Jobs in the United States

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Added just now
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Translate customer growth projections into real infrastructure plans (compute, storage, networking)
Added 2 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Translate customer growth projections into real infrastructure plans (compute, storage, networking)
Added 2 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Translate customer growth projections into real infrastructure plans (compute, storage, networking)
Added 2 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Translate customer growth projections into real infrastructure plans (compute, storage, networking)
Added 2 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Translate customer growth projections into real infrastructure plans (compute, storage, networking)
Added 4 mins ago
O
Strategic OCI & AI Infrastructure Lead
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Translate customer growth projections into real infrastructure plans (compute, storage, networking)
Added 7 mins ago
VH
Biomedical Engineer
Veterans Health Administration
Chesapeake, VA · Hampton County, VA
- $61,008 to $140,686 USD / year
Serves as a Biomedical Engineer (BME) within a Healthcare Technology Management (HTM) department at a VA facility. Works in support of the medical equipment management program. In addition…
Added 13 mins ago
Senior Networking Engineer, WBB Platform, GGN WANForms
Google
Thornton, CO
As a WAN Building Block (WBB) Platform, Google Global Networking (GGN) WANForms Network Engineer, you will be responsible for defining and qualifying platforms and solutions for scaling…
Added 19 mins ago
Substation Engineer - Protection and Controls
Jacobs
Boston, MA
…in North America and is looking for a Principal Substation Engineer in its Energy & Power Group to tackle the complexities of decarbonization and utility modernization to deliver a cleaner…
Added 19 mins ago
Lead Substation Engineer - Protection and Controls
Jacobs
Boston, MA
…in North America and is looking for a Principal Substation Engineer in its Energy & Power Group to tackle the complexities of decarbonization and utility modernization to deliver a cleaner…
Added 23 mins ago
Specialist, Controls Engineer
Motrex LLC
Kansas City, MO
Stryten Energy is hiring a Specialist, Controls Engineer for our state-of-the-art, cutting-edge, 9-year-old plant in Kansas City, MO. Your impact will be visible across the facility as you…
Added 24 mins ago
O
Senior Engineer - SCADA and Controls Engineering
Oracle
Jefferson City, MO
- $114,600 to $234,600 USD / year
The Senior Engineer, SCADA and Controls Engineering supports the standardization, design, implementation, and integration of data center controls systems across a global portfolio. This…
Added 1 hour ago
Staff Customer Reliability Engineer
Sysdig
Remote, United States
Diagnose difficult problems across cloud infrastructure, Kubernetes, Linux, networking, identity and access management, observability, integrations, and distributed systems.
Added 1 hour ago
Cloud Solution Engineer (Genomics & AI)
Oracle
Jefferson City, MO
The opportunity Oracle is seeking a senior pre-sales engineer with expertise in genomics, software engineering, and applied AI/ML. You will help molecular diagnostics companies, genomics…
Added 1 hour ago
Senior Software Engineer, Discover Feed Recommendations
Google
Mountain View, CA
…retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes…
Added 1 hour ago
Staff Engineer, YouTube Shorts Creation Editor, Android
YouTube
San Bruno, CA
…retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes…
Added 2 hours ago
AT
Network Infrastructure Engineer II
Akamai Technologies, Inc.
Jefferson City, MO
- $83,200 to $149,800 USD / year
As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
Added 2 hours ago
5th Gen CSE DR/EI Process Focal
RTX
United States
We are seeking a Customer Support Engineer to serve as the Engineering Investigation (EI) / Deficiency Report (DR) Process Focal Lead. This role enables consistent, timely, and compliant…
Added 2 hours ago
Specialist, Software Engineer
L3Harris Technologies
Salt Lake City, UT
L3Harris is actively seeking a highly motivated and dynamic individual to join our team as a Software Engineer for the System Software Integration and Test Team. In this role, you will…
Added 2 hours ago
Staff Customer Engineer, Platform and Devices Enterprise Solutions
Google
San Jose, CA · Mountain View, CA · San Francisco, CA
Proficiency in IT infrastructure domains such as networking (including VPNs, wireless, and protocols), identity management (encompassing SSO, SAML, and Active Directory), and security…
Added 2 hours ago
M
Senior Technical Support Engineer
Microsoft
TX · NC · Irving, TX · Charlotte, NC · Irving · Charlotte
- $86,100 to $187,400 USD / year
…delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot, and solve complex customer technical issues. This opportunity will allow you to accelerate…
Added 2 hours ago
Mainframe Systems Engineer - z/OS Programmer
Regions Bank
Birmingham, AL
At Regions, the Mainframe Systems Engineer installs and maintains mainframe operating systems ensuring the stability, performance and security of our mainframe environment while driving…
Added 2 hours ago
CI
Autonomous Systems Validation Engineer (MineStar Command)
Cintal, Inc.
Tucson, AZ
- $90,000 to $104,000 USD / year
Support integration and validation of software, hardware, networking, and machine control systems.
Added 2 hours ago
Lead Substation Engineer - Physical Design (Midwest)
Jacobs
Columbus, OH
…North America and is looking for a Lead Substation Physical Engineer in its Energy & Power Group to tackle the complexities of decarbonization and utility modernization to deliver a cleaner…
Added 2 hours ago
Senior Substation Engineer - Physical Design (Midwest)
Jacobs
Columbus, OH
…North America and is looking for a Senior Substation Physical Engineer in its Energy & Power Group to tackle the complexities of decarbonization and utility modernization to deliver a…

Closed listing

IBM

Confluent - Technical Support Professional

Boston, MA, United States
LOWELL, MA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Introduction

At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'l have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

As a Technical Support Engineer on the Platform, Security & Cloud (PSC) team, you'll help customers solve their hardest problems with security, networking and infrastructure in Confluent Cloud and Confluent Platform. You'll work directly with customers' engineering, network and security teams to diagnose and resolve issues, including production-impacting incidents. You'll also be the link that brings what you see in the field back to our engineering teams.

What You Will Do

Troubleshoot and resolve customer issues across Confluent Cloud and Confluent Platform, with a focus on security, cloud networking and Kubernetes deployments
Lead live troubleshooting sessions with customer engineering, network and security teams on production-impacting issues
Reproduce problems, analyze logs and configuration, and escalate clearly to engineering when an issue is a product bug or platform limit
Give our engineering teams real-time product feedback from the field, and write knowledge base articles and documentation
Help improve team processes as the team grows, and keep building your knowledge of Apache Kafka and the Confluent ecosystem

Required technical and professional expertise

Required

Excitement about streaming data and becoming an expert in Apache Kafka
A track record of diagnosing, reproducing and resolving technical issues for customers or users, in environments you don't directly own
Comfortable on live calls during production-impacting issues, and able to explain findings clearly to both customers and engineers
Confident on the Linux command line, reading logs and stack traces to find root cause
Two of these three:
Security: TLS/certificates, authentication (SASL, OAuth, mTLS) and authorization (ACLs, RBAC)
Cloud networking: DNS, routing, firewalls and proxies, and private connectivity (PrivateLink, VPC peering) on at least one cloud provider
Infrastructure: running applications on Kubernetes, or deploying with Ansible or Terraform

Preferred technical and professional experience

Experience with SSO and identity providers (Microsoft Entra ID, Okta)
Hands-on experience with Apache Kafka or Confluent Platform, including upgrades or KRaft migrations

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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