Jobs in the United States

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Senior Production Test Engineer
PrideStaff
San Jose
- $120,000 to $140,000 USD / year
Independently design, develop, and implement test methods, fixtures, and diagnostic programs for new and existing products; determine appropriate test strategies based on product…
Added 1 min ago
Electrical Engineer III
Arcfield
Louisville, CO
The Electrical Engineer III provides technical solutions to complex engineering problems requiring a comprehensive understanding of electrical engineering principles. Working under general…
Added 2 mins ago
Automation Engineer
Corning
Hemlock, MI
Corning’s solar wafer facility in Hemlock, Michigan is seeking an Automation Engineer III to join our team. In this role you will support the day-to-day manufacturing operations by…
Added 2 mins ago
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Senior Software Engineer, Data Platform
Commure
Mountain View, CA · Los Angeles, CA · New York City, NY · San Francisco, CA
- $180,000 to $230,000 USD / year
We're hiring a Senior Software Engineer to own Commure's data warehouse platform end-to-end. You'll design, build, and operate every layer of the stack:
Added 2 mins ago
Senior Software Engineer, Infrastructure, AlloyDB High Availability
Google
Sunnyvale, CA
…information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile;…
Added 2 mins ago
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Senior Cloud Engineer
Pfizer Hellas AE
NY
- $99,200 to $165,400 USD / year
The Senior Cloud Engineer is a technical leader within the Cloud Engineering organization, responsible for designing, building, and evolving secure, scalable, and highly automated cloud…
Added 2 mins ago
Software Engineer-Infrastructure
New Relic
Austin, TX · Chicago, IL · Columbus, OH · Dallas, TX · Detroit, MI · Houston, TX · Las Vegas, NV · Miami, FL · Milwaukee, WI · Orlando, FL · Philadelphia, PA · Phoenix, AZ · Portland, OR · Salt Lake City, UT · St. Louis, MO · TX
Through deep collaboration with Product, Design, and partner platform teams, you will champion initiatives that break down silos and foster a culture of cross-team excellence. Your efforts…
Added 6 mins ago
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Entry-level Electrical Engineer
Salas O'Brien
Portland, ME
- $70,000 to $80,000 USD / year
Job Summary: We are seeking an Entry-level Electrical Engineer to support the design and delivery of electrical systems for building projects. Working alongside experienced engineers and…
Added 6 mins ago
Quality Engineer II (QE II)
TriMed Inc
Valencia, CA
The Quality Engineer II (QE II) plays a critical role in ensuring the quality, safety, and regulatory compliance of medical devices throughout the product lifecycle. This position leads…
Added 7 mins ago
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Technical Lead Manager
Homebound
Remote, United States
- $150,000 to $200,000 USD / year
…regular offsites to get together in person. You'll own entire product areas, make real technical decisions, and work directly with engineering leadership, product, and design to take…
Added 7 mins ago
Battery Electrical Engineer
Motive Companies
New Kensington, PA
Motive Workforce is seeking a Battery Engineer, Electrical to support the design and development of advanced lithium-ion battery systems.
Added 9 mins ago
Senior Mobile Software Engineer
VOLO Health
Jupiter, FL
We are looking for a Senior Mobile Software Engineer to build a cutting-edge health diagnostics platform and a mobile application and implement and maintain mission critical cloud-based…
Added 10 mins ago
Associate HMI Design Engineer
Alpharetta, GA
As an Associate HMI Design Engineer, you will be responsible for designing, developing, modifying, and implementing software programming for generator control switchgear human-machine…
Added 10 mins ago
Senior Autonomy Validation Engineer
Green Valley, AZ
Software Product Testing: Extensive experience in software vehicle product testing; ability to design, plan, and execute testing strategies and tactics to ensure software product quality…
Added 10 mins ago
Design Engineer
Lafayette, IN
The Large Power Systems Division is currently seeking a Design Engineer to join the Turbocharger Application team, located in either Lafayette, IN. In this role, you will provide critical…
Added 10 mins ago
Supplier Quality Engineer
FOLLETT PRODUCTS LLC
Easton, PA
The Supplier Quality Engineer ensures that purchased parts meet Follett's quality, regulatory, and performance requirements. The role qualifies new parts and suppliers for product launches,…
Added 10 mins ago
Battery Electrical Engineer
Motive Companies
New Kensington, PA
Motive Workforce is seeking a Battery Engineer, Electrical to support the design and development of advanced lithium-ion battery systems.
Added 11 mins ago
Engineer I, Test
Black & Decker (U.S.) Inc.
Towson, MD
As a Test Engineer, you’ll be part of our Global Tool and Storage team working as an onsite employee. You’ll get to:
Added 11 mins ago
Principal Engineer, ATE Test Engineering - Customer Engineering Solutions
MSI - (Marvell Semiconductor Inc.) US
Irvine, CA · Santa Clara, CA
Must have effective interpersonal, teamwork, and communication skills · Must have the ability to multi-task in a fast-paced environment
Added 11 mins ago
Electrical Engineer
Houston, TX
Cimarron is looking for a mid-career Electrical Engineer to support Axiom Space’s Station Crew Systems team. This engineer will lead the electrical design and development of a food and…
Added 11 mins ago
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Founding AI Engineer
True Talent Solutions Partners
New York, NY
- $216,000 to $250,000 USD / year
Candidates must be based in New York or able to relocate from their first day.
Added 11 mins ago
Advanced Hardware Engineer
Aerospace
Glendale, AZ
YOU MUST HAVE
Added 12 mins ago
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Senior Software Engineer - Infrastructure Security Platform
ATOMS Careers page
Seattle, WA
- $167,000 to $230,000 USD / year
Work with product and infrastructure teams to make security controls easy to integrate and meet changing security and product needs.
Added 15 mins ago
Intern, AI System Architecture Research Scientist
Samsung Semiconductor
San Jose, CA
Must have at least 1 academic quarter/semester remaining
Added 15 mins ago
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Senior Software Engineer - Infrastructure Security Platform
Atoms
Seattle, WA
- $167,000 to $230,000 USD / year
Work with product and infrastructure teams to make security controls easy to integrate and meet changing security and product needs.

Closed listing

IBM

Confluent - Technical Support Professional

Boston, MA, United States
LOWELL, MA, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Introduction

At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'l have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

As a Technical Support Engineer on the Platform, Security & Cloud (PSC) team, you'll help customers solve their hardest problems with security, networking and infrastructure in Confluent Cloud and Confluent Platform. You'll work directly with customers' engineering, network and security teams to diagnose and resolve issues, including production-impacting incidents. You'll also be the link that brings what you see in the field back to our engineering teams.

What You Will Do

Troubleshoot and resolve customer issues across Confluent Cloud and Confluent Platform, with a focus on security, cloud networking and Kubernetes deployments
Lead live troubleshooting sessions with customer engineering, network and security teams on production-impacting issues
Reproduce problems, analyze logs and configuration, and escalate clearly to engineering when an issue is a product bug or platform limit
Give our engineering teams real-time product feedback from the field, and write knowledge base articles and documentation
Help improve team processes as the team grows, and keep building your knowledge of Apache Kafka and the Confluent ecosystem

Required technical and professional expertise

Required

Excitement about streaming data and becoming an expert in Apache Kafka
A track record of diagnosing, reproducing and resolving technical issues for customers or users, in environments you don't directly own
Comfortable on live calls during production-impacting issues, and able to explain findings clearly to both customers and engineers
Confident on the Linux command line, reading logs and stack traces to find root cause
Two of these three:
Security: TLS/certificates, authentication (SASL, OAuth, mTLS) and authorization (ACLs, RBAC)
Cloud networking: DNS, routing, firewalls and proxies, and private connectivity (PrivateLink, VPC peering) on at least one cloud provider
Infrastructure: running applications on Kubernetes, or deploying with Ansible or Terraform

Preferred technical and professional experience

Experience with SSO and identity providers (Microsoft Entra ID, Okta)
Hands-on experience with Apache Kafka or Confluent Platform, including upgrades or KRaft migrations

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Jobs in the United States