Training & Development Manager

Essential Duties and Responsibilities Includes the following:

Program Development & Delivery

• Design, implement, and manage training programs, workshops, and e-learning initiatives.
• Conduct needs assessments to identify skill gaps and align training with organizational goals.
• Oversee onboarding programs for new hires to ensure successful integration into the company.

Leadership & Strategy

• Collaborate with senior leadership to develop long-term training strategies that support growth and succession planning.
• Establish measurable training objectives and track effectiveness through key performance indicators (KPIs).
• Recommend innovative learning methods, including digital platforms and blended learning solutions.

Employee Development

• Manage career development and mentorship programs to support employee growth.
• Partner with managers to create personalized development plans for employees.
• Facilitate leadership development programs for current and emerging leaders.

Compliance & Standards

• Ensure training programs meet legal, regulatory, and industry compliance requirements.
• Maintain accurate training records and documentation.
• Stay informed on best practices, new training technologies, and industry trends.

Team & Budget Management

• Lead and mentor the training team, ensuring high-quality delivery of all programs.
• Manage training budgets, vendor relationships, and contracts.

Qualifications

• Education: Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field (Master’s preferred).
• Experience: 5+ years of experience in training, learning & development, or HR, with at least 2 years in a leadership role.

Skills & Competencies:

• Strong knowledge of instructional design, adult learning principles, and e-learning platforms.
• Excellent communication, facilitation, and presentation skills.
• Proven ability to measure ROI and effectiveness of training programs.
• Strong organizational, leadership, and project management skills.
• Proficiency with Learning Management Systems (LMS) and HRIS software.

Work Environment:

• Full-time, office-based or hybrid depending on organizational needs.
• May require occasional travel to training sites or conferences.

Additional Skills/or Abilities:

• Ability to build strong relationships and collaborate effectively across all levels of the organization.
• Analytical mindset with the ability to translate data into actionable insights.
• Creative problem-solving skills and adaptability in a fast-changing environment.
• High emotional intelligence and strong coaching/mentoring abilities.
• Ability to manage multiple priorities and deadlines while maintaining attention to detail.
• Strong business acumen with an understanding of how training impacts organizational performance.
• Commitment to fostering diversity, equity, and inclusion within all training and development initiatives.