Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Network Development Engineer II , ALG Software and Network Integration and Test
Amazon
NORTHRIDGE, CA
We're looking for a Network Development Engineer who can design, build, and operate network infrastructure across data center and engineering environments. You'll own architectures that…
Added 3 mins ago
Software Engineer, Product - Ads Products
Meta
Menlo Park, CA
…the org where advertiser value is won or lost.As a Software Engineer, Product in Ads Products, you will lead complex engineering projects that help advertisers plan, create, and manage…
Added 3 mins ago
Software Development Engineer II - Regression Infrastructure, Trainium Manufacturing Infrastucture
Amazon
Cupertino, CA
Machine Learning Accelerators (MLA) is building AI-native racks faster than anyone in the industry, from custom silicon to full rack assembly, and every engineer who joins has room to make…
Added 15 mins ago
OS
Senior Software Engineer
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
We are seeking a Senior Software Engineer to be a primary technical contributor on the Multimode Threat Engagement Simulation Platform. You will own significant portions of the stack…
Added 45 mins ago
Forward Deployed Engineer
True Talent Solutions Partners
Remote, United States
Join a team building AI and automation solutions for enterprise customers. You will work directly with clients to understand complex operational workflows, deploy AI agents into live…
Added 1 hour ago
Staff Data Engineer
DAT
Denver, CO
Platform Evolution: Lead the design and evolution of our modern data platform architecture, ensuring it remains scalable, available, and performant.
Added 1 hour ago
Senior Software Development Engineer, Robotics Perception
Amazon.com Services LLC
Wilmington, MA · North Reading, MA
As a Senior Software Development Engineer on our on-robot software team, you will lead productization across perception, localization and mapping (SLAM), navigation, and spatial memory on…
Added 1 hour ago
C
Founding Applied AI Engineer
Clera
San Francisco, CA
- $180,000 to $230,000 USD / year
- Help hire and lead the AI team as it grows.
Added 1 hour ago
Forward Deployed Engineer
Clera
Remote, United States
Join an early-stage enterprise AI infrastructure company as the technical lead for customer engagements across the UK and Europe. You will connect customer environments with product and…
Added 1 hour ago
Quality & Continuous Improvement Engineer
EnPro Associates LLC
PALMYRA, NY
…be trusted to bring fresh thinking to each of them. Room to lead. Spark change, coach teammates, and help shape a culture where everyone is empowered to make things better. Variety that…
Added 1 hour ago
S
Principal or Staff Product Security Engineer
Skylight
Remote, United States
- $200,000 to $250,000 USD / year
Skylight is a technology startup building the OS of the family. We make Skylight Calendar, the smart calendar loved by millions of families (plus Wired and the Wirecutter). Our latest…
Added 1 hour ago
S
Senior QA Engineer
Skylight
Remote, United States
- $150,000 to $170,000 USD / year
We’re seeking a Senior QA Engineer to lead quality efforts across in-app purchasing and subscription lifecycles, while also contributing to the quality of our broader mobile app experience.…
Added 2 hours ago
G
Senior Electrical Engineer / HVAC
GPAC
Fort Worth, TX
- $130,000 to $200,000 USD / year
We are seeking an experienced Senior Electrical Engineer with strong HVAC and building systems experience to lead the electrical design and engineering of complex commercial, industrial,…
Added 2 hours ago
UO
Senior QA Engineer
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
The Senior QA Engineer (QAE) provides planning, leadership, and supervisory quality assurance expertise to the Safety & Mission Assurance (S&MA) team and flight hardware development…
Added 2 hours ago
Business Development Engineer - Specialized Rigging Equipment
Wolfe House & Building Movers, LLC.
Bernville, PA
…individual who thrives on strategic planning, relationship building, and matching heavy-duty technical solutions to client…
Added 2 hours ago
Senior Development Engineer - Innovation Center
Safety Components
Greenville, SC
The company is looking for Senior Development Engineer to work as part of its Innovation Center in Greenville, SC supporting the Burlington and Safety Component brands.
Added 3 hours ago
Senior Software Engineer
Braven
Remote, United States
…Fellows over the next decade, Braven is hiring a Senior Software Engineer to lead the design and delivery of the platform, tools, and automation that power Braven’s programs. On the Systems…
Added 3 hours ago
Senior Software Engineer
Braven
Remote, United States
…Fellows over the next decade, Braven is hiring a Senior Software Engineer to lead the design and delivery of the platform, tools, and automation that power Braven’s programs. On the Systems…
Added 3 hours ago
SO
Power Plant Chief Engineer / Full-time / Day
State of Minnesota
Minneapolis, MN
- $38.83 to $50.25 USD / hour
- Full-time
The Power Plant Chief Engineer is responsible for the planning, management, and operation of the Veterans Home Minneapolis campus (a 24/7 skilled nursing facility on 53 acres). This…
Added 3 hours ago
Head of GTM (AI Agents)
Bolder Apps
Remote, United States
We're hiring for our partner company, an early-stage startup building an AI coworker: an agent that lives inside a team's everyday tools and actually gets work done. They need a Head of GTM…
Added 3 hours ago
Principal Engineer, Waste Treatment and Reclamation
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
Lead third-party design of waste systems and zero/minimal liquid discharge
Added 3 hours ago
Offensive Security AI Engineer
Micron Technology, Inc.
Boise, ID
The Offensive Security AI Engineer will plan and implement adversary-informed security testing across Micron's technology environment. The role is intentionally broader than AI security:…
Added 3 hours ago
Senior Development Engineer - Innovation Center
Burlington Industries
Greenville, SC
The company is looking for Senior Development Engineer to work as part of its Innovation Center in Greenville, SC supporting the Burlington and Safety Component brands.
Added 3 hours ago
Project Engineer of Foods Operations
Perdue Farms, Inc.
Washington, IN
Drive operational excellence and capital project success across foods operations as a Project Engineer. In this role, you lead capital planning and execution for harvest plants, ensuring…
Added 3 hours ago
O
Civil & Structural Architect, Power Generation
OpenAI
Remote, United States
- $257,000 to $327,000 USD / year
We are seeking a Civil & Structural Architect to lead the CSA scope for on-site power-generation systems serving large AI data center campuses. You will develop and review site, foundation,…

Closed listing

IBM

Confluent - Technical Support Professional

Boston, MA, United States
LOWELL, MA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: Nov 5, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Introduction

At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'l have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

As a Technical Support Engineer on the Platform, Security & Cloud (PSC) team, you'll help customers solve their hardest problems with security, networking and infrastructure in Confluent Cloud and Confluent Platform. You'll work directly with customers' engineering, network and security teams to diagnose and resolve issues, including production-impacting incidents. You'll also be the link that brings what you see in the field back to our engineering teams.

What You Will Do

Troubleshoot and resolve customer issues across Confluent Cloud and Confluent Platform, with a focus on security, cloud networking and Kubernetes deployments
Lead live troubleshooting sessions with customer engineering, network and security teams on production-impacting issues
Reproduce problems, analyze logs and configuration, and escalate clearly to engineering when an issue is a product bug or platform limit
Give our engineering teams real-time product feedback from the field, and write knowledge base articles and documentation
Help improve team processes as the team grows, and keep building your knowledge of Apache Kafka and the Confluent ecosystem

Required technical and professional expertise

Required

Excitement about streaming data and becoming an expert in Apache Kafka
A track record of diagnosing, reproducing and resolving technical issues for customers or users, in environments you don't directly own
Comfortable on live calls during production-impacting issues, and able to explain findings clearly to both customers and engineers
Confident on the Linux command line, reading logs and stack traces to find root cause
Two of these three:
Security: TLS/certificates, authentication (SASL, OAuth, mTLS) and authorization (ACLs, RBAC)
Cloud networking: DNS, routing, firewalls and proxies, and private connectivity (PrivateLink, VPC peering) on at least one cloud provider
Infrastructure: running applications on Kubernetes, or deploying with Ansible or Terraform

Preferred technical and professional experience

Experience with SSO and identity providers (Microsoft Entra ID, Okta)
Hands-on experience with Apache Kafka or Confluent Platform, including upgrades or KRaft migrations

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About employer

Report this job