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Added 17 mins ago
Sr. Accountant
SC Student Loan
Columbia, SC
Participate in ongoing development/establishment and compliance of accounting policies and procedures and internal controls.
Added 23 mins ago
J
Sr. Deal Desk Manager
Jobgether
Remote, United States
- $130,000 to $150,000 USD / year
As Sr. Deal Desk Manager, you will lead the development and execution of commercial operations processes that support complex B2B technology and SaaS transactions. You will serve as a…
Added 23 mins ago
Process and Workflow Applications Developer
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Remote, United States
…maintain business-critical applications supporting public-sector operations. You will contribute to process and workflow solutions used for purchasing, contract management, HR tracking, and…
Added 29 mins ago
Executive Operations Coordinator
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Success in this role will lead to opportunities for advancement into Operations Manager, Chief of Staff, Director of Operations, and beyond.
Added 53 mins ago
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Manager International Compensation
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Bolingbrook, IL
- $106,000 to $140,000 USD / year
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Added 58 mins ago
Senior Recruiting Manager - Oregon
Mindful Support Services
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The Senior Recruiting Manager leads Mindful Therapy Group's provider recruitment function across multiple markets and is accountable for translating company growth priorities, provider…
Added 59 mins ago
Fleet Operations Manager, Data Center Infrastructure
Meta
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Meta is seeking a forward-thinking, experienced individual to join the Data Center Fleet Operations team. The Fleet Operations Manager is accountable for managing and leading a…
Added 1 hour ago
Consulting Network Reliability Engineer
HCA Healthcare
Nashville, TN
…applications across the enterprise with a primary focus on the development and ongoing improvement of the Network Operations Center. you’ll have the skills and decision-making capabilities…
Added 1 hour ago
Customer Operations Lead
IAR Systems
Plano, TX
IAR is part of Qt Group, operating as an independent business focused on embedded software development. We provide software development tools that help engineers develop, debug, test, and…
Added 1 hour ago
Customer Operations Lead
The Qt Company
Plano, TX
IAR is part of Qt Group, operating as an independent business focused on embedded software development. We provide software development tools that help engineers develop, debug, test, and…
Added 1 hour ago
SQA Testing Manager - Remote/Nationwide
Signature Performance, Inc.
Seattle, WA
…SQA Testing to the organization. In the role of SQA Testing Manager, you will be responsible for ensuring the SQA team members operate effectively and to their optimal ability while…
Added 1 hour ago
Senior Manager - Commodity Markets, Trading & ETRM Transformation
Accenture
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Accenture is seeking a Senior Manager to join our Commodity Markets & Trading practice. You will help commodity-intensive organizations modernize commercial operations, transform trading…
Added 1 hour ago
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Health IT Strategy - Epic and EHR Modernization Manager
Accenture
Saint Louis, MO
- $94,400 to $293,800 USD / year
Accenture is a global leader in professional services, helping organizations worldwide transform their operations, enhance their growth, and deliver sustainable outcomes across industries.…
Added 1 hour ago
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Health IT Strategy - Epic and EHR Modernization Senior Manager
Accenture
Saint Louis, MO
- $132,500 to $338,300 USD / year
Accenture is a global leader in professional services, helping organizations worldwide transform their operations, enhance their growth, and deliver sustainable outcomes across industries.…
Added 1 hour ago
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Manager, Business Intelligence & Revenue Analytics
InfoTrack US
Remote, United States
- $120,000 to $160,000 USD / year
…to drive decisions across Product, Sales, Marketing, Revenue Operations, and Executive Leadership. In partnership with business stakeholders, the Manager develops reporting frameworks,…
Added 1 hour ago
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Senior Manager, Pricing
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Mendota Heights, MN
- $140,000 to $155,000 USD / year
The Senior Manager, Pricing is responsible for the strategy, governance, and execution of the enterprise pricing operating model. This role serves as the center of excellence for pricing…
Added 1 hour ago
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Greenhouse/ Nursery Worker (45-2092.00)
Wagner Greenhouses Inc
Minneapolis, MN
- $15.63 USD / hour
…fertilizers, herbicides, pesticides and fungicides. Monitors crop development and the removal of substandard plants to maintain quality…
Added 1 hour ago
Lease Accounting Sr. Manager
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Santa Clara, CA
…Technical Accounting, Tax, Legal, Procurement, Treasury, Corporate Development, and other key stakeholders. You will play a critical role in translating complex contractual arrangements and…
Added 2 hours ago
Consultant, Workforce Management Analytics
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…leadership within the WFM organization, developing forecasting, automation, and optimization solutions that support business units' growth and transformation. This role integrates multiple…
Added 2 hours ago
Microsoft Intune and Enterprise Mobility SME
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Remote, United States
Design and manage Microsoft Intune/Endpoint Manager tenant configuration, enrollment, compliance policies, and application deployment.
Added 2 hours ago
Identity Management / Directory Services (IDMS) Subject Matter Expert (SME)
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…supporting the identity architecture required for large-scale field operations, including integration between Government Agency identity services, Microsoft Entra ID / Intune, Government…
Added 2 hours ago
Senior Identity Engineer
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Remote, United States
Support Identity Manager upgrades and configuration changes across development, testing, and production environments.
Added 2 hours ago
Network Operations Manager - IT
Oakland County
Waterford, MI
…oversee critical technology infrastructure supporting County operations, public safety systems, and secure communications across a complex enterprise environment. This is a high-impact…
Added 2 hours ago
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Technical Project Manager
Idea Entity
Remote, United States
- $125,000 to $165,000 USD / year
We are looking for an experienced, customer-focused Technical Project Manager to lead the execution of technology projects across government and commercial customers. This role serves as a…
Added 3 hours ago
Supply Chain Program Manager - Hybrid
BAE Systems
Fort Wayne, IN
Approaching situations with a continuous improvement mindset to influence standardization, automation, efficiencies, and tool enhancement/development

IAR Systems

Customer Operations Lead

Plano, TX, United States

$50,000 - $77,000 USD

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Job details

Pay: $50,000 - $77,000 USD
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us

Ever wondered what powers the products people rely on every day? Chances are, we've helped build it.

Our software and development tools help build products used in cars, hospitals, factories, homes, and industries around the world. We help engineers solve complex challenges and create technology people can depend on.

Rooted in Nordic values and trusted by innovators worldwide, we combine deep technical expertise with a culture of curiosity, craftsmanship, and collaboration. With decades of engineering experience and a shared passion for technical excellence, we're helping shape the future of software and embedded development.

We take pride in building tools for people who build the world around us.

About the Role

IAR is part of Qt Group, operating as an independent business focused on embedded software development. We provide software development tools that help engineers develop, debug, test, and secure embedded software for products across automotive, industrial automation, medical technology, and other industries.

Our Customer Operations team keeps the business running smoothly behind the scenes, handling day-to-day activities such as order processing, invoicing and case resolution so that customers receive fast, consistent service. As Customer Operations Lead you will lead a team of Customer Operations Representatives and oversee their day-to-day work, ensuring efficient operations, streamlined processes and improved productivity and customer service. You will work closely with the Global Customer Operations Manager and with colleagues across the commercial organization. This position offers opportunities for professional growth and is suited to individuals at an entry to mid level.

Possible locations for this position are Plano, TX (preferred) or Marlboro, MA.

What You’ll Do

Lead, mentor and motivate a team of Customer Operations Representatives, acting as first escalation point and managing staff scheduling and time off to keep coverage
Supervise local operational tasks such as order processing, invoicing and case resolution, in line with organizational goals and global practices
Oversee warehouse and inventory management to keep stock levels accurate and order fulfillment smooth
Manage the monthly closing procedure, supporting financial reconciliation and making sure delivered orders align with booked revenue
Identify, implement and monitor process improvements with the Global Customer Operations Manager, keeping process documentation up to date
Maintain data hygiene in shared systems and act as a liaison between regional teams and departments such as Sales, Customer Success and Finance

What You Bring to the Table

Customer-centric mindset with strong interpersonal and communication skills, including proficient English
Excellent problem-solving and decision-making abilities
Good organizational and time-management skills
Adaptability and the ability to thrive in a dynamic, fast-paced work environment
Team player who enjoys collaborating across functions, yet is comfortable working independently and taking accountability
Proficiency in the software and tools used by an operations team

Bonus Points For...

Previous experience leading or supervising a small team
Familiarity with order-to-cash processes, such as invoicing, order processing and monthly financial close
Experience working with ERP or CRM systems in an operations or customer service setting

The Qt Company offers competitive compensation and an excellent benefits package and is committed to fair and equitable employment practices. EOE.

We support pay transparency: for all the roles at Qt we publish the salary ranges in our job ads in compliance with Massachusetts law. Please note that the final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits, including medical, dental, vision, and dependent care, flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and 401(k). In addition to elective benefit options, benefited employees receive paid time off and 12 paid holidays each year.

Pay range for this position is

$50,000 - $77,000 USD

Build What Matters. Grow Where It Matters.

We believe work should support your life, not the other way around. That's why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life's big (and small) moments, we invest in what matters to you, wherever you are.

Flexibility You Can Count On We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals because life outside of work matters, too.
Meaningful Wellbeing Support From mental health resources to physical wellness programs, we provide practical, accessible support tailored to local needs.
Opportunities to Grow Whether through hands-on learning, mentorship, or international collaboration, we invest in your development so your career can grow in the direction you choose.
Inclusive by Design You'll join a team that values different perspectives, encourages collaboration, and creates space for everyone to contribute and succeed.
Rewarding Your Impact Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant, ensuring your contribution is recognized wherever you are.

Bring Your Whole Self

The best ideas come from people with different experiences, perspectives, and ways of thinking. We are committed to creating an environment where everyone feels respected, supported, and able to do their best work.

We welcome applicants of all backgrounds and identities and provide equal opportunities for all. Our technology may be what we're known for, but it's our people who make the difference.

We'd love to learn more about you. Tell us about your skills and experience, but just as importantly, tell us what motivates you and what kind of impact you want to make.

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More about this job

Skills

Software development
Software development tools
Lead a team
Customer service
Scheduling
Inventory management
Order picking
Documentation
Sales
Communication skills
Problem solving
Decision making
Time management
Adaptability
Work independently
ERP

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