Jobs in the United States

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Added 1 min ago
Network Engineer IV - Headquarters Network
Edward Jones
Saint Louis, MO
We are seeking an experienced Engineer who can provide technical leadership, drive platform modernization efforts, and contribute to the stability, scalability, and automation of our…
Added 3 mins ago
IT Architect
BIG TEX HOLDING INC
Addison, TX
7+ years of software engineering experience, including at least 2 years as an architect or technical lead.
Added 27 mins ago
SkillBridge - Network / Principal Network Communications Engineer
Northrop Grumman
Ellsworth AFB, SD
Northrop Grumman Aeronautics Systems has opening for an Network and Principal Network Communications Engineer to join our team of qualified, diverse individuals within our Ground Systems…
Added 28 mins ago
EG
Cloud Engineer
Eliassen Group
Pierre, SD
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 31 mins ago
Senior Full Stack Developer, Agentic Engineering
FullBloom
Statewide, PA
This role is hired to build agent-first. The Senior Full-Stack Developer, Agentic Engineer is a founding member of a small, new engineering squad building the next generation of…
Added 1 hour ago
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Civil Design Engineer
GPAC
Indianapolis, IN
- $110,000 to $120,000 USD / year
A well-established and growing engineering firm is looking to add a Senior Civil Engineer to its expanding team. This firm is committed to delivering high-quality engineering solutions,…
Added 1 hour ago
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Civil Engineer - Land Development/Design
GPAC
Colorado Springs, CO
- $95,000 to $135,000 USD / year
Are you an experienced Civil Engineer looking to take the next step in your career? A growing engineering team is seeking a Civil Engineer specializing in Site Development to contribute to…
Added 1 hour ago
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Civil Engineer, P.E. Site Development
GPAC
Indianapolis, IN
- $85,000 to $100,000 USD / year
Are you an experienced Civil Engineer looking to take the next step in your career? A growing engineering team is seeking a Civil Engineer specializing in Site Development to contribute to…
Added 1 hour ago
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Civil Engineer, Project Manager
GPAC
Denver, CO
- $105,000 to $120,000 USD / year
Are you an experienced Civil Engineer with a background in site development and a passion for leading projects from concept to completion? A growing engineering team is seeking a Civil…
Added 1 hour ago
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Civil Project Manager - Site Development
GPAC
Green Bay, WI
- $100,000 to $115,000 USD / year
Are you an experienced Civil Engineer with a background in site development and a passion for leading projects from concept to completion? A growing engineering team is seeking a Civil…
Added 1 hour ago
Transportation Licensed Engineer
GPAC
Fort Lauderdale, FL
Provide support and project lead for planning, design, and reporting on various transportation projects
Added 1 hour ago
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Transportation Engineer, P.E.
GPAC
Minneapolis, MN
- $115,000 to $145,000 USD / year
A growing engineering team is seeking a Transportation Engineer, P.E. to support the planning, design, and delivery of transportation infrastructure projects throughout the Minneapolis area.
Added 1 hour ago
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Water - Waste Water Engineer, P.E.
GPAC
Minneapolis, MN
- $105,000 to $135,000 USD / year
Lead and support the planning, design, and implementation of water and wastewater infrastructure projects.
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Augusta, ME
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Helena, MT
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Baton Rouge, LA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Des Moines, IA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
AI Engineer ||
Mastercard
O'Fallon, MO
The AI Engineer is responsible for designing and delivering AI-powered solutions that improve engineering productivity and business workflows. This role requires a strong foundation in…
Added 1 hour ago
Principal Engineer - Secure Network Services
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking a Principal Engineer to lead the strategy, architecture and delivery of secure network solutions in Wells Fargo data centers and Secure Network Interconnect sites.…
Added 1 hour ago
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Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
At American Express, we empower future technologists to learn, innovate, and make an impact from day one. As an AI Engineer Intern in Enterprise Technology Services, you’ll join a 10-week…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Phoenix, AZ
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 2 hours ago
Scientist, Systems Engineering (Chief Systems Engineer): Sign-on bonus ($50k max) 1
L3Harris Technologies
Fort Wayne, IN
The Chief Systems Engineer will lead concept of operation development and requirements analysis, decomposition, and generation at various levels of the system.
Added 2 hours ago
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Civil Engineer
GPAC
Charleston, SC
- $85,000 to $95,000 USD / year
A well-established and growing engineering firm is looking to add a Senior Civil Engineer to its expanding team. This firm is committed to delivering high-quality engineering solutions,…
Added 2 hours ago
Customer Success Manager, AI Products - MCP Manager
Usercentrics
NY · New York, NY
You will work hand in hand with our Account Executives and Sales Engineer, and closely with our product, engineering, design, and marketing teams, inside a small, fast-moving group that…
Added 2 hours ago
Software Control Engineer - IS (EE26131)
TMEIC Corporation Americas
Roanoke, VA
Develop and test PC/PLC software control solutions for industrial systems applications that meet client specifications and fulfill project requirements

Closed listing

IBM

Confluent - Technical Support Professional

RESEARCH TRIANGLE PARK, NC, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Introduction

At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'l have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

As a Technical Support Engineer on the Platform, Security & Cloud (PSC) team, you'll help customers solve their hardest problems with security, networking and infrastructure in Confluent Cloud and Confluent Platform. You'll work directly with customers' engineering, network and security teams to diagnose and resolve issues, including production-impacting incidents. You'll also be the link that brings what you see in the field back to our engineering teams.

What You Will Do

Troubleshoot and resolve customer issues across Confluent Cloud and Confluent Platform, with a focus on security, cloud networking and Kubernetes deployments
Lead live troubleshooting sessions with customer engineering, network and security teams on production-impacting issues
Reproduce problems, analyze logs and configuration, and escalate clearly to engineering when an issue is a product bug or platform limit
Give our engineering teams real-time product feedback from the field, and write knowledge base articles and documentation
Help improve team processes as the team grows, and keep building your knowledge of Apache Kafka and the Confluent ecosystem

Required technical and professional expertise

Required

Excitement about streaming data and becoming an expert in Apache Kafka
A track record of diagnosing, reproducing and resolving technical issues for customers or users, in environments you don't directly own
Comfortable on live calls during production-impacting issues, and able to explain findings clearly to both customers and engineers
Confident on the Linux command line, reading logs and stack traces to find root cause
Two of these three:
Security: TLS/certificates, authentication (SASL, OAuth, mTLS) and authorization (ACLs, RBAC)
Cloud networking: DNS, routing, firewalls and proxies, and private connectivity (PrivateLink, VPC peering) on at least one cloud provider
Infrastructure: running applications on Kubernetes, or deploying with Ansible or Terraform

Preferred technical and professional experience

Experience with SSO and identity providers (Microsoft Entra ID, Okta)
Hands-on experience with Apache Kafka or Confluent Platform, including upgrades or KRaft migrations

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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