Senior Program Manager, Leader Enablement & Development
Job ID
2026-14545
of Openings
1
Job Locations
Remote - U.S.
Category
Sales - Operations
Hiring Range
USD $105,000.00/Yr. To USD $121,000.00/Yr.
Overview
Senior Program Manager, Leader Enablement & Development
Location: Remote - US Work Model: Remote
About the Role
The Manager Development Program Manager owns the strategy and execution of Hyland's frontline sales manager development programs - coaching, deal inspection, and pipeline management - ensuring managers build the capability to drive consistent team performance well beyond their own onboarding.
This role is highly cross-functional, partnering closely with the New Hire Onboarding Program Manager, Enablement Business Partners, and Enablement Content Managers. Acting as the central orchestrator of frontline manager capability across the manager's lifecycle, this role translates business priorities and performance gaps into integrated programs that drive consistent coaching behavior and measurable team impact.
This is an individual contributor role reporting to the Director, Global Enablement Programs.
Here's What You'll Do
- Own the global frontline manager development strategy, aligned to Hyland's sales methodology, GTM priorities, and sales leadership expectations; define and evolve "what good looks like" for frontline manager effectiveness in partnership with Sales Leadership and EBPs; design progressive manager development programs covering coaching, deal inspection, and pipeline management; build practical tools and frameworks that enable managers to reinforce skills, behaviors, and GTM initiatives within their teams
- Partner closely with Sales Leadership to align manager development programs to business priorities, GTM motions, and performance expectations; act as a trusted advisor on manager capability; gather ongoing qualitative feedback from sales leaders and managers to inform program evolution and prioritization
- Partner with the New Hire Onboarding Program Manager on transition points when a new or newly promoted manager moves from onboarding into ongoing manager development; ensure consistent coaching language and frameworks from onboarding through advanced manager development; equip EBPs with scalable programs, tools, and reinforcement strategies they can activate with their aligned sales leaders
- Collaborate with Enablement Content Managers to ensure manager development programs are supported by high-quality, reusable, scalable content; partner with Rev Ops and Enablement Analytics to align programs to performance data, KPIs, and inspection metrics; use data to inform prioritization, measure program effectiveness, and connect manager development to business outcomes
- Design integrated learning experiences using a mix of ILT, virtual, on-demand, peer learning, and reinforcement; own end-to-end program management for assigned initiatives from intake and design through launch and reinforcement; ensure programs are globally scalable and adaptable across regions and management levels
- Define success metrics for manager development programs including coaching cadence and quality, team proficiency, behavior change, and business impact; build reinforcement strategies that sustain coaching behavior beyond one-time training events; establish a structured feedback loop across Sales Leadership, EBPs, and Rev Ops to continuously evaluate and improve program effectiveness
Technology Tools
- Modern Learning Technologies
- Content Development Tools (AI-first)
Role Essentials
6+ years of experience in Sales Enablement, Manager Enablement, or Sales Coaching within B2B SaaS or tech companies; Bachelor's degree or related experience required
Proven experience