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Added 7 mins ago
Manager, Petroleum Terminal
Crowley Maritime Corporation
Seattle, WA
Added 7 mins ago
Assistant Manager, Petroleum Terminal
Crowley Maritime Corporation
Seattle, WA
Learning and growth: access to training and development for continuous skill development
Added 10 mins ago
UB
Sr Manager, Data Platforms and Analytics (Databricks)
Ulta Beauty, Inc.
Bolingbrook, IL
- $122,900 to $190,000 USD / year
The Sr Manager, Data Architecture and Platforms defines and drives architectural strategy across multiple domains, platforms, or a significant portfolio. This leadership role addresses…
Added 13 mins ago
Service Training Manager
Canyon Ranch
Tucson, AZ
Have 3–5 years of experience in hospitality training, learning and development, luxury guest services, or a related field.
Added 14 mins ago
J
Agentic-First Software Engineer (Miami)
Jiffy
Miami, FL
- $150,000 to $265,000 USD / year
…production software at pace. Reporting directly to an Engineering Manager and working closely with Product, GM's and other cross functional teams, you will lead the charge on delivering…
Added 14 mins ago
J
Agentic-First Software Engineer (Relocate to Miami)
Jiffy
Austin, TX
- $150,000 to $265,000 USD / year
…production software at pace. Reporting directly to an Engineering Manager and working closely with Product, GM's and other cross functional teams, you will lead the charge on delivering…
Added 14 mins ago
Director, Contract Manufacturing Operations
Evolv Technologies Inc.
Chicago, IL
Begin development of a scalable manufacturing operations roadmap aligned with company growth goals.
Added 14 mins ago
RE
Clinical Guidelines Manager
Ripple Effect
Rockville, MD
- $98,474.07 to $113,245.17 USD / year
As a Clinical Guidelines Manager with Ripple Effect, you will play a pivotal role in shaping our success on our work with the NIH Office of AIDS Research! Your work will provide management…
Added 16 mins ago
Engineer 4 -- Facilities Support Eng (Chemical)
Nuclear Fuel Services
Erwin, TN
Under the general supervision of the manager, has technical responsibility for manufacturing, quality control, or subcontractor processes that must yield acceptable product. May supervise…
Added 16 mins ago
AUKUS Strategic Planner
Nuclear Fuel Services
Erwin, TN
Support the Project Manager on multiple projects. Develop and maintain discrete resource loaded scheduled using P6. Provide variance analysis reports using earned value management. Provide…
Added 16 mins ago
AUKUS Strategic Planner
BWX Technologies, Inc.
Erwin, TN
Support the Project Manager on multiple projects. Develop and maintain discrete resource loaded scheduled using P6. Provide variance analysis reports using earned value management. Provide…
Added 16 mins ago
Engineer 4 -- Facilities Support Eng (Chemical)
BWX Technologies, Inc.
Erwin, TN
Under the general supervision of the manager, has technical responsibility for manufacturing, quality control, or subcontractor processes that must yield acceptable product. May supervise…
Added 16 mins ago
Fleet Operations Manager, Data Center Infrastructure
Meta
Gallatin, TN
…the Data Center Fleet Operations team. The Fleet Operations Manager is accountable for managing and leading a geographically dispersed team, delivering SLA/KPI’s related to production…
Added 16 mins ago
Clinical Support Coordinator
HCA Healthcare
Hermitage, TN
…through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that…
Added 16 mins ago
W
Auto Care Center Service Manager
Walmart
FRANKLIN, TN
- $22 to $35 USD / hour
…with opportunities for advanced associate training, business development, and application of…
Added 16 mins ago
Site Supervisor
Walden Security
Knoxville, TN
…Winner which is awarded to companies with the most successful learning and development programs in the…
Added 16 mins ago
Consulting Network Reliability Engineer
HCA Healthcare
Nashville, TN
…applications across the enterprise with a primary focus on the development and ongoing improvement of the Network Operations Center. you’ll have the skills and decision-making capabilities…
Added 16 mins ago
Merrill Advisor Development Program - Financial Advisor: Volunteer State Market
Bank of America
Nashville, TN · Chattanooga, TN · Morristown, TN · Knoxville, TN · Franklin, TN · Brentwood, TN · Murfreesboro, TN
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…
Added 16 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Nashville, TN
- $120 to $135 USD / hour
…team efficiency through responsible AI adoption and dojo-based learning. This role leads discovery and alignment for priority job roles, partners with the Product Manager to assess effort…
Added 16 mins ago
Customer Operations Lead
IAR Systems
Plano, TX
Whether through hands-on learning, mentorship, or international collaboration, we invest in your development so your career can grow in the direction you choose.
Added 17 mins ago
Manager, Financial Planning and Analysis
Ascension Health
Saint Louis, MO
+ Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 17 mins ago
Sr Manager IT - Nuclear Programs & Projects
Constellation Energy Generation, LLC.
Baltimore, MD · Chicago, IL · Kennett Square, PA · Warrenville, IL · De Pere, WI · Houston, TX
Engage, along with IT Director & VP, with Constellation Business Units in the development of technology solutions and support of IT services and products. Partner with business clients and…
Added 18 mins ago
Customer Operations Lead
The Qt Company
Plano, TX
Whether through hands-on learning, mentorship, or international collaboration, we invest in your development so your career can grow in the direction you choose.
Added 22 mins ago
CO
Associate Civil Engineer (Development Services)
City of Sacramento
Sacramento, CA
- $47.05 to $66.2 USD / hour
The ideal candidate will have some development plan review and/or plan creation experience related to water, wastewater and drainage infrastructure; be highly motivated, self-starter, team…
Added 24 mins ago
Area Manager Trainee
Performance Food Group
NJ
Responsible for learning about the development of independent account business, with emphasis on overall profitability through both new sales and account penetration. Promote and sell…

IAR Systems

Customer Operations Lead

Plano, TX, United States

$50,000 - $77,000 USD

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Job details

Pay: $50,000 - $77,000 USD
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us

Ever wondered what powers the products people rely on every day? Chances are, we've helped build it.

Our software and development tools help build products used in cars, hospitals, factories, homes, and industries around the world. We help engineers solve complex challenges and create technology people can depend on.

Rooted in Nordic values and trusted by innovators worldwide, we combine deep technical expertise with a culture of curiosity, craftsmanship, and collaboration. With decades of engineering experience and a shared passion for technical excellence, we're helping shape the future of software and embedded development.

We take pride in building tools for people who build the world around us.

About the Role

IAR is part of Qt Group, operating as an independent business focused on embedded software development. We provide software development tools that help engineers develop, debug, test, and secure embedded software for products across automotive, industrial automation, medical technology, and other industries.

Our Customer Operations team keeps the business running smoothly behind the scenes, handling day-to-day activities such as order processing, invoicing and case resolution so that customers receive fast, consistent service. As Customer Operations Lead you will lead a team of Customer Operations Representatives and oversee their day-to-day work, ensuring efficient operations, streamlined processes and improved productivity and customer service. You will work closely with the Global Customer Operations Manager and with colleagues across the commercial organization. This position offers opportunities for professional growth and is suited to individuals at an entry to mid level.

Possible locations for this position are Plano, TX (preferred) or Marlboro, MA.

What You’ll Do

Lead, mentor and motivate a team of Customer Operations Representatives, acting as first escalation point and managing staff scheduling and time off to keep coverage
Supervise local operational tasks such as order processing, invoicing and case resolution, in line with organizational goals and global practices
Oversee warehouse and inventory management to keep stock levels accurate and order fulfillment smooth
Manage the monthly closing procedure, supporting financial reconciliation and making sure delivered orders align with booked revenue
Identify, implement and monitor process improvements with the Global Customer Operations Manager, keeping process documentation up to date
Maintain data hygiene in shared systems and act as a liaison between regional teams and departments such as Sales, Customer Success and Finance

What You Bring to the Table

Customer-centric mindset with strong interpersonal and communication skills, including proficient English
Excellent problem-solving and decision-making abilities
Good organizational and time-management skills
Adaptability and the ability to thrive in a dynamic, fast-paced work environment
Team player who enjoys collaborating across functions, yet is comfortable working independently and taking accountability
Proficiency in the software and tools used by an operations team

Bonus Points For...

Previous experience leading or supervising a small team
Familiarity with order-to-cash processes, such as invoicing, order processing and monthly financial close
Experience working with ERP or CRM systems in an operations or customer service setting

The Qt Company offers competitive compensation and an excellent benefits package and is committed to fair and equitable employment practices. EOE.

We support pay transparency: for all the roles at Qt we publish the salary ranges in our job ads in compliance with Massachusetts law. Please note that the final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits, including medical, dental, vision, and dependent care, flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and 401(k). In addition to elective benefit options, benefited employees receive paid time off and 12 paid holidays each year.

Pay range for this position is

$50,000 - $77,000 USD

Build What Matters. Grow Where It Matters.

We believe work should support your life, not the other way around. That's why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life's big (and small) moments, we invest in what matters to you, wherever you are.

Flexibility You Can Count On We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals because life outside of work matters, too.
Meaningful Wellbeing Support From mental health resources to physical wellness programs, we provide practical, accessible support tailored to local needs.
Opportunities to Grow Whether through hands-on learning, mentorship, or international collaboration, we invest in your development so your career can grow in the direction you choose.
Inclusive by Design You'll join a team that values different perspectives, encourages collaboration, and creates space for everyone to contribute and succeed.
Rewarding Your Impact Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant, ensuring your contribution is recognized wherever you are.

Bring Your Whole Self

The best ideas come from people with different experiences, perspectives, and ways of thinking. We are committed to creating an environment where everyone feels respected, supported, and able to do their best work.

We welcome applicants of all backgrounds and identities and provide equal opportunities for all. Our technology may be what we're known for, but it's our people who make the difference.

We'd love to learn more about you. Tell us about your skills and experience, but just as importantly, tell us what motivates you and what kind of impact you want to make.

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More about this job

Skills

Software development
Software development tools
Lead a team
Customer service
Scheduling
Inventory management
Order picking
Documentation
Sales
Communication skills
Problem solving
Decision making
Time management
Adaptability
Work independently
ERP

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