Sales Manager

Build Relationships. Drive Revenue. Create Memorable Experiences. At Hyatt, we believe our guests choose Hyatt because of our caring and attentive colleagues who are committed to delivering exceptional service and meaningful experiences. We're seeking a passionate, results-driven Sales Manager to lead business development efforts throughout the West Coast market, building strategic relationships and generating new business opportunities for Hyatt Regency Grand Cypress. This role is ideal for a hospitality professional who thrives on cultivating partnerships, uncovering new opportunities, and driving revenue growth. As a Sales Manager, you will be responsible for growing market share within your assigned territory, promoting guest rooms, meeting space, and Hyatt's world-class services while serving as a trusted partner to clients and organizations across the West Coast. What You'll Do Business Development & Territory Management

• Develop and execute a strategic sales plan focused on the West Coast region.
• Identify, solicit, and secure new corporate, group, and leisure business opportunities within the assigned territory.
• Maintain and grow a portfolio of existing West Coast accounts while actively pursuing new business.
• Conduct regular sales calls, virtual meetings, site visits, and market visits to strengthen client relationships.
• Represent the hotel at industry events, trade shows, networking functions, and sales missions throughout the region.
• Monitor market trends, competitive activity, and customer needs to identify growth opportunities.

Account Management

• Build strong client partnerships that result in repeat business and long-term loyalty.
• Sell guest rooms, meeting space, catering, and hotel services to corporate and group clients.
• Prepare and present customized proposals, contracts, and presentations that align with customer objectives.
• Coordinate client requirements with hotel departments to ensure exceptional execution and guest satisfaction.

Collaboration & Communication

• Work closely with Sales, Events, Revenue Management, and Operations teams to maximize revenue opportunities.
• Participate in and lead sales meetings, client strategy discussions, and event planning meetings as needed.
• Maintain accurate account records, sales activity reports, and forecasting through Hyatt systems and CRM platforms.

What We're Looking For

• Previous hotel sales experience with proven success in business development and account management.
• Strong understanding of the West Coast corporate and group travel market.
• Excellent presentation, negotiation, and relationship-building skills.
• Self-motivated with the ability to work independently while managing a large geographic territory.
• Exceptional organizational skills and attention to detail.
• Proficiency in Microsoft Word, Excel, Outlook, and hotel sales systems.
• Willingness and ability to travel as needed throughout the assigned territory.
• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• A minimum of 1-3 years of hotel sales or comparable experience preferred
• Must be proficient in general computer knowledge
• Prefer completion of a Hyatt Corporate Management Training Program or equivalent training

• Prefer selling, negotiating, business writing and presentation skills training