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Added 12 mins ago
[Mid Level] Marketing Manager / Marketing Analyst - Digital, Brand, Partnership, Social & Insights (261101-8)
JND
DFW, TX
Job Title: Marketing Manager / Marketing Analyst (Digital, Brand, Partnership, Social & Insights)
Added 16 mins ago
BC
LD Inventory Analyst I (Night Shift)
BASF Catalysts
Huntsville, AL
- $52,000 to $57,000 USD / year
…entering and filing records and forms to support production operations and…
Added 17 mins ago
H
Clinical Cloud Operations Analyst
Hyland
Remote, United States
- $63,400 to $79,200 USD / year
The Clinical Cloud Operations Analyst applies working clinical imaging and technical knowledge to investigate and resolve moderately challenging, conventional application and workflow…
Added 17 mins ago
Sr IT Analyst
Arlington County VA
Arlington, VA
The Department of Technology Services Customer Experience Division is hiring an experienced professional to be part of the IT Asset Management team to serve as a Sr. IT Analyst. In this…
Added 45 mins ago
Analyst, Procurement
Envoy Air Inc.
Irving, TX
The Procurement Analyst is a member of the Inventory Logistics & Analysis team. Procurement Analyst is responsible for ensuring materials and services are available to support airline…
Added 56 mins ago
Associate Environmental Science & Planning Analyst
LIPAPRD
Bethpage, NY
…well-being: medical, dental, vision, paternal leave and family leave programs, behavioral health programs, 401(k), life insurance, tuition reimbursement, and generous paid time…
Added 56 mins ago
Sr Environmental Science & Planning Analyst
LIPAPRD
Bethpage, NY
…well-being: medical, dental, vision, paternal leave and family leave programs, behavioral health programs, 401(k), life insurance, tuition reimbursement, and generous paid time…
Added 59 mins ago
Manager, OMS Product & Delivery
ViaPath Technologies
Remote, United States
We are seeking a Manager, Product Operations & Delivery to drive the execution of our product roadmap across ViaPath’s enterprise Offender Management System (OMS) platform. This role serves…
Added 1 hour ago
Operations Analyst - Bank Operations - Wheeling, WV
WesBanco Bank
Pittsburgh, PA
Added 1 hour ago
Clinical Supv 1, SBS
Easter Seals Southern California, Inc.
Northridge, CA
Facilitates behavior programs for individuals with severe challenging behaviors based on the principles of Applied Behavior Analysis (ABA). Conducts assessments and experimental functional…
Added 1 hour ago
WU
Financial Analyst III (Remote) - Neurology
Washington University in St Louis
Remote, United States
- $53,100 to $90,600 USD / year
Responsible for the financial operations of a set of departments including 1) financial reporting and analysis, budgeting and forecasting 2) compliance with University, Federal,…
Added 1 hour ago
FB
Senior Programmer Analyst - Information Technology
Fort Bend County
Richmond, TX
- $85,009.6 to $106,267.2 USD / year
Creates and maintains program documentation, operations and run documentation, customer documentation, and online help for supported applications.
Added 1 hour ago
Business Intelligence Analyst
Navy Federal Credit Union
Vienna, VA · Winchester, VA · Pensacola, FL
Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
Added 1 hour ago
Business Intelligence Analyst (Financial Reporting & Forecasting Experience Preferred)
Navy Federal Credit Union
Vienna, VA · Winchester, VA · Pensacola, FL
Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
Added 1 hour ago
Operations Analyst - Reporting
DTE Energy
Detroit, MI
DTE is one of the nation’s largest diversified energy companies. Our electric and gas companies have fueled our customer’s homes and Michigan’s progress for more than a century. And as…
Added 1 hour ago
Property Analyst
Citizens Financial Group, Inc.
Conshohocken, PA · Westwood, MA
The Property Analyst helps identify appropriate business solutions with strategic tracking and thinking to support business requirements. The Property Analyst is also responsible for…
Added 1 hour ago
SO
OPERATIONS ANALYST I - 41500145
State of Florida
TALLAHASSEE, FL
- $39,000 to $40,950 USD / year
Working Title: OPERATIONS ANALYST I - 41500145
Added 1 hour ago
Business Analyst
Nightwing Intelligence Solutions, LLC
Arlington, VA
Nightwing is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks,…
Added 1 hour ago
GOVERNMENT OPERATIONS CONSULTANT II - 64002750 1 1 1
State of Florida
TALLAHASSEE, FL
…Food Program administered by the Bureau of Child Care Food Programs (CCFP). The incumbent in this position will be required to complete a certification twice a year stating that all time…
Added 1 hour ago
GOVERNMENT OPERATIONS CONSULTANT II - 64001559
State of Florida
FT MYERS, FL
…Food Program administered by the Bureau of Child Care Food Programs. The incumbent in this position will be required to complete a certification twice a year stating that all time worked…
Added 1 hour ago
IT Business Lead Analyst, Vice President
Citigroup
Jersey City, NJ
…and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the…
Added 1 hour ago
Data Analyst I - Distribution System Operations
Jersey Central Power & Light Company
Trenton, NJ
Collaborate with Engineering, Operations, IT, Customer Service and Regulatory teams to translate business needs into functional requirements and support cross-functional initiatives
Added 1 hour ago
AT
Technology Business Analyst
Auto Truck Group LLC
Trenton, NJ
- $87,550 to $124,755 USD / year
Build strong relationships across IT, Operations, and other business functions.
Added 1 hour ago
AS
Project Procurement Analyst/Consultant/Specialist
AEP Service Corporation
Columbus, OH
- $80,000 to $115,000 USD / year
The Project Procurement Analyst is responsible for ensuring the efficient coordination of goods and services procurement for assigned projects within the capital project portfolio. This…
Added 1 hour ago
Project Cost Analyst (Mid – Sr) – TELECOM (Construction Accounting/Project Finance)
AEP Service Corporation
Tulsa, OK
Providing strong teamwork with colleagues, vendors and/or customers and responding to customer/vendor inquiries, resolving work order issues and/or implementing action plans in a…

Hyland

Clinical Cloud Operations Analyst

Remote, United States

Remote

$63,400 to $79,200 USD / year

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Job details

Pay: $63,400 to $79,200 USD / year
Workplace: Remote
Apply by: Nov 6, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

Clinical Cloud Operations Analyst

📍 Location: Remote, USA 💻 Work Arrangement: Remote 📋 Anticipated Start Date: January 2026

About the Role

The Clinical Cloud Operations Analyst applies working clinical imaging and technical knowledge to investigate and resolve moderately challenging, conventional application and workflow issues for assigned customers. This role evaluates diagnostic evidence and standard interactions among supported applications, PACS, databases, networks, and DICOM or HL7 interfaces using established methods.

The analyst manages assigned work under general supervision, independently completes familiar tasks within approved procedures, and seeks guidance for unfamiliar, cross-system, or higher-risk issues. This position contributes to requirements documentation, prescribed testing, and approved change validation - playing a meaningful role in ensuring clinical imaging operations run smoothly and reliably for the customers we serve.

Your Role Responsibilities? Here's What You'll Do.

Investigate and resolve moderately challenging clinical application and imaging workflow issues - applying working knowledge of PACS, supported applications, Windows, SQL databases, networks, DICOM routing, and HL7 message behavior using established diagnostic methods, documented practices, and support processes.
Review application logs, approved system data, interface messages, and customer-reported workflow behavior to identify likely causes - using documented checks, escalating conflicting evidence or unfamiliar dependencies, and maintaining accurate case records and troubleshooting documentation throughout the resolution process.
Gather and document customer-reported workflow needs and issue details using established templates - confirming understanding with clinical users, customer IT, and experienced analysts, and recognizing observable effects on workflow, image or data availability, and data consistency.
Serve as a primary operational contact for assigned customers - providing clear and timely updates on progress, dependencies, risks, and delays, while maintaining full case accountability through documented and verified resolution.
Execute documented functional and integration test cases for assigned fixes, upgrades, or configuration changes - recording results and discrepancies, assisting with regression testing and clinical-user validation, and supporting approved implementations, upgrades, migrations, and post-change checks within assigned responsibilities.
Collaborate with clinical, application, database, network, integration, cloud operations, and engineering colleagues on assigned issues - following applicable privacy, security, and protected health information handling requirements, and contributing to internal knowledge resources by identifying recurring issues and suggesting practical improvements.

Role Essentials

Bachelor's degree or equivalent experience - with typically 2–4 years of relevant experience in clinical imaging, PACS administration, healthcare technology, application support, or technical support.
Working knowledge of clinical imaging workflows, PACS, DICOM, HL7, supported clinical applications, and customer support practices - with the ability to investigate standard imaging and message-flow issues within assigned scope.
Working knowledge of Windows, SQL databases, networks, application logs, and diagnostic methods - with the ability to interpret evidence and perform approved data checks without requiring advanced database administration or infrastructure design expertise.
Good critical thinking, problem-solving, and attention-to-detail skills - with strong organizational and time-management skills, including the ability to prioritize assigned work and manage requests through completion under general supervision.
Good customer service, collaboration, and oral and written communication skills - with the ability to complete familiar assignments independently within established procedures, work effectively with others, and seek guidance when scope, precedent, or risk requires it, with up to 10% travel may be required.

What We'd Like to See

Relevant clinical imaging or PACS credentials such as ARRT, PARCA CPAS, CIIP, or vendor-specific PACS certification - when applicable to the assigned portfolio.
Exposure to RIS or EHR interactions, clinical interfaces, documented testing, or approved upgrade and migration validation - with familiarity with change-control, access, privacy, security, and protected health information handling procedures.
Practical experience gathering and documenting workflow needs, following prescribed test scenarios, recording results accurately, and identifying discrepancies for review.
Experience collecting and documenting reproducible evidence of suspected software defects - summarizing observed behavior and customer impact for review by experienced analysts and engineering teams.
Familiarity with approved implementations, upgrades, migrations, and post-change checks - with experience supporting quality and compliance processes within a clinical or healthcare IT environment.

Pay Transparency

The base salary compensation range for this role is $63,400 – $79,200 per year. Actual compensation will be determined based on experience, qualifications, and other job-related factors in accordance with applicable laws.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

About Hyland Life

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

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More about this job

Skills

Workflow
Documentation
Microsoft Windows
SQL
Troubleshooting
Technical support
Customer service
Database administration
Critical thinking
Problem solving
Attention to detail
Time management
Collaboration
Communication skills
Regulatory compliance

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