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Added 6 mins ago
GenAI Forward Deployed Engineer (client facing) - Financial Services
Continuum Resource Network
Atlanta, GA · New York, NY
…client stakeholders, and contribute to solution design across GenAI, Agentic AI, and ML use cases in Financial Services including fraud detection, AML, credit risk, payments intelligence,…
Added 36 mins ago
C
Java Developer (GenAI)
Cognizant
Bismarck, ND
- $62,000 to $99,000 USD / year
We are seeking a highly skilled Java Developer (GenAI) to join our team and contribute to the development of scalable, cloud-native enterprise applications. The ideal candidate will have…
Added 1 hour ago
VC
Senior Director-Internal Audit (Network)
Verizon Corp Rsrcs Group LLC
Basking Ridge, NJ · Ashburn, VA · Lake Mary, FL
- $167,000 to $320,000 USD / year
…Qlik, Alteryx, Python, Snowflake or similar) and enterprise GenAI assistants to boost coverage, efficiency, and predictive risk insight without compromising evidence…
Added 1 hour ago
VC
Creative Technologist – Creative Marketing & Design Innovation
Verizon Corp Rsrcs Group LLC
NY
- $125,500 to $219,000 USD / year
…it should liberate it. In this role, you won't just tolerate GenAI; you will champion it to supercharge our creative development pipeline. We leverage advanced AI tools to accelerate…
Added 1 hour ago
VC
Creative Director, Creative Marketing & Design Innovation
Verizon Corp Rsrcs Group LLC
NY
- $125,500 to $219,000 USD / year
…it should liberate it. In this role, you won't just tolerate GenAI; you will champion it to supercharge our creative development pipeline. We leverage advanced AI tools to accelerate…
Added 2 hours ago
AI Enterprise Architect (Hybrid)
Securian Financial Group
Saint Paul, MN
Experience with cloud services (AWS preferred) and AI-related cloud capabilities (e.g., model hosting, vector databases, event streaming, agentic and GenAI platforms).
Added 3 hours ago
Head of Retail and Wealth Risk Technology, MD (C16)
Citigroup
Rutherford, NJ
…operational excellence, with a strong emphasis on leveraging GenAI…
Added 3 hours ago
Senior Securities Operations Specialist - Production Development/Analytics Transformation
Wells Fargo Bank, N. A.
CHARLOTTE, NC
…for awareness and future collaboration. Hands-on exposure to GenAI application prototyping and evaluation (e.g., prompting, retrieval concepts, embeddings/vector search, basic…
Added 3 hours ago
Senior Java Specialty Payments Software Engineer
Wells Fargo Bank, N. A.
BOSTON, MA
…team to be part of the transformation initiative leveraging GenAI to accelerate development and build new capabilities. In this role as an AI engineer, you will develop cutting edge…
Added 4 hours ago
Senior Gen AI Engineer
Fractal Analytics Inc
MA
We are looking for an experienced GenAI Senior Engineer to design, build, and maintain scalable, secure, and production-grade AI platforms and applications. The role will focus on…
Added 4 hours ago
CC
2027 Summer Intern: Data Science
Charter Communicatio
Greenwood Village, CO
- $31,533 USD / year
An Intern on this team will be responsible for picking up new tickets and, with the assistance of a Senior Developer, complete projects that expand their skills with direct work experience
Added 10 hours ago
Consumer Intelligence & Strategic Analytics Lead, SVP - US Consumer Cards
Citigroup
Schaumburg, IL
Experience leveraging advanced analytics, AI, or GenAI to improve decision making.
Added 11 hours ago
Senior Product Manager, YouTube Creator Monetization Quality
Google
San Bruno, CA
…trends as they emerge in a rapidly changing landscape shaped by GenAI, short-form video, and new monetization offerings. You will develop strategies, programs, and tools to uphold the…
Added 11 hours ago
AI Engineer, AI.x
Charles Schwab
San Francisco, CA
…platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients. As an AI Engineer on AI.x, you will play an important role in…
Added 11 hours ago
Learning Development and Production Leader
Intuit
SAN DIEGO, CA · MOUNTAIN VIEW, CA
…operational discipline, you will oversee the deployment of GenAI tools (Claude, LLMs) to maximize efficiency while maintaining Intuit's pedagogical and brand standards. You serve as the…
Added 12 hours ago
Senior Associate, Data Scientist - US Card (Applied GenAI)
Capital One
New York, NY
Assessing GenAI or LLM-Powered application architectures in production, including best practices for Generative AI development and deployments.
Added 12 hours ago
Senior Sales Specialist, GenAI/ML , Enterprise
Amazon
New York, NY
Added 12 hours ago
GenAI Platform Product Manager
Apex Systems, Inc.
NEW YORK, NY
Added 12 hours ago
Software Development Engineer, Platform Engineering and Services (AFT Labor Insights)
Amazon
Bellevue, WA
…AI-powered configuration assistants, automated intake routing, and GenAI-driven operational…
Added 15 hours ago
Sr Manager, Analytics and AI
Panasonic
De Soto, KS
Added 16 hours ago
UO
Assistant Professor in Mathematics Education (Tenure Track)
University of Colorado Denver
Boulder, CO
- $87,500 to $97,500 USD / year
Added 17 hours ago
Manager, IT Audit REQ24487
Biogen, Inc.
Cambridge, MA
…shape the department's emerging technology agenda, including AI/GenAI risk coverage and data analytics automation. This role offers an opportunity for professionals seeking to deepen…
Added 17 hours ago
Senior Manager AI Model Validation
Manulife
Boston, MA
Provide independent challenge and constructive feedback for AI/ML, GenAI, and agentic models by identifying model weaknesses, limitations, assumptions, and risks, and recommending…
Added 17 hours ago
EG
Senior Solution Architect - Databricks, Data & AI
Eliassen Group
Jefferson City, MO
- $100 to $105 USD / hour
+ Experience designing semantic layers and governed enterprise data products, and architecting AI or GenAI solutions operating against governed enterprise data, including Databricks Genie…
Added 17 hours ago
EG
Staff AI & Data Engineer - Databricks
Eliassen Group
Jefferson City, MO
- $80 to $90 USD / hour
…brings strong data engineering expertise with modern AI and GenAI engineering skills and works across pipelines, modeling, data quality, governance, semantic layers, natural-language…

Closed listing

IBM

Contact Center Forward Deployed Engineer – AI

Houston, TX, United States
Austin, TX, United States
Dallas, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5-7+ years of experience in AI/ML, data science, or software engineering, delivering production AI solutions.
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a Forward Deployed Engineer - AI, you will work directly with clients to transform complex business challenges into production-ready AI solutions. Combining software engineering, data science, GenAI, agentic AI, and advanced analytics, you will rapidly prototype, deploy, and scale solutions that deliver measurable business value.

Your primary responsibilities will include:

Solve Client Challenges: Partner with business and technical teams to identify opportunities, define AI use cases, and establish success metrics.
Build and Deploy AI Solutions: Develop end-to-end GenAI, RAG, and agentic AI applications using tools such as LangGraph, CrewAI, and hyperscaler cloud AI platforms (e.g., AWS, Google, Azure).
Engineer Agentic and GenAI Systems: Design and implement LLM-powered agents, tool use and orchestration, prompt and context engineering, and evaluation frameworks using platforms such as LangGraph, CrewAI, Vertex AI, Azure AI Foundry, or Amazon Bedrock. Apply guardrails, observability, and testing to ensure accuracy, safety, and reliability.
Data Engineering and Integrations: Prepare structured and unstructured data and integrate AI solutions with enterprise systems, APIs, and data platforms.
Scale and Operationalize AI: Apply MLOps/LLMOps, testing, monitoring, and responsible AI practices to ensure solutions are reliable, secure, and production-ready.
Drive Business Impact: Present insights, demonstrate outcomes, support client adoption, and turn successful solutions into reusable assets for future engagements.

This job can be performed from anywhere in the US.

Required technical and professional expertise

5-7+ years of experience in AI/ML, data science, or software engineering, delivering production AI solutions.
Strong Python and SQL skills, with hands-on experience building GenAI and agentic AI applications, including LLMs, RAG, and multi-step workflows using tools such as LangChain, LangGraph, or CrewAI.
Hands-on experience building GenAI applications with large language models, including RAG, prompt and context engineering, embeddings and vector databases (e.g., Milvus, Elasticsearch, pgvector, Pinecone), and LLM evaluation.
Experience designing and building agentic AI workflows using frameworks such as LangChain/LangGraph, CrewAI, AutoGen, including tool calling and multi-step orchestration.
Experience with machine learning and data processing using tools such as scikit-learn, PyTorch, Pandas, or Spark.
Experience integrating and deploying AI solutions using APIs (REST/FastAPI), cloud AI platforms (AWS Bedrock, Azure AI, or Google Vertex AI), and tools such as Git, Docker, or Kubernetes.
Experience with at least one major cloud AI platform (AWS Bedrock, Azure AI Foundry, or Google Vertex AI).
Strong client-facing skills, with the ability to translate business challenges into technical solutions and communicate with technical and non-technical audiences.
Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field.

Preferred technical and professional experience

Master’s or PhD in a technical or quantitative field.
Experience with LLM fine-tuning, AI evaluation and governance,
Industry experience in high tech, electronics or manufacturing.
Background in forward deployed engineering, solutions engineering, or client-facing consulting.
Front-end development experience (e.g., React or Streamlit), cloud/AI certifications, or open-source AI contributions.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Skills

Microsoft Azure
Data engineering
Unstructured data
ML
Elasticsearch
LangChain
Machine learning
Process data
Scikit-learn
PyTorch
Apache Spark
AWS
Git
Docker
Kubernetes
Computer science
Front-end development
Regulatory compliance

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