Senior HR Generalist

Job Summary:

The Senior HR Generalist provides hands-on HR support across the organization, guiding employees and leaders on employee relations, performance management, employment practices, and HR programs. Partners with the Director of HR to execute initiatives, apply policies and employment practices consistently, and support organizational effectiveness. The Senior HR Generalist handles employee relations matters, provides guidance on employment law and compliance, supports talent management and workforce development, and identifies opportunities to improve HR processes. This position requires a high degree of independent judgment, strong problem-solving skills, and the ability to balance strategic HR priorities with day-to-day operational needs.

Key Responsibilities:

Talent Acquisition & Workforce Planning

• Lead full-cycle recruitment for professional, technical, operational, and leadership positions, including candidate sourcing, interviewing, selection, and offer management.
• Partner with hiring managers and HR leadership to develop recruitment strategies and workforce plans aligned with organizational needs.
• Develop and maintain talent pipelines, sourcing partnerships, and recruitment resources to support current and future staffing needs.
• Monitor recruitment metrics and staffing trends, including time-to-fill, and identify opportunities to improve recruitment effectiveness.
• Promote the organization's employment brand and deliver positive, consistent candidate experience throughout the hiring process.

Onboarding & Employee Integration

• Coordinate and oversee onboarding activities to support a welcoming and effective new hire experience.
• Partner with HR team members and department leaders to facilitate successful employee integration, engagement, and early-career success.
• Evaluate onboarding processes and outcomes, recommending and implementing improvements to enhance effectiveness and employee retention.

Safety, Training & Development

• Partner with leaders to identify training needs and support employee development initiatives.
• Coordinate and support employee training, safety, and professional development programs.
• Promote a culture of safety and continuous learning.
• Maintain training records and monitor required training completion.
• Evaluate training effectiveness and recommend improvements.

Employee Relations & HR Support

• Serve as a trusted resource to employees and managers by providing guidance on HR policies, procedures, and employment practices.
• Support employee relations matters, including workplace investigations, conflict resolution, corrective action, and issue resolution.
• Partner with managers to support performance management, employee development, and organizational effectiveness initiatives.
• Promote compliance with applicable employment laws, company policies, and HR best practices while mitigating organizational risk.
• Coordinate HR-related safety communications, training administration, and recordkeeping in partnership with operational leadership.

HR Analytics & Continuous Improvement

• Maintain HR metrics and prepare reports to support workforce analysis and leadership decision-making.
• Coordinate required internal and external HR reporting and compliance activities, ensuring accuracy and timely completion.
• Identify opportunities to improve HR processes, efficiencies, and employee experience.
• Support HR projects, programs, and organizational initiatives as assigned.

Qualifications:

Education and Experience:

Required -

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field; equivalent experience may be considered.
• Five or more years of progressive HR experience, including recruitment, employee relations, investigations, employment compliance, and performance management.

Preferred -

• Experience supporting a multi-location or multi-state workforce.
• SHRM-CP, PHR, or equivalent HR certification.

Skills & Competencies

• Strong recruiting and talent acquisition expertise.
• Knowledge of adult learning principles and training program development.
• General awareness of workplace safety practices and the ability to support related HR communications and recordkeeping.
• Strong interpersonal and relationship-building skills.
• Excellent organizational and project management abilities.
• Strong presentation and facilitation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and reporting capabilities.

Working Conditions

• Primarily work in an office environment supporting recruiting, onboarding, training, and employee development activities.
• Regular use of computers, HRIS systems, applicant tracking systems, and standard office equipment.
• Frequent interaction with employees, candidates, managers, and external training providers.
• Occasional travel to company offices and operational locations may be required to support recruiting, training, onboarding, and employee engagement activities.
• May facilitate employee orientations, classroom training, workshops, and employee development sessions.
• Occasional evening or weekend work may be required to support recruiting events, training sessions, or business needs.
• Ability to remain stationary for extended periods, present training materials, and move throughout office and operational environments as needed.

Equal Opportunity:

i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.