Jobs in the United States

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Water Resources Lead
RK&K
Baltimore, MD
- $70 to $85 USD / hour
Serve as a senior technical resource and subject matter expert for civil engineering plans and design reviews utilizing AutoDesk Civil3D, MicroStation, InRoads, and GIS while applying…
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Drafter
Amro Fabricating Corporation
Mukilteo, WA
Develops computer-aided design (CAD) models and technical illustrations to support engineering, proposal, and presentation activities.
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Development Engineer II
Amro Fabricating Corporation
Mukilteo, WA
In this role, you will support the development, testing, and deployment of advanced mechanical systems for aerospace and defense programs. You will assist with concept development,…
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Building Engineer I
Lincoln Property Company
Chicago, IL
Participate in on-call rotations and respond to emergencies; handle urgent tenant service requests and support recovery efforts during severe weather and system outages.
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Software Verification & Test Engineer
Crown Innovations, Inc.
Remote, United States
- $100,000 to $150,000 USD / year
This position will support functional, system, performance, and hardware/software integration testing for safety critical avionics applications. The selected engineer will develop and…
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Project Accountant
Barry-Wehmiller
Concord, NH
BW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our clients realize their most critical goals…
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Cost Analyst
AQUATECH INTERNATIONAL LLC
Canonsburg, PA
Support project managers with forecasting estimates at completion (EAC), estimates to complete (ETC), and cash flow projections.
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Specialist, Field Engineering
L3Harris Technologies
Cape Canaveral, FL
…and sustainment of systems. This position will also provide technical support for new and ongoing projects supported by the Integrated Technical Services at the Cape Canaveral Space Force…
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Manager, Program Scheduler
L3Harris Technologies
Salt Lake City, UT · Melbourne, FL
…maintenance of complex resource loaded program schedules to support Critical Path analysis and the Earned Value Management System as well as supporting Program Management required analysis…
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Senior Associate, Systems Engineer (Palm Bay, FL)
L3Harris Technologies
Palm Bay, FL
This position will be responsible for providing Systems Engineering support & leadership for space based and associated subsystems across multiple responsive space programs in the Space &…
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Lead, Software Engineer (DevOps Engineer)
L3Harris Technologies
Colorado Springs, CO
…mission‑critical backend and deployment capabilities that directly support the U.S. Space Force. In this role, you’ll combine modern backend development with hands-on DevOps…
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Lead, Systems Engineer-Lead, Systems Engineer - Requirements & Integration
L3Harris Technologies
Nashville, TN
ForceX is seeking an engineer to deliver mission-focused technical solutions from concept through deployment and sustainment. The role partners across disciplines to translate requirements…
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Specialist, Facilities Engineering Project Manager
L3Harris Technologies
Palm Bay, FL
Contribute technical input to engineering and architectural design development within the scope of professional qualifications and authorization.
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Senior Specialist, Structural Engineer
L3Harris Technologies
West Palm Beach, FL · Canoga Park, CA
…Canoga Park, CA or West Palm Beach, FL. In this role, you will support the RS-25 rocket engine program and perform RS-25 component structural analysis in support of flight, test and…
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Associate, Mechanical Engineering - Sustainment
L3Harris Technologies
Greenville, TX
Communicate engineering rationale clearly to technical and non-technical audiences through written and verbal means
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Specialist, Systems Engineering
L3Harris Technologies
Greenville, TX
This role combines software and systems engineering experience to deliver reliable, mission-critical capabilities while ensuring high levels of availability, performance, and security. You…
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Associate, Mechanical Engineering - Sustainment
L3Harris Technologies
Greenville, TX
Communicate engineering rationale clearly to technical and non-technical audiences through written and verbal means
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Director, Information Security & Cyber Risk Management
Hollister Incorporated
Libertyville, IL
- $180,000 to $240,000 USD / year
…This role also acts as a core team member of the Hollister Technical Review Board and the overall Global IT Leadership…
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Deputy Program Manager, Air Defense - Middle East
Anduril Industries
Irvine, CA
You will work alongside our engineering, product, operations, and other support teams across Anduril, as well as our customer community in-country to ensure successful deployment &…
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UI/UX Designer
GSV UPS General Services
United States
…delivery, translating business requirements, user needs, and technical constraints into user journeys, interaction models, prototypes, and production-ready…
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Senior Salesforce Architect
Avetta, LLC
Remote, United States
- $170,000 to $200,000 USD / year
…architect translates complex business requirements into clear technical designs covering application behavior, data flows, integrations, automation patterns, security, and operational…
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Senior Software Engineer
PDW
Huntsville, AL
…and public safety missions. We are building a new center of engineering excellence to design our new category of tactical robotic systems and the industrial capacity to deliver them,…
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Associate Electrical Designer
USICO Industrial Connections & Solutions LLC
NC
Utilize engineering tools to create connection diagrams and assign terminal points for wire in engineered to order projects
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Associate Electrical Designer
USICO Industrial Connections & Solutions LLC
NC
Utilize engineering tools to create connection diagrams and assign terminal points for wire in engineered to order projects
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Technical Sales Support
USBEC ABB Motors and Mechanical Inc.
Fort Smith, AR
Serve as the primary point of contact for customers, sales offices, engineering teams, and manufacturing sites, resolving order inquiries, technical product questions, and system-related…

Closed listing

IBM

Confluent - Technical Support Professional

ROCHESTER, MN, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Introduction

At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'l have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

As a Technical Support Engineer on the Platform, Security & Cloud (PSC) team, you'll help customers solve their hardest problems with security, networking and infrastructure in Confluent Cloud and Confluent Platform. You'll work directly with customers' engineering, network and security teams to diagnose and resolve issues, including production-impacting incidents. You'll also be the link that brings what you see in the field back to our engineering teams.

What You Will Do

Troubleshoot and resolve customer issues across Confluent Cloud and Confluent Platform, with a focus on security, cloud networking and Kubernetes deployments
Lead live troubleshooting sessions with customer engineering, network and security teams on production-impacting issues
Reproduce problems, analyze logs and configuration, and escalate clearly to engineering when an issue is a product bug or platform limit
Give our engineering teams real-time product feedback from the field, and write knowledge base articles and documentation
Help improve team processes as the team grows, and keep building your knowledge of Apache Kafka and the Confluent ecosystem

Required technical and professional expertise

Required

Excitement about streaming data and becoming an expert in Apache Kafka
A track record of diagnosing, reproducing and resolving technical issues for customers or users, in environments you don't directly own
Comfortable on live calls during production-impacting issues, and able to explain findings clearly to both customers and engineers
Confident on the Linux command line, reading logs and stack traces to find root cause
Two of these three:
Security: TLS/certificates, authentication (SASL, OAuth, mTLS) and authorization (ACLs, RBAC)
Cloud networking: DNS, routing, firewalls and proxies, and private connectivity (PrivateLink, VPC peering) on at least one cloud provider
Infrastructure: running applications on Kubernetes, or deploying with Ansible or Terraform

Preferred technical and professional experience

Experience with SSO and identity providers (Microsoft Entra ID, Okta)
Hands-on experience with Apache Kafka or Confluent Platform, including upgrades or KRaft migrations

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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