Jobs in the United States

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Ability to understand and troubleshoot basic technical systems and tools
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Bothell, WA
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BOSTON, MA · Boston, MA
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Product Manager, Forward Deployed AI
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Chicago, IL
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Registered Nurse-Informaticist
Veterans Health Administration
Memphis, TN
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San Francisco, CA
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Social Worker (GEC - Home Based Primary Care)
Veterans Health Administration
Hampton, VA
- $71,519 to $112,497 USD / year
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Kernersville, NC
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Veterans Health Administration
Somersworth, NH
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Health System Specialist (Investigations Coordinator and Risk Analyst)
Veterans Health Administration
El Paso, TX
- $74,678 to $97,087 USD / year
For a GS-11 position you must have served 52 weeks at the GS-09 · The grade may have been in any occupation, but must have been held in the Federal service
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Physician Assistant - PC Women's Health
Veterans Health Administration
Somersworth, NH
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Nurse (Administrative)
Military Treatment Facilities under DHA
Fort Gordon, GA
- $93,782 to $121,919 USD / year
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Professional Accounting Fellow
Securities and Exchange Commission
Washington, DC
- $174,859 to $292,300 USD / year
SK-16: Applicant must have at least one year of specialized experience equivalent to the GS/SK-14 level:
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Medical Support Assistant - Advanced
Veterans Health Administration
Horsham, PA · Marlton, NJ · Gloucester County, NJ · Philadelphia County, PA
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Veterans Health Administration
Minneapolis, MN
- $81,415 to $105,845 USD / year
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MEDICAL RECORDS TECH (HIT)
Veterans Health Administration
Reno, NV
- $36,552 to $65,847 USD / year
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Veterans Health Administration
Vancouver, WA
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Veterans Health Administration
West Palm Beach, FL
- $33 to $39 USD / hour
Selective Service Registration is required for males born after 12/31/1959
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Veterans Health Administration
Pittsburgh, PA
- $71,798 to $147,862 USD / year
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Veterans Health Administration
Papillion, NE
- $116,526 to $169,322 USD / year

Hydrotech Isaacs

Customer Service Representative

West Chester, OH, United States

$22 to $30 USD / hour

Apply on recruiting.paylocity.com About employer

Applications open in a new tab.

Job details

Pay: $22 to $30 USD / hour
Experience: 1+ years of experience in customer service
Posting language: English
Posted: Nov 13, 2026

Original job description

Description

JOB PURPOSE or JOB SUMMARY:

The Customer Service Representative is responsible for providing exceptional service to internal and external customers by processing quotations, entering orders, answering customer inquiries, and coordinating order fulfillment. This position develops product knowledge and business process understanding while building strong customer relationships and supporting the company's growth objectives. This is an entry-level position designed for individuals who are developing their knowledge of products, systems, and customer service processes.

ESSENTIAL DUTIES and RESPONSIBILITIES:

Customer Support

Respond promptly to customer phone calls and emails.
Process customer quotations and sales orders accurately and efficiently.
Provide order status, pricing, availability, and lead time information.
Escalate technical or complex customer inquiries when appropriate.
Resolve routine customer issues while maintaining a positive customer experience.
Document customer returns, complaints, and quality concerns.

Order & Quote Processing

Prepare quotations using established pricing and procedures.
Enter customer purchase orders accurately into the ERP system.
Send order acknowledgements.
Coordinate with Purchasing and Operations to obtain order status.
Maintain accurate customer and order documentation.

Customer Relationship Development

Build positive working relationships with customers and internal teams.
Demonstrate professionalism, responsiveness, and accountability.
Learn company products, vendors, and business systems.
Identify opportunities to upsell or cross-sell products and services.

COMPETENCIES:

Strong communication skills
Customer-focused mindset
Organization and attention to detail
Teamwork and collaboration
Willingness to learn
Basic computer proficiency, including Microsoft Office applications (Excel, Outlook, Word)

PHYSICAL AND MENTAL DEMANDS:

Frequently required to sit at a desk or/workstation for long periods of time
Ability to work at a computer terminal for extended periods of time

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position, with or without reasonable accommodation.

WORKING ENVIRONMENT:

Work hours average 40 per week with typical hours of operation being Monday through Friday 8am-5pm; may require additional hours, including evenings and weekends, depending on business needs.
Work is typically performed on-site in an office environment.
Work may be performed in a manufacturing/factory environment.

Tools and Equipment Used

Personal computer, copier, fax/scanner, phone, and other typical office equipment

Travel

Up to 10% of the time

The work environment characteristics described here are representative of those an individual may encounter while performing the essential functions of this position, with or without accommodation.

Requirements

High school diploma or equivalent.
1+ years of experience in customer service
Demonstrated ability to learn new systems and processes

Apply on recruiting.paylocity.com About employer

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Work requirements

Jobs in the United States