Jobs in the United States

25+ jobs

Save this search

Added just now
Manager Production Operations 3
CORP-Corporate Office
United States
Northrop Grumman Mission Systems (NGMS) is looking for you to join our team as a Manager of Production Operations 3 in Sykesville, Maryland. This position will require you to be onsite full…
Added 1 min ago
SO
Electronics Specialist II (Metro Denver)
State of Colorado
Denver, CO
- $5,270 to $5,796 USD / month
The Intelligent Transportation Systems (ITS) Field Operations Unit exists to install, operate, maintain and repair complex communication and ITS systems for CDOT Statewide. The Intelligent…
Added 3 mins ago
GV
Senior Sourcing Manager, Software Category
GE Vernova International LLC
Remote, United States
- $125,000 to $208,300 USD / year
Minimum of 7 years of experience in Sourcing, Procurement, IT, Operations, Supply Chain, Commercial, or equivalent consulting roles, with substantive exposure to software and/or SaaS…
Added 3 mins ago
Drinking Water Treatment Business Class Lead
HDR
Bellevue, WA · Pasco, WA · Everett, WA · Spokane, WA · Olympia, WA · Seattle, WA · Gig Harbor, WA
Lead project delivery from planning and design through construction, serving as project or design manager on critical area and regional projects
Added 4 mins ago
Manager, Strategic Initiatives & Business Operations
Regional Transportation District
United States
The Manager, Strategic Initiatives & Business Operations provides leadership and strategic oversight for a diverse portfolio of projects and business operations supporting Bus and Rail…
Added 6 mins ago
OC
Program Manager
Olympus Corporation of the Americas
Westborough, MA
- $110,402 to $171,308 USD / year
This position is part of the Global Strategy & Operations function within the Medical & Scientific Affairs department. The incumbent will be responsible for driving planning and execution…
Added 8 mins ago
Strategy& Corporate Strategy Consulting Manager - Technology Sector
PricewaterhouseCoopers Advisory Services LLC
Chicago, IL · Boston, MA · NY · Dallas, TX · Seattle, WA · Houston, TX
…Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Financial Mathematics/Quantitative Finance, Health Administration/Public Health,…
Added 8 mins ago
Senior Manager, Enterprise Network and Telecommunications
Vail Resorts
PA
The Senior Manager, Enterprise Network and Telecommunications is responsible for leading the teams that operate and secure the organization's enterprise network, network-security,…
Added 8 mins ago
Senior Specialist Technical Product Management
Merck
North Wales, PA
The Field Sales Ops - Product Manager will be a customer-facing technology role supporting the Intelligent Personal Engagement Product Line within the DHH Digital Content & Customer…
Added 9 mins ago
AT
Manager Site Reliability Engineering
Akamai Technologies, Inc.
Harrisburg, PA
- $151,800 to $273,200 USD / year
As a Manager Site Reliability Engineering, you will be responsible for:
Added 9 mins ago
Software Engineering, Team Manager
Pearson
Harrisburg, PA
Description - Lead engineering teams that support critical assessment services, with three opportunities across Vue Testing Services, OnVue Exam Developer and Test Delivery in United…
Added 9 mins ago
Senior Solutions Architect
Amentum
Harrisburg, PA
…technical artifacts. They will also act as technical volume manager or lead where required, interview SMEs, integrate partner capabilities, and ensure the final response is technically…
Added 9 mins ago
Manager of Projects – Power, Maintenance Capital
Williams Companies
Pittsburgh, PA
As Manager of Projects, you will be responsible for the successful development and execution of multiple sophisticated maintenance capital programs and projects at operating power…
Added 9 mins ago
ServiceNow - ServiceNow IT Service Management (ITSM) Manager- Tech Cons - Open Location
EY
Harrisburg, PA · Pittsburgh, PA · Philadelphia, PA
…solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of…
Added 9 mins ago
Senior Site Reliability Engineer
Bentley Systems
Exton, PA · Philadelphia, PA
Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy…
Added 9 mins ago
Sales Engineering Management
Trimble Inc
Philadelphia, PA
Elevate Sales Engineering Excellence: Lead Transporeon's Technical Revenue Strategy across North America! Are you ready to spearhead a dynamic Sales Engineering team and revolutionize how…
Added 9 mins ago
Plant Controller - Reading, PA
Hubbell Power Systems
Reading, PA
…Finance, this role is the primary finance partner to the General Manager and site leadership team, providing financial guidance, operational insight and constructive challenge to support…
Added 10 mins ago
RI
Software Development Engineer
Remitly, Inc.
United States
- $144,000 to $180,000 USD / year
Under the supervision of the Engineering Manager, the Software Development Engineer will serve as a core member of an engineering team to design the vision and roadmap of the software…
Added 10 mins ago
Senior Territory Manager, Sales (Boston)
eSentire
Boston, MA
…security. At eSentire, we're building a cutting-edge AI Security Operations Platform that will amplify human expertise, not replace it, creating a workplace where innovation meets…
Added 11 mins ago
Manager, Operational Excellence
Hospital for Special Surgery
NY
…highly visible, reporting to the Vice President of Hospital Operations and Operational Excellence, and all members have the opportunity to work with multidisciplinary teams comprised of…
Added 13 mins ago
Commercialization Manager
Winland Foods, Inc.
United States
…successful market-ready products. You’ll coordinate across R&D, Operations, Supply Chain, Quality, Marketing, and Procurement - connecting strategy to execution and ensuring projects stay…
Added 14 mins ago
Cook - Per Diem
Cascadia EE LLC
Keizer, OR
Prepares food for regular and therapeutic diets according to a planned menu, as well as for employees and special events, as requested by the Culinary Manager.
Added 15 mins ago
EU
Manufacturing Program Manager
Experis USA
Wilmington, MA
- $75 to $80 USD / hour
Collaborate with engineering, manufacturing, operations, and vendor teams to drive program outcomes while managing risks, schedules, and cross-functional dependencies.
Added 15 mins ago
EU
Corporate Meeting & Event Manager
Experis USA
Green Oaks, IL
- $45 to $50 USD / hour
We are seeking a “Corporate Meeting & Event Manager” to join one of our leading healthcare clients.
Added 16 mins ago
A
Project Manager
Actalent
Mcminnville, OR
- $43 to $58 USD / hour
Job Title: Project ManagerJob DescriptionThe Project Manager will oversee complex manufacturing programs from order through delivery, serving as the primary point of contact for customers…

Closed listing

Hyatt

Taskforce Assistant Front Office Manager

New York City, NY, United States

$70,000 to $75,000 USD / year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $70,000 to $75,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

About the Role At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations are not just met, they are exceeded. It is a place of outstanding rewards, where talent opens doors to exciting challenges and opportunities within the hospitality industry. The Taskforce Assistant Front Office Manager plays a critical leadership role in driving operational excellence, guest satisfaction, and colleague engagement within the Front Office. This position supports the Director of Front Office/ Assistant Director of Front Office in overseeing Front Desk, Guest Services, Bell Services, and overnight operations, ensuring that every guest interaction reflects Hyatt's commitment to luxury hospitality and personalized service. As a visible leader within the hotel, the Assistant Front Office Manager is responsible for coaching and developing colleagues, resolving guest concerns, managing daily operations, maximizing revenue opportunities, and fostering a culture of accountability, teamwork, and service excellence. This role serves as a champion of the guest experience by ensuring seamless arrivals, memorable stays, and successful departures. In addition to operational leadership, the Assistant Front Office Manager is responsible for developing a team of hospitality professionals who act as ambassadors of New York City. Through training, coaching, and mentorship, this leader ensures Front Office colleagues are equipped to curate personalized micro-local experiences that connect guests to the culture, neighborhoods, dining, arts, entertainment, wellness offerings, and hidden gems that make Manhattan one of the world's most exciting destinations. By empowering colleagues to create meaningful guest connections and personalized recommendations, this role helps transform stays into memorable experiences that distinguish our property and build lasting guest loyalty.

Key Responsibilities

Guest Experience & Service Excellence

Lead daily Front Office operations, ensuring exceptional service standards are consistently delivered.
Respond to all guest requests, concerns, complaints, service recoveries, and emergencies in a professional, timely, and empathetic manner.
Follow up on guest concerns to ensure complete resolution and guest satisfaction.
Monitor guest feedback platforms, surveys, comment cards, and service scores, implementing action plans as needed.
Ensure all guests are welcomed, recognized, and engaged in accordance with Hyatt service standards.
Monitor VIP arrivals, special requests, group arrivals, and personalized guest experiences.
Partner with Front Office team, and other operational departments to curate memorable local experiences for guests visiting New York City.
Ensure the Front Office team delivers authentic hospitality by creating personalized guest interactions and anticipating guest needs throughout the stay.

Leadership & Colleague Development

Assist with recruitment, interview, hire, onboard, train, coach, and develop Front Office colleagues.
Foster a culture of engagement, accountability, inclusion, and service excellence.
Conduct performance evaluations and provide ongoing coaching and development feedback.
Address employee relations matters and administer corrective action in accordance with Hyatt policies.
Lead daily lineups, departmental meetings, and service-focused training sessions.
Develop team knowledge of New York City neighborhoods, attractions, dining, arts, culture, nightlife, shopping, wellness, and entertainment offerings.
Train colleagues to curate personalized micro-local experiences by providing tailored recommendations on dining, arts, culture, nightlife, shopping, wellness, entertainment, and neighborhood attractions.
Foster a culture in which Front Office colleagues serve as local ambassadors, confidently connecting guests with authentic New York City experiences based on individual interests and preferences.
Ensure colleagues are equipped to transform routine guest interactions into memorable moments that strengthen guest engagement and loyalty.
Incorporate local experience curation, storytelling, and destination knowledge into onboarding, training, and performance development programs.
Ensure all colleagues complete required training and demonstrate proficiency in departmental service standards.

Operations Management

Oversee Front Desk, Guest Services, Bell Services, and overnight Front Office operations.
Review Front Office logbooks, guest request logs, shift reports, and Night Audit reports daily.
Ensure timely delivery and tracking of guest messages, packages, and mail.
Maintain front office inventories, supplies, and operational equipment.
Oversee key control procedures and Lost & Found programs in accordance with hotel standards.
Ensure adherence to all Hyatt policies, procedures, and brand standards.
Maintain strong communication with Housekeeping, Engineering, Revenue Management, Accounting, Security, Sales, and Human Resources to ensure operational efficiency.
Coordinate all aspects of service delivery to maintain consistency throughout the guest journey.

Revenue & Financial Performance

Support daily revenue optimization efforts through effective inventory management and upselling initiatives.
Maximize room revenue and occupancy through continuous review of business levels, room availability, and market demand.
Monitor guest accounts, billing accuracy, credit policies, and payment processing procedures.
Ensure no-show and cancellation revenue is maximized through accurate and consistent billing practices.
Assist with payroll management and labor productivity initiatives.
Review colleague timecards and schedules to ensure accuracy and compliance with company standards and labor requirements.

Compliance & Risk Management

Ensure compliance with Hyatt operational, financial, and safety standards.
Maintain accurate cash-handling procedures and audit controls.
Investigate and document guest incidents, accidents, and operational concerns.
Partner with Security and Human Resources on risk management and workplace compliance initiatives.
Maintain confidentiality of guest, colleague, and business information.
Ensure compliance with all company policies, house rules, and service standards.

Annual Salary Range: $70,000- $75,000 How We Care for Our People Our purpose sets us apart: to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it guides how we support one another as members of the Hyatt family. Our care for our colleagues is the foundation of our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for ten consecutive years. This recognition reflects our commitment to creating an environment rooted in inclusivity, empathy, respect, and belonging, where every colleague feels valued and empowered to grow. As a leader within our hotel, the Assistant Director of Sales plays an important role in fostering this culture by developing talent, building meaningful relationships, promoting collaboration across departments, and helping create an environment where colleagues can thrive both personally and professionally. Who You Are As our ideal candidate, you understand the power and purpose of Hyatt's Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You are a collaborative, relationship-focused leader who thrives in a fast-paced hospitality environment. You are energized by developing people, building partnerships, carrying a meaningful Major Market group quota, and driving results through teamwork and accountability. You understand that success comes from fostering strong relationships across departments, maintaining a visible and engaged presence, and creating a culture that supports both colleague growth and business performance.

You are someone who:

Leads with integrity, professionalism, and accountability.
Builds trust and strong partnerships with colleagues, clients, and hotel leadership.
Enjoys mentoring and developing high-performing teams.
Embraces cross-functional collaboration and a “One Hotel, One Team” mindset.
Balances strategic thinking with hands-on leadership and active selling.
Demonstrates strong business acumen and a consistent, quota-driven approach to sales.
Thrives in an onsite leadership role, engaging daily with colleagues, guests, and operational partners.
Is committed to continuous learning, innovation, and professional growth.

Benefits Include:

Not Applicable
This role serves as a temporary position

Equal Opportunity Employer We are committed to creating a workplace where colleagues feel valued, respected, and empowered to succeed. We believe that diverse backgrounds, experiences, and perspectives strengthen our teams and enrich the experiences we create for our guests. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At least 2-4 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
Supervisory experience required.
OPERA Experience Preferred.
Hyatt Experience Preferred.
Must be proficient in Windows, Company approved spreadsheets and word processing.
Must have a valid driver’s license from the applicable state.
Long hours sometimes required.
Light hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Dream Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Dream Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
This role serves as a temporary position.
Candidate must be able to have open availability to cover AM/ PM/ Overnight

About employer

More about this job

Skills

Microsoft Office
Front Desk
Coaching
Teamwork
Leadership
Recruitment
Employee relations
Onboarding
Operations management
Communication skills
Housekeeping
Manage hospitality revenue
Sales
Inventory management
Upselling
Payroll
Regulatory compliance
Risk management
Cash handling
Confidentiality
Collaboration

Report this job