Jobs in the United States

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Added 1 min ago
Senior Software Engineer
Workato
San Francisco, CA
Added 5 mins ago
G
Structural Project Engineer (Remote: Pacific, Mountain or Central Time Zones)
GPAC
Minneapolis, MN
- $80,000 to $90,000 USD / year
Added 5 mins ago
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Structural Project Engineer (Remote: Pacific, Mountain or Central Time Zones)
GPAC
Chicago, IL
- $80,000 to $90,000 USD / year
Added 5 mins ago
G
Structural Project Engineer (Remote: Pacific, Mountain or Central Time Zones)
GPAC
Nashville, TN
- $80,000 to $90,000 USD / year
Added 5 mins ago
G
Structural Project Engineer (Remote: Pacific, Mountain or Central Time Zones)
GPAC
Texas
- $80,000 to $90,000 USD / year
Added 5 mins ago
G
Structural Project Engineer (Remote: Pacific, Mountain or Central Time Zones)
GPAC
Portland, OR
- $80,000 to $90,000 USD / year
Added 5 mins ago
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Structural Project Engineer (Remote: Pacific, Mountain or Central Time Zones)
GPAC
Phoenix, AZ
- $80,000 to $90,000 USD / year
Added 10 mins ago
Software Developer – Entry Level (Top Secret Clearance Required)
CGI
Fairfax, VA
As an Entry Level Software Developer, you’ll work with cross functional teams to design, build, test, and enhance technology solutions that address client needs. You’ll gain hands‑
Added 20 mins ago
Application Engineer- Mars Veterinary Health
Mars Veterinary Health, Inc
United States
Added 22 mins ago
Transportation Engineer
GPAC
Chicago, IL
Civil Roadway/Transportation Design Engineer with responsible for the planning, design, and development of transportation and roadway infrastructure projects from preliminary concepts…
Added 22 mins ago
Civil Structural Engineer
GPAC
Chicago, IL
We are seeking a Structural Design Engineer to join our
Added 23 mins ago
Civil Structural Engineer
GPAC
Dallas, TX
We are seeking a Structural Design Engineer to join our
Added 23 mins ago
Transportation Engineer
GPAC
Norcross, GA
Civil Roadway/Transportation Design Engineer with responsible for the planning, design, and development of transportation and roadway infrastructure projects from preliminary concepts…
Added 23 mins ago
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Civil Engineer - Land Development/Design
GPAC
Aurora, CO
- $115,000 to $145,000 USD / year
A well-established, reputable, and growing engineering and land planning firm, is looking for a Civil Engineer. We work hard to ensure that our projects are planned, designed & managed to…
Added 27 mins ago
CO
Development Project Manager II
City of San Diego
San Diego, CA
- $55.75 to $67.32 USD / hour
Added 27 mins ago
CO
Contract Specialist
City of San Diego
San Diego, CA
- $49.14 to $59.19 USD / hour
Added 28 mins ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
…outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and…
Added 28 mins ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
…outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and…
Added 28 mins ago
SL
: Slalom Flex (Project Based) - Product Intelligence Lead
Slalom, LLC
Denver, CO
- $90 to $95 USD / hour
Added 34 mins ago
Senior Software Engineer, Discover Feed Recommendations
Google
Mountain View, CA
5 years of experience with software development in one or more programming languages.
Added 34 mins ago
Staff Engineer, YouTube Shorts Creation Editor, Android
YouTube
San Bruno, CA
8 years of experience in software development.
Added 35 mins ago
Maintenance & Test System Engineer
Danfoss
Oragadam, IN
Added 41 mins ago
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Electrical Design Engineer
GPAC
Summerville, SC
- $90,000 to $125,000 USD / year
…seeking an innovative and detail-oriented Electrical Design Engineer to join their engineering team. In this role, you will bridge the gap between concept and production. You will be…
Added 41 mins ago
G
Electrical Design Engineer
GPAC
Sumter, SC
- $90,000 to $125,000 USD / year
…seeking an innovative and detail-oriented Electrical Design Engineer to join their engineering team. In this role, you will bridge the gap between concept and production. You will be…
Added 41 mins ago
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Electrical Design Engineer
GPAC
Goose Creek, SC
- $90,000 to $125,000 USD / year
…seeking an innovative and detail-oriented Electrical Design Engineer to join their engineering team. In this role, you will bridge the gap between concept and production. You will be…

Closed listing

IBM

Confluent - Technical Support Professional

RESEARCH TRIANGLE PARK, NC, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Introduction

At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'l have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

As a Technical Support Engineer on the Platform, Security & Cloud (PSC) team, you'll help customers solve their hardest problems with security, networking and infrastructure in Confluent Cloud and Confluent Platform. You'll work directly with customers' engineering, network and security teams to diagnose and resolve issues, including production-impacting incidents. You'll also be the link that brings what you see in the field back to our engineering teams.

What You Will Do

Troubleshoot and resolve customer issues across Confluent Cloud and Confluent Platform, with a focus on security, cloud networking and Kubernetes deployments
Lead live troubleshooting sessions with customer engineering, network and security teams on production-impacting issues
Reproduce problems, analyze logs and configuration, and escalate clearly to engineering when an issue is a product bug or platform limit
Give our engineering teams real-time product feedback from the field, and write knowledge base articles and documentation
Help improve team processes as the team grows, and keep building your knowledge of Apache Kafka and the Confluent ecosystem

Required technical and professional expertise

Required

Excitement about streaming data and becoming an expert in Apache Kafka
A track record of diagnosing, reproducing and resolving technical issues for customers or users, in environments you don't directly own
Comfortable on live calls during production-impacting issues, and able to explain findings clearly to both customers and engineers
Confident on the Linux command line, reading logs and stack traces to find root cause
Two of these three:
Security: TLS/certificates, authentication (SASL, OAuth, mTLS) and authorization (ACLs, RBAC)
Cloud networking: DNS, routing, firewalls and proxies, and private connectivity (PrivateLink, VPC peering) on at least one cloud provider
Infrastructure: running applications on Kubernetes, or deploying with Ansible or Terraform

Preferred technical and professional experience

Experience with SSO and identity providers (Microsoft Entra ID, Okta)
Hands-on experience with Apache Kafka or Confluent Platform, including upgrades or KRaft migrations

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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