins ago
Municipal Project Manager
CONSOR North America, Inc.
Houston, TX
…successful delivery of water, wastewater, drainage, and utility infrastructure projects. Working closely with the Municipal Engineering Manager, the Municipal Project Manager will oversee…
Added 24 mins ago
Senior Container Platform Engineer
Charles Schwab
Austin, TX
We are seeking a Senior Container Platform Engineer to join our Infrastructure Platforms organization, helping build and operate resilient, secure, and repeatable enterprise container…
Added 24 mins ago
Senior Software Development Engineer, Annapurna ML Systems, Trainium
Amazon
Austin, TX
We're seeking a Sr.Software Development Engineer with deep storage expertise to architect, build, and operate the high-performance storage infrastructure that accelerates silicon…
Added 24 mins ago
Data Engineer , AWS Infrastructure Supply Chain Intelligence
Amazon
Austin, TX
We are looking for a talented Data Engineer to join the Manufacturing Operations, Transportation Operations, and Reverse (MOTOR) organization in support of our Supply Chain Intelligence…
Added 24 mins ago
RRC - Azure DevOps Engineer (Database Administrato
RAILROAD COMMISSION OF TEXAS
Austin, TX
Added 24 mins ago
EG
Cloud Engineer
Eliassen Group
Austin, TX
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
Software Engineer
Cisco Systems, Inc.
Milpitas, CA
…deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze…
Added 1 hour ago
Low Voltage Account Executive
Applied Business Communications (ABcom)
Phoenix, AZ
ABcom, a leader in mission critical infrastructure design and build, is seeking Account Executives to focus on new business development. In this position, you are responsible for the…
Added 1 hour ago
Low Voltage Account Executive
Applied Business Communications (ABcom)
Iowa City, IA
ABcom, a leader in mission critical infrastructure design and build, is seeking Account Executives to focus on new business development. In this position, you are responsible for the…
Added 1 hour ago
Low Voltage Account Executive
Applied Business Communications (ABcom)
Coralville, IA
ABcom, a leader in mission critical infrastructure design and build, is seeking Account Executives to focus on new business development. In this position, you are responsible for the…
Added 1 hour ago
Account Executive
Applied Business Communications (ABcom)
Phoenix, AZ
ABcom, a leader in mission critical infrastructure design and build, is seeking Account Executives to focus on new business development. In this position, you are responsible for the…
Added 1 hour ago
Facilities Engineer
Leon Medical Centers
Doral, FL
Take a lead role in ensuring the safe, efficient, and reliable operation of critical facility infrastructure. The Facilities Engineer is a crucial member of the Leon Property Management,…
Added 1 hour ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
The Senior Sales Engineer (SE) is the senior pre-sales subject matter expert for AppGate ZTNA and owns the technical engagement with commercial prospects from first meeting through…
Added 1 hour ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
The Senior Sales Engineer (SE) is the senior pre-sales subject matter expert for AppGate ZTNA and owns the technical engagement with commercial prospects from first meeting through…
Added 1 hour ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
The Senior Sales Engineer (SE) is the senior pre-sales subject matter expert for AppGate ZTNA and owns the technical engagement with commercial prospects from first meeting through…
Added 1 hour ago
AC
Cloud Systems Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $135,000 to $150,000 USD / year
Design and engineer cloud-based services, systems, and infrastructure that meet mission and technical requirements.

IBM

Customer Success Engineer - Hashicorp

Seattle, WA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

Customer Success Engineers (CSE) are responsible for customer technical health and the post-sales customer journey. They are our customers’ primary technical point of contact, driving solution consumption via onboarding, adoption and maturity modeling, and value attainment. You will enable our customers’ adoption of high-value product use cases and help integrate their HashiCorp tools into their software/development stacks. You will also mitigate on-time renewal risks by cementing the value of HashiCorp tools.

Your primary responsibilities will include:

Through continuous engagement, CSEs help clear technical blockers, optimize solution design, and accelerate time-to-value for Customers adopting HashiCorp tooling. The CSE team demonstrates our practical technical expertise across the HashiCorp stack to help our customers address their business challenges with our technologies, to drive effective implementation of HashiCorp tooling, to increase customer value attainment through expanded product uptake and to secure on-time renewals and expansions of customer investments in the HashiCorp toolchain!

Responsible for success of your assigned customer accounts throughout the customer journey, from onboarding through adoption and expansion/ extension/ renewal phases, as measured by customer product consumption, health, retention and growth
Serve as a subject matter expert for our customers’ usage of our tools to solve business challenges, providing customers with technical and business-oriented guidance at strategic points throughout their customer journey with HashiCorp
Establish and maintain an understanding of the overall HashiCorp technology portfolio, and leverage this knowledge in conjunction with business insights to help improve customer application deliver and to help customers use HashiCorp tooling to drive measurable value-based outcomes
Understand and document customer goals, challenges, business objectives and technical requirements in order to provide solutions, guidance and engagements tailored to each customer’s needs
Ensure the timely creation and upkeep of account health scores, notes, and calls to action in Gainsight
Partner with the aligned account sales team to both identify, handle and mitigate customer risk across the customer’s lifecycle with HashiCorp and to identify and develop opportunities to expand the depth and breadth of customer utilization of the HashiCorp toolchain
Work cross-functionally with internal partners in product and engineering teams to translate customer business requirements into additional features to improve our product offerings
Lead and coordinate account recovery actions for escalated customers, driving their successful de-escalation and return to normal health

Required technical and professional expertise

Proven experience with solution architecture, sales engineering, technical account management or equivalent experience
Proficiency and experience with concepts and technologies using software development, operations, security cloud, containers, and scheduling platform
Proficiency and/or knowledge of existing solutions in the same domain as HashiCorp tools (e.g. Infrastructure Automation, Identity Management and Dev/Ops) such as Terraform, Vault and others
Exceptional communication skills, including experience developing and delivering technical content, experience asking effective questions to understand customer business priorities and needs, and comfort handling customer objections
Passion for learning and working with new technologies, and willingness to dive into new areas of knowledge without external motivation and with an eye for detail
Ability to work well in a highly-dynamic environment that focuses on providing outstanding Customer service
Experience planning projects and leading customers through implementations of highly-technical products
Comfort working with and advising both technical and business partners across the customer lifecycle
Fluency in understanding, quantifying and empathizing with customer organizational pain and prescribing technical and process solutions to mitigate those difficulties
Expertise in driving adoption of product use cases to enhance customer value attainment and satisfaction
Skill in identifying and addressing customer risk, and confidence in mitigating it
Comfort working remotely and performing well given a high level of independence and autonomy

Preferred technical and professional experience

Advanced Technical Knowledge: Experience with designing and implementing complex client solutions, leveraging current product capabilities, and providing input to product teams for solutions refinement.
Technical Accelerator Development: Experience in creating and delivering technical accelerators, such as demonstrations, POTs, POCs, Workshops, Solution Design, Proposals, and MVPs, to drive sales opportunities.
Competitive Landscape Analysis: Experience with analyzing the competitive landscape, articulating the value proposition/ROI, and understanding market trends to inform sales strategies.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Apply About employer

Report this job