Import Manager

Hyve Company Overview Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Overview

Join our team and play a critical role in supporting global trade compliance and supply chain operations. We are seeking an experienced and highly motivated Import Manager, Global Trade Compliance to lead and enhance our import compliance program while supporting global manufacturing, supply chain, and logistics operations.

Reporting directly to the Senior Manager, Trade Compliance, this position is responsible for ensuring compliance with U.S. Customs and Border Protection (CBP) regulations and applicable international trade laws. The Import Manager will serve as a subject matter expert on customs compliance, tariff classification, customs valuation, country of origin, free trade agreements, and import risk management.

This role partners closely with Supply Chain, Logistics, Procurement, Operations, Finance, Legal, Customs Brokers, and external government agencies to ensure import activities are conducted in accordance with applicable regulations and company policies while minimizing compliance risk and supporting business objectives.

Key Responsibilities

• Manage and continuously improve the company's global import compliance program.
• Oversee Harmonized Tariff Schedule (HTS) classifications, customs valuation methodologies, and country-of-origin determinations.
• Monitor changes in customs regulations, trade laws, tariff programs, sanctions, and government requirements, assessing impacts to business operations.
• Lead customs audits, government inquiries, regulatory reviews, and internal compliance assessments.
• Develop, implement, and maintain import compliance policies, procedures, controls, and Standard Operating Procedures (SOPs).
• Manage customs broker relationships and monitor broker performance to ensure compliance and operational efficiency.
• Conduct compliance risk assessments and implement corrective and preventive actions where needed.
• Partner with internal stakeholders to ensure proper import documentation, recordkeeping, and regulatory compliance.
• Provide trade compliance guidance to Supply Chain, Procurement, Operations, Logistics, and Finance teams.
• Support Free Trade Agreement (FTA) programs, tariff mitigation strategies, duty optimization initiatives, and trade preference programs.
• Review and approve customs valuation methodologies and import declaration processes.
• Maintain audit-ready import records consistent with applicable regulatory retention requirements.
• Investigate compliance issues, identify root causes, and implement process improvements.
• Develop and deliver trade compliance training programs to internal stakeholders.
• Support business expansion initiatives, supplier onboarding activities, and new product introductions from a trade compliance perspective.
• Monitor key performance indicators (KPIs) and compliance metrics, preparing reports and presentations for leadership.
• Supervise, mentor, and develop import compliance personnel and support their professional growth.
• Serve as the primary point of contact for import compliance matters and regulatory inquiries.
• Perform additional duties and special projects as assigned.

Required Qualifications

• Bachelor's degree in Business Administration, International Trade, Supply Chain Management, Logistics, Finance, or a related field.
• Minimum of 8 years of experience in import compliance, customs compliance, international trade compliance, or global trade operations.
• Minimum of 3 years of leadership or people management experience.
• Strong knowledge of U.S. Customs regulations, import procedures, tariff classification, customs valuation, and country-of-origin requirements.
• Experience managing compliance programs, audits, internal controls, and regulatory inquiries.
• Experience working with customs brokers and government agencies.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Demonstrated ability to influence cross-functional teams and drive compliance initiatives.
• Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and Teams.
• Ability to manage multiple priorities and projects within a fast-paced global environment.

Preferred Qualifications

• Licensed Customs Broker (LCB) designation.
• Certified Customs Specialist (CCS) or other recognized trade compliance certifications.
• Experience supporting manufacturing, technology, electronics, semiconductor, or data center industries.
• Working knowledge of Free Trade Agreements (USMCA and other FTAs), duty drawback programs, and tariff exclusion processes.
• Experience with ACE Portal, CROSS Rulings, customs automation systems, and trade management software.
• Knowledge of anti-dumping and countervailing duties (ADD/CVD), sanctions programs, and broader global trade compliance requirements.
• Experience supporting global manufacturing and international supply chain operations.
• Prior experience managing government audits, customs reviews, or regulatory investigations.

Compensation & Benefits

• Compensation Range: $125,000 - $188,000 annually, based on experience, qualifications, skills, and geographic location.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Professional development and continuing education opportunities.
• Generous paid time off and company holidays.

. Work Environment This position operates primarily in a professional office environment and supports domestic and international business operations. The role requires frequent interaction with global stakeholders, customs brokers, suppliers, logistics providers, and government agencies.

Occasional schedule flexibility may be required to support international business operations across various time zones. The position may also require periodic travel to support audits, training, supplier visits, operational reviews, and business initiatives.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Physical Requirements

• Prolonged periods of sitting and working at a computer.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to review and analyze detailed trade and compliance documentation.
• Occasional lifting or movement of materials up to 15 pounds.
• Ability to travel domestically and internationally as business needs require.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.

What’s in it for you Benefit Insurance

• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Mental Health Care
• 401K with match
• Paid Holidays, Vacation & Sick Days
• Tuition Reimbursement
• Perks at Work
• LEAP Program
• MyFlexPay

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.