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Added 1 min ago
Metals Deposition Engineer
Trinzic
Beavercreek Township, OH
KBR is seeking a highly motivated, hands-on Metals Deposition Engineer (0–2 years of experience) to join our team supporting mission-critical research initiatives within the Air Force…
Added 1 min ago
Senior Reverse Engineer
Nightwing
Wright Patterson AFB, OH
…challenging, meaningful work that is vital to our national security, apply…
Added 1 min ago
Principal Reverse Engineer
Nightwing
Wright Patterson AFB, OH
…challenging, meaningful work that is vital to our national security, apply…
Added 1 min ago
Mechanical Design Engineer – Next Generation Products
GE Aerospace
Evendale, OH
…support of future military engine products. The NGP Design Engineer owns the design, development, and qualification of advanced military products, specifically hot structural components.…
Added 1 min ago
Full-stack Software Engineer
Altamira Technology Corporation
Fairborn, OH
Altamira Technologies has a long and successful history providing innovative solutions throughout the U.S. National Security community. Headquartered in McLean, Virginia, Altamira serves…
Added 1 min ago
Principal/Sr Principal Software Engineer Guidance Navigation Control (GNC)
Northrop Grumman
Beavercreek, OH
Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. Our Engineering and Sciences (E&S) organization pushes the boundaries of…
Added 1 min ago
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Forward Deployment Agentic Engineer
Guidehouse
BEAVERCREEK, OH
- $70,000 to $116,000 USD / year
…including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational…
Added 1 min ago
EC
Supplier Development Engineer - Breakers
Eaton Corporation
Beachwood, OH
- $113,000 to $165,000 USD / year
Eaton’s Corporate Sector division is currently seeking a Supplier Development Engineer - Breakers. This will be a hybrid remote/in-office position that can be located at one of the…
Added 1 min ago
EC
Supplier Development Engineer - Casting & Forging
Eaton Corporation
Beachwood, OH
- $113,000 to $165,000 USD / year
Eaton’s Corporate Sector division is currently seeking a Supplier Development Engineer - Casting & Forging. This will be a hybrid remote/in-office position that can be located at one of the…
Added 1 min ago
Senior Data Engineer
Marathon Petroleum Corporation
Findlay, OH
As a Senior Data Engineer, you will design, develop, and optimize scalable data pipelines and cloud-based data solutions using modern data architecture, Azure data services, including Data…
Added 1 min ago
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Technology Operations Engineer – OpenText B2B Integrations
Cognizant
New Albany, OH
- $79,000 to $92,500 USD / year
…at the heart of everything we do. As a Technology Operations Engineer – OpenText B2B Integrations , you will play a critical role in ensuring the stability, security, and performance of…
Added 1 min ago
QA Automation Engineer
Vontier
Akron, OH
The Quality Assurance Automation Engineer I is a key contributor to ensuring overall hardware and software quality through proven test automation practices. The role includes working…
Added 1 min ago
C++ Software Engineer, Junior
BOOZ ALLEN HAMILTON INC
Dayton, OH
Job Number: R0240412 C++ Software Engineer, Junior The Opportunity: Develop solution architecture ( SA ) and resolve complex issues in a variety of projects through the implementation of…
Added 1 min ago
Cybersecurity Engineer (Evergreen)
ODYSSEY SYSTEMS CONSULTING GROUP
Dayton, OH
Added 1 min ago
C++ Software Engineer, Junior
BOOZ ALLEN HAMILTON INC
Dayton, OH
Job Number: R0241788 C++ Software Engineer, Junior The Opportunity: Develop solution architecture ( SA ) and resolve complex issues in a variety of projects through the implementation of…
Added 2 mins ago
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Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Evendale, OH · Cincinnati, OH · E Cleveland, OH · West Chester, OH
- $131,000 to $174,000 USD / year
Partner with cybersecurity and compliance teams to meet security, export control, and regulatory requirements (e.g., CMMC / NIST SP 800-171).
Added 2 mins ago
AT
Machine Learning Senior Software Engineer
Akamai Technologies, Inc.
Columbus, OH
- $121,400 to $218,600 USD / year
…team owns the end-to-end model lifecyclefrom validation and security scanning through quantization, optimization, and monitoring. We ensure every model meets rigorous standards for quality,…
Added 2 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Columbus, OH
Data Engineer, Analytics (Technical Leadership) Responsibilities:
Added 2 mins ago
DevOps Engineer III
Deloitte
Cleveland, OH · Columbus, OH · Cincinnati, OH
Monitoring application and platform performance, identifying issues, and implementing improvements to reliability, scalability, security, and release quality
Added 2 mins ago
Cloud Engineer
Maximus
Columbus, OH
Maximus is seeking a Cloud Engineer to support a defense client remotely.
Added 2 mins ago
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.NET Full stack Engineer with C#
Cognizant
Columbus, OH
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 2 mins ago
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.NET Full stack Engineer with C#
Cognizant
Columbus, OH
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 2 mins ago
AT
Senior Software Engineer
Akamai Technologies, Inc.
Columbus, OH
- $121,400 to $218,600 USD / year
The Security Technology Group develops products that protect our customers from online threats. These threats include phishing, ransomware, bot-attacks and all types of malware, to shield…
Added 2 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Columbus, OH
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 2 mins ago
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Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Columbus, OH
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…

Closed listing

IBM

Confluent - Technical Support Professional

Chicago, IL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Introduction

At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'l have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

As a Technical Support Engineer on the Platform, Security & Cloud (PSC) team, you'll help customers solve their hardest problems with security, networking and infrastructure in Confluent Cloud and Confluent Platform. You'll work directly with customers' engineering, network and security teams to diagnose and resolve issues, including production-impacting incidents. You'll also be the link that brings what you see in the field back to our engineering teams.

What You Will Do

Troubleshoot and resolve customer issues across Confluent Cloud and Confluent Platform, with a focus on security, cloud networking and Kubernetes deployments
Lead live troubleshooting sessions with customer engineering, network and security teams on production-impacting issues
Reproduce problems, analyze logs and configuration, and escalate clearly to engineering when an issue is a product bug or platform limit
Give our engineering teams real-time product feedback from the field, and write knowledge base articles and documentation
Help improve team processes as the team grows, and keep building your knowledge of Apache Kafka and the Confluent ecosystem

Required technical and professional expertise

Required

Excitement about streaming data and becoming an expert in Apache Kafka
A track record of diagnosing, reproducing and resolving technical issues for customers or users, in environments you don't directly own
Comfortable on live calls during production-impacting issues, and able to explain findings clearly to both customers and engineers
Confident on the Linux command line, reading logs and stack traces to find root cause
Two of these three:
Security: TLS/certificates, authentication (SASL, OAuth, mTLS) and authorization (ACLs, RBAC)
Cloud networking: DNS, routing, firewalls and proxies, and private connectivity (PrivateLink, VPC peering) on at least one cloud provider
Infrastructure: running applications on Kubernetes, or deploying with Ansible or Terraform

Preferred technical and professional experience

Experience with SSO and identity providers (Microsoft Entra ID, Okta)
Hands-on experience with Apache Kafka or Confluent Platform, including upgrades or KRaft migrations

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Skills

Technical support
Troubleshoot
Kubernetes
Troubleshooting
Documentation
Apache Kafka
Linux
ACLS
DNS
Ansible
IBM Terraform
Regulatory compliance

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