Jobs in the United States

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Added 1 min ago
CT
Systems Engineer 2
Columbia Technology Partners
Annapolis Junction, MD
- $140,000 to $155,000 USD / year
CTP is seeking an experienced Systems Engineer 2 to support the analysis, design, integration, testing, deployment, and ongoing operation of complex systems. This role works across user…
Added 1 min ago
CT
RF System Engineer 1
Columbia Technology Partners
Annapolis Junction, MD
- $110,000 to $130,000 USD / year
Columbia Technology Partners is seeking a Systems Engineer to support the design, integration, testing, and deployment of data center solutions for satellite collection-based systems. This…
Added 1 min ago
CT
NextGen Systems Engineer
Columbia Technology Partners
Annapolis Junction, MD
- $200,000 to $225,000 USD / year
…Since its inception, CTP has been instrumental in the technical design, engineering development, operational deployment, and support of key systems. With a proven track record in…
Added 1 min ago
CT
AI/Machine Learning Engineer 2
Columbia Technology Partners
Annapolis Junction, MD
- $160,000 to $185,000 USD / year
…Since its inception, CTP has been instrumental in the technical design, engineering development, operational deployment, and support of key systems. With a proven track record in…
Added 3 mins ago
Quantitative Engineer
Bank of America, National Association
United States
…processes, underlying data, process flows and risks, and to design the future state technology solutions leveraging both traditional and AI based solutions. Job expectations include…
Added 4 mins ago
IG
Systems Integration/Test Engineer
Insight Global
Chelmsford, MA
- From $79.04 USD / hour
Proficiency in Corrective/Preventative action process and implementation.-Solid background in deriving test requirements from design or system level requirements.
Added 4 mins ago
PKI Engineer
GeekSoft Consulting
Dallas, TX
10+ years of experience in IT Infrastructure, including infrastructure design and implementation.
Added 10 mins ago
Supervisor - Electric Maintenance Eng
THE UNITED ILLUMINATING COMPANY
United States Of America, CT
· Provides regular updates on the progress of maintenance activities. Expedites the implementation of maintenance activities with Substation Operations management when necessary. (5%)
Added 10 mins ago
Program Development Manager
Authentic
NY · Dayton, OH
Authentic is a tech-enabled MGA (managing general agent). We design and run insurance programs for specific kinds of businesses, like restaurants, gyms, and power producers. Brokers bring…
Added 10 mins ago
Sr. Quality Engineer (Mechanical/Piping)
Bechtel
Cheyenne, WY
…mechanical, welding, and piping scope, and maintain and verify implementation of the project Quality Management…
Added 11 mins ago
T
Sr. Snowflake Data Engineer
TEKsystems
South Sioux City, NE
- $140,000 to $165,000 USD / year
…manages and leverages enterprise data. Following a large-scale implementation of claims, policy, and billing platforms, the organization is investing heavily in building an in-house,…
Added 12 mins ago
A
Advanced Manufacturing Engineer
Actalent
Newton, NC
- $115,000 to $155,000 USD / year
Lead the implementation of industrial solutions to improve productivity, efficiency, and performance metrics (including pp2 and related KPIs).
Added 12 mins ago
Senior Automation Engineer, Delta V
J&J Family of Companies
Wilson, NC
The Senior Automation Engineer, Delta V supports the design and maintenance of site’s Delta V systems, including project execution, upgrades, system performance, vendor management,…
Added 12 mins ago
Senior Data Engineer
Unum Group
Atlanta, GA · Chattanooga, TN · Portland, ME · Columbia, SC
This is a 100% hands-on technical role. The Senior Data Engineer will actively design solutions, solve complex engineering challenges, make key technical decisions, review code and…
Added 12 mins ago
AI Engineer (On-Site, IN)
Allied Solutions, LLC
Carmel, IN
Sustainable Design: Consider maintainability, platform alignment, vendor dependencies, technical debt, and operational overhead in implementation decisions.
Added 13 mins ago
Lead Ceramic Engineer – Production Quality
GE Vernova
Wilmington, NC
The Global Nuclear Fuels (GNF) Fuel Manufacturing Operation (FMO) Ceramic Engineer – Production Quality is responsible for multiple quality activities to support the production of ceramic…
Added 13 mins ago
Client Technology - Senior Software Engineering with AI Capabilities
EY
Raleigh, NC
Drives consistency to the relevant processes, procedures, standards, technical design whilst supporting the definition, maintenance and implementation of technology standard
Added 13 mins ago
ME
Principal Systems Studies Engineer
Mitsubishi Electric Power Products, Inc.
Remote, United States
- $130,805 to $161,582 USD / year
Position: Principal System Studies Engineer | Power Systems Engineering Division (PSED)
Added 15 mins ago
Manufacturing Engineer
Actalent
Owatonna, MN
Job Title: Manufacturing EngineerJob DescriptionThe Manufacturing Engineer analyzes, develops, and improves manufacturing processes to enhance product quality, reduce waste, and increase…
Added 15 mins ago
A
Test Engineer
Actalent
Mankato, MN
- $100,000 to $150,000 USD / year
Job Title: Test EngineerJob DescriptionThe Test Engineer designs, develops, and supports cost-effective automated test solutions for electronic and electromechanical products in a…
Added 17 mins ago
Staff Software Engineer
SmartRent
Phoenix, AZ
…uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional…
Added 17 mins ago
Network Engineer - Mid
Full Visibility LLC
Quantico, VA
working with network, design, implementation and administration experience.
Added 19 mins ago
Information Systems Security Engineer (ISSE)
AnaVation
Remote, United States
AnaVation is seeking a highly motivated Information Systems Security Engineer(ISSE) to support a high-visible contract and will be responsible for delivering cybersecurity engineering,…
Added 20 mins ago
Lead Software Development Engineer
CAI Cox Automotive Corp Svcs., LLC
Atlanta, GA
We're looking for a Lead Software Engineer to apply the principles of secure software engineering to the design, development, maintenance, testing, and evaluation of software and cloud…
Added 21 mins ago
LE
Process Engineer
Lane Enterprises, LLC
Shippensburg, PA
- $80,000 to $98,000 USD / year
Lane Enterprises is excited to welcome a Process Engineer to their team! As a Process Engineer you will be responsible for developing, implementing, and supporting new and existing…

IBM

Customer Success Engineer - Hashicorp

Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

Customer Success Engineers (CSE) are responsible for customer technical health and the post-sales customer journey. They are our customers’ primary technical point of contact, driving solution consumption via onboarding, adoption and maturity modeling, and value attainment. You will enable our customers’ adoption of high-value product use cases and help integrate their HashiCorp tools into their software/development stacks. You will also mitigate on-time renewal risks by cementing the value of HashiCorp tools.

Your primary responsibilities will include:

Through continuous engagement, CSEs help clear technical blockers, optimize solution design, and accelerate time-to-value for Customers adopting HashiCorp tooling. The CSE team demonstrates our practical technical expertise across the HashiCorp stack to help our customers address their business challenges with our technologies, to drive effective implementation of HashiCorp tooling, to increase customer value attainment through expanded product uptake and to secure on-time renewals and expansions of customer investments in the HashiCorp toolchain!

Responsible for success of your assigned customer accounts throughout the customer journey, from onboarding through adoption and expansion/ extension/ renewal phases, as measured by customer product consumption, health, retention and growth
Serve as a subject matter expert for our customers’ usage of our tools to solve business challenges, providing customers with technical and business-oriented guidance at strategic points throughout their customer journey with HashiCorp
Establish and maintain an understanding of the overall HashiCorp technology portfolio, and leverage this knowledge in conjunction with business insights to help improve customer application deliver and to help customers use HashiCorp tooling to drive measurable value-based outcomes
Understand and document customer goals, challenges, business objectives and technical requirements in order to provide solutions, guidance and engagements tailored to each customer’s needs
Ensure the timely creation and upkeep of account health scores, notes, and calls to action in Gainsight
Partner with the aligned account sales team to both identify, handle and mitigate customer risk across the customer’s lifecycle with HashiCorp and to identify and develop opportunities to expand the depth and breadth of customer utilization of the HashiCorp toolchain
Work cross-functionally with internal partners in product and engineering teams to translate customer business requirements into additional features to improve our product offerings
Lead and coordinate account recovery actions for escalated customers, driving their successful de-escalation and return to normal health

Required technical and professional expertise

Proven experience with solution architecture, sales engineering, technical account management or equivalent experience
Proficiency and experience with concepts and technologies using software development, operations, security cloud, containers, and scheduling platform
Proficiency and/or knowledge of existing solutions in the same domain as HashiCorp tools (e.g. Infrastructure Automation, Identity Management and Dev/Ops) such as Terraform, Vault and others
Exceptional communication skills, including experience developing and delivering technical content, experience asking effective questions to understand customer business priorities and needs, and comfort handling customer objections
Passion for learning and working with new technologies, and willingness to dive into new areas of knowledge without external motivation and with an eye for detail
Ability to work well in a highly-dynamic environment that focuses on providing outstanding Customer service
Experience planning projects and leading customers through implementations of highly-technical products
Comfort working with and advising both technical and business partners across the customer lifecycle
Fluency in understanding, quantifying and empathizing with customer organizational pain and prescribing technical and process solutions to mitigate those difficulties
Expertise in driving adoption of product use cases to enhance customer value attainment and satisfaction
Skill in identifying and addressing customer risk, and confidence in mitigating it
Comfort working remotely and performing well given a high level of independence and autonomy

Preferred technical and professional experience

Advanced Technical Knowledge: Experience with designing and implementing complex client solutions, leveraging current product capabilities, and providing input to product teams for solutions refinement.
Technical Accelerator Development: Experience in creating and delivering technical accelerators, such as demonstrations, POTs, POCs, Workshops, Solution Design, Proposals, and MVPs, to drive sales opportunities.
Competitive Landscape Analysis: Experience with analyzing the competitive landscape, articulating the value proposition/ROI, and understanding market trends to inform sales strategies.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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