Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
T
Sr. Snowflake Data Engineer
TEKsystems
South Sioux City, NE
- $140,000 to $165,000 USD / year
…manages and leverages enterprise data. Following a large-scale implementation of claims, policy, and billing platforms, the organization is investing heavily in building an in-house,…
Added 1 min ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Omaha, NE
- $97,000 to $143,000 USD / year
Join Eaton's Electrical Engineering Services & Systems (EESS) team and lead the development, testing, and implementation of power systems control solutions for our customers using PLC’s,…
Added 1 min ago
O
Senior Platform Software Engineer - OCI
Oracle
Lincoln, NE
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 1 min ago
STA Technical Specialist - Electronics
Ford Motor Company
Lincoln, NE
Drive quality and implementation of best practices in our suppliers’ processes.
Added 1 min ago
C
Lead Data Engineer-Snowflake
Cognizant
Lincoln, NE
- $115,000 to $135,000 USD / year
As a Lead Data Engineer – Snowflake , you will make an impact by designing and delivering scalable, high-performance data solutions that enable critical business insights and operational…
Added 19 mins ago
Data Center Plant Engineer, Mechanical
Google
Council Bluffs, IA
…communicate recommendations to senior-level executives and drive implementation alongside facilities…
Added 24 mins ago
Advanced Controls Engineer
Vertiv
Westerville, OH
The Advanced Thermal Control Engineer will provide technical expertise in Thermal Controls algorithm development focused in the areas of optimization and conditional-based maintenance…
Added 25 mins ago
EPC Automation Lead
Bechtel Corporation
AZ
Reporting to the Project Innovation and Information Manager (PIIM), the EPC Automation lead role is responsible for the implementation, configuration and support of jobsite…
Added 30 mins ago
Physical Design Engineer
Inabia Software & Consulting Inc.
San Jose, CA
Work closely with architects, RTL designers, and DFT engineers to resolve implementation and signoff issues across your blocks.
Added 57 mins ago
Construction Manager, GES NA, Design and Construction
Amazon.com Services LLC
Arlington, VA · New York, NY
Added 58 mins ago
EPC Automation Lead
Bechtel
AZ
Reporting to the Project Innovation and Information Manager (PIIM), the EPC Automation lead role is responsible for the implementation, configuration and support of jobsite…
Added 1 hour ago
Vehicle Operations Engineer III - New Glenn 9X4 Cryogenic Propellant systems
Blue Origin Personnel, LLC
Space Coast, FL
Support failure analysis and corrective action implementation
Added 1 hour ago
FT
Senior Software Engineer/Developer
Fidelity Technology Group, LLC
Jersey City, NJ
- $142,550 to $154,000 USD / year
Supports and performs all phases of testing leading to implementation.
Added 1 hour ago
Principal Software Engineer/Developer
Fidelity Technology Group, LLC
Durham, NC
…equivalent) and five (5) years of experience as a Principal Software Engineer/Developer (or closely related occupation) designing, coding, and implementing high-volume brokerage regulatory…
Added 1 hour ago
Senior Software Engineer/Developer
Fidelity Technology Group, LLC
Westlake, TX
Supports and performs all phases of testing leading to implementation.
Added 1 hour ago
Senior Software Engineer/Developer
Fidelity Technology Group, LLC
Westlake, TX
Supports and performs all phases of testing leading to implementation.
Added 1 hour ago
Principal Software Engineer/Developer
Fidelity Technology Group, LLC
Westlake, TX
…requirements, and crystallizes stories and acceptance criteria for implementation. Identifies risks and develops contingency plans in anticipation of test automation issues. Conducts test…
Added 1 hour ago
Principal Software Engineer/Developer
Fidelity Technology Group, LLC
Westlake, TX
…equivalent) and five (5) years of experience as a Principal Software Engineer/Developer (or closely related occupation) developing and maintaining scalable solutions using Kafka and…
Added 1 hour ago
Director, Data Modeling
Fidelity Technology Group, LLC
Westlake, TX
Oversees the technical implementation of cross-divisional or company data architectural components.
Added 1 hour ago
Technical Relationship Manager (USA)
ControlUp
Remote, United States
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Added 1 hour ago
System Design Engineer
Kinder Morgan
COLORADO SPRINGS, CO
The System Design engineer is responsible for capacity management, operational support, and developing expansion designs for natural gas transmission systems utilizing pipeline hydraulic…
Added 1 hour ago
PT
Senior Electrical Engineer
PDS Tech Commercial
Easthampton, MA
- $68.41 USD / hour
Senior Electrical Engineer | Lead Advanced Hardware Development & Test System Innovation
Added 1 hour ago
Senior Epic Development & Support Engineer
CVS Health
Remote, United States
As a Senior Software Development Engineer – Ambulatory, your tasks will include, but are not limited to:
Added 1 hour ago
W
Senior Incident Response Engineer
WATTS
North Andover, MA
- $152,000 to $168,000 USD / year
The Senior Incident Response Engineer will own complex investigations from initial escalation through containment, remediation, and closure; investigate security incidents across cloud and…
Added 1 hour ago
Quality Engineer
Amphenol Alden Products Company
Stoughton, MA

IBM

Customer Success Engineer - Hashicorp

Seattle, WA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

Customer Success Engineers (CSE) are responsible for customer technical health and the post-sales customer journey. They are our customers’ primary technical point of contact, driving solution consumption via onboarding, adoption and maturity modeling, and value attainment. You will enable our customers’ adoption of high-value product use cases and help integrate their HashiCorp tools into their software/development stacks. You will also mitigate on-time renewal risks by cementing the value of HashiCorp tools.

Your primary responsibilities will include:

Through continuous engagement, CSEs help clear technical blockers, optimize solution design, and accelerate time-to-value for Customers adopting HashiCorp tooling. The CSE team demonstrates our practical technical expertise across the HashiCorp stack to help our customers address their business challenges with our technologies, to drive effective implementation of HashiCorp tooling, to increase customer value attainment through expanded product uptake and to secure on-time renewals and expansions of customer investments in the HashiCorp toolchain!

Responsible for success of your assigned customer accounts throughout the customer journey, from onboarding through adoption and expansion/ extension/ renewal phases, as measured by customer product consumption, health, retention and growth
Serve as a subject matter expert for our customers’ usage of our tools to solve business challenges, providing customers with technical and business-oriented guidance at strategic points throughout their customer journey with HashiCorp
Establish and maintain an understanding of the overall HashiCorp technology portfolio, and leverage this knowledge in conjunction with business insights to help improve customer application deliver and to help customers use HashiCorp tooling to drive measurable value-based outcomes
Understand and document customer goals, challenges, business objectives and technical requirements in order to provide solutions, guidance and engagements tailored to each customer’s needs
Ensure the timely creation and upkeep of account health scores, notes, and calls to action in Gainsight
Partner with the aligned account sales team to both identify, handle and mitigate customer risk across the customer’s lifecycle with HashiCorp and to identify and develop opportunities to expand the depth and breadth of customer utilization of the HashiCorp toolchain
Work cross-functionally with internal partners in product and engineering teams to translate customer business requirements into additional features to improve our product offerings
Lead and coordinate account recovery actions for escalated customers, driving their successful de-escalation and return to normal health

Required technical and professional expertise

Proven experience with solution architecture, sales engineering, technical account management or equivalent experience
Proficiency and experience with concepts and technologies using software development, operations, security cloud, containers, and scheduling platform
Proficiency and/or knowledge of existing solutions in the same domain as HashiCorp tools (e.g. Infrastructure Automation, Identity Management and Dev/Ops) such as Terraform, Vault and others
Exceptional communication skills, including experience developing and delivering technical content, experience asking effective questions to understand customer business priorities and needs, and comfort handling customer objections
Passion for learning and working with new technologies, and willingness to dive into new areas of knowledge without external motivation and with an eye for detail
Ability to work well in a highly-dynamic environment that focuses on providing outstanding Customer service
Experience planning projects and leading customers through implementations of highly-technical products
Comfort working with and advising both technical and business partners across the customer lifecycle
Fluency in understanding, quantifying and empathizing with customer organizational pain and prescribing technical and process solutions to mitigate those difficulties
Expertise in driving adoption of product use cases to enhance customer value attainment and satisfaction
Skill in identifying and addressing customer risk, and confidence in mitigating it
Comfort working remotely and performing well given a high level of independence and autonomy

Preferred technical and professional experience

Advanced Technical Knowledge: Experience with designing and implementing complex client solutions, leveraging current product capabilities, and providing input to product teams for solutions refinement.
Technical Accelerator Development: Experience in creating and delivering technical accelerators, such as demonstrations, POTs, POCs, Workshops, Solution Design, Proposals, and MVPs, to drive sales opportunities.
Competitive Landscape Analysis: Experience with analyzing the competitive landscape, articulating the value proposition/ROI, and understanding market trends to inform sales strategies.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Apply About employer

Report this job