Jobs in the United States

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Added 1 min ago
G
Senior Mechanical Engineer, PE
GPAC
Houston, TX
- $135,000 to $155,000 USD / year
An established MEP consulting engineering firm in Houston is adding a Senior Mechanical Engineer to its building systems team. You'll lead HVAC and plumbing design on data center,…
Added 1 min ago
G
Senior Mechanical Engineer, PE
GPAC
Frisco, TX
- $135,000 to $155,000 USD / year
An established MEP consulting engineering firm in Frisco is adding a Senior Mechanical Engineer to its building systems team. You'll lead HVAC and plumbing design on data center,…
Added 1 min ago
G
Senior Mechanical Engineer, PE
GPAC
Fort Worth, TX
- $135,000 to $155,000 USD / year
An established MEP consulting engineering firm in Fort Worth is adding a Senior Mechanical Engineer to its building systems team. You'll lead HVAC and plumbing design on data center,…
Added 1 min ago
G
Senior Mechanical Engineer, PE
GPAC
Columbus, OH
- $135,000 to $155,000 USD / year
An established MEP consulting engineering firm in Columbus is adding a Senior Mechanical Engineer to its building systems team. You'll lead HVAC and plumbing design on data center,…
Added 1 min ago
G
Senior Electrical Engineer
GPAC
Columbus, OH
- $125,000 to $160,000 USD / year
- Lead lighting, power, and fire alarm design for complex building projects
Added 1 min ago
G
Senior Mechanical Engineer, PE
GPAC
Cleveland, OH
- $129,000 to $150,000 USD / year
An established MEP consulting engineering firm in Cleveland, OH is adding a Senior Mechanical Engineer to its building systems team. You'll lead HVAC and plumbing design on healthcare,…
Added 1 min ago
G
Senior Electrical Engineer
GPAC
Cleveland, OH
- $130,000 to $145,000 USD / year
An established MEP consulting engineering firm in Cleveland, OH is hiring a Senior Electrical Engineer for complex building projects.
Added 1 min ago
G
Senior Electrical Engineer / Electrical Department Manager
GPAC
Cleveland, OH
- $135,000 to $160,000 USD / year
An established MEP consulting engineering firm in Cleveland, OH is hiring a Senior Electrical Engineer to lead its electrical department.
Added 1 min ago
G
Senior Mechanical Engineer
GPAC
Raleigh, NC
- $130,000 to $150,000 USD / year
An established engineering firm in Raleigh, NC is hiring a Senior Mechanical Engineer for building MEP design.
Added 2 mins ago
G
Senior Structural Engineer / Project Manager
GPAC
Chicago, IL
- $130,000 to $165,000 USD / year
A well-established structural engineering firm in the Naperville area is hiring a Senior Engineer / Project Manager. An upcoming retirement makes this a priority hire. The firm has been in…
Added 2 mins ago
G
Senior Mechanical Engineer, PE
GPAC
San Antonio, TX
- $135,000 to $155,000 USD / year
An established MEP consulting engineering firm in San Antonio is adding a Senior Mechanical Engineer to its building systems team. You'll lead HVAC and plumbing design on data center,…
Added 2 mins ago
G
Senior Mechanical Engineer, PE
GPAC
Plano, TX
- $135,000 to $155,000 USD / year
An established MEP consulting engineering firm in Plano is adding a Senior Mechanical Engineer to its building systems team. You'll lead HVAC and plumbing design on data center,…
Added 2 mins ago
G
Senior Mechanical Engineer, PE
GPAC
Dallas, TX
- $135,000 to $155,000 USD / year
An established MEP consulting engineering firm in Dallas is adding a Senior Mechanical Engineer to its building systems team. You'll lead HVAC and plumbing design on data center,…
Added 2 mins ago
G
Senior Mechanical Engineer, PE
GPAC
Austin, TX
- $135,000 to $155,000 USD / year
An established MEP consulting engineering firm in Austin is adding a Senior Mechanical Engineer to its building systems team. You'll lead HVAC and plumbing design on data center,…
Added 2 mins ago
G
Senior Electrical Engineer / Electrical Department Manager
GPAC
Cincinnati, OH
- $135,000 to $160,000 USD / year
An established MEP consulting engineering firm in Cincinnati, OH is hiring a Senior Electrical Engineer to lead its electrical department.
Added 2 mins ago
G
Senior Electrical Engineer
GPAC
Cincinnati, OH
- $130,000 to $145,000 USD / year
An established MEP consulting engineering firm in Cincinnati, OH is hiring a Senior Electrical Engineer for complex building projects.
Added 2 mins ago
G
Senior Mechanical Engineer, PE
GPAC
Cincinnati, OH
- $129,000 to $150,000 USD / year
An established MEP consulting engineering firm in Cincinnati, OH is adding a Senior Mechanical Engineer to its building systems team. You'll lead HVAC and plumbing design on healthcare,…
Added 2 mins ago
G
Staff Structural Engineer
GPAC
Chicago, IL
- $90,000 to $125,000 USD / year
A well-established structural engineering firm in the Naperville area is hiring a Staff Engineer. You'll work on concrete, steel, masonry, and wood buildings across the commercial,…
Added 2 mins ago
Senior Electrical Engineer (Generation)
WSP
Meridian, ID · Seattle, WA · Houston, TX · Mount Laurel, NJ · Oradell, NJ · Atlanta, GA · Overland Park, KS · Tulsa, OK · Phoenix, AZ · Boise, ID · Hailey, ID
WSP is currently initiating a search for a Senior Electrical Engineer (Generation) to join our Power & Energy team. This is a nationwide search and any WSP office will be considered, with…
Added 3 mins ago
CO
CIP PROJECT MANAGER
City of Santa Monica
Santa Monica, CA
- $62.61 to $77.29 USD / hour
Building consensus among various stakeholders.
Added 3 mins ago
Quality Engineer
HSM Careers
Hickory, NC
…healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch…
Added 3 mins ago
Full Stack Engineer
Pogo Technologies, Inc.
Remote, United States
- You’re comfortable learning new tools and building things from scratch
Added 5 mins ago
Administration Director, Facilities Management
Coke Florida
Tampa, FL
Develop long-term capital improvement plans, building infrastructure strategies, and facility investment recommendations.
Added 5 mins ago
SS
Cyber Architect and Integration Lead (SDIN)
Stellar Solutions
Colorado Springs, CO
- $31,533 USD / year
Added 6 mins ago
JL
M&E Operating Engineer
Jones Lang LaSalle
Broomfield, CO
- $92,000 to $96,000 USD / year
…machinery and controls located in the interior and exterior of building. Monitors operations and conducts a routine and on-going operations of the Data Center infrastructure. Performs…

Closed listing

IBM

Confluent - Technical Support Professional

RESEARCH TRIANGLE PARK, NC, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Introduction

At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'l have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

As a Technical Support Engineer on the Platform, Security & Cloud (PSC) team, you'll help customers solve their hardest problems with security, networking and infrastructure in Confluent Cloud and Confluent Platform. You'll work directly with customers' engineering, network and security teams to diagnose and resolve issues, including production-impacting incidents. You'll also be the link that brings what you see in the field back to our engineering teams.

What You Will Do

Troubleshoot and resolve customer issues across Confluent Cloud and Confluent Platform, with a focus on security, cloud networking and Kubernetes deployments
Lead live troubleshooting sessions with customer engineering, network and security teams on production-impacting issues
Reproduce problems, analyze logs and configuration, and escalate clearly to engineering when an issue is a product bug or platform limit
Give our engineering teams real-time product feedback from the field, and write knowledge base articles and documentation
Help improve team processes as the team grows, and keep building your knowledge of Apache Kafka and the Confluent ecosystem

Required technical and professional expertise

Required

Excitement about streaming data and becoming an expert in Apache Kafka
A track record of diagnosing, reproducing and resolving technical issues for customers or users, in environments you don't directly own
Comfortable on live calls during production-impacting issues, and able to explain findings clearly to both customers and engineers
Confident on the Linux command line, reading logs and stack traces to find root cause
Two of these three:
Security: TLS/certificates, authentication (SASL, OAuth, mTLS) and authorization (ACLs, RBAC)
Cloud networking: DNS, routing, firewalls and proxies, and private connectivity (PrivateLink, VPC peering) on at least one cloud provider
Infrastructure: running applications on Kubernetes, or deploying with Ansible or Terraform

Preferred technical and professional experience

Experience with SSO and identity providers (Microsoft Entra ID, Okta)
Hands-on experience with Apache Kafka or Confluent Platform, including upgrades or KRaft migrations

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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