Housekeeping Coordinator

What You’ll Do:

The Housekeeping Office Coordinator plays a key role in supporting the daily administrative operations of the Housekeeping Department. This position serves as a central point of communication for guests and team members, ensuring departmental processes run smoothly and efficiently.

Key Responsibilities:

• In charge of coordinating daily room assignments for the room attendants.
• Monitor Opera PMS and HotSOS to ensure accurate room status and timely completion of maintenance requests.
• Coordinate VIP arrivals, guest amenities, rollaway beds, baby cots, laundry and special housekeeping requests.
• Work closely with Front Office, Engineering, and Housekeeping leaders to ensure rooms are prepared efficiently and guest expectations are exceeded.
• Provide administrative support for the Housekeeping Department, data entry, filing, and record maintenance.
• Serve as the primary point of contact for guest and internal telephone communications, responding promptly and professionally to inquiries and requests.

What We’re Looking For:

Success in this role requires strong organizational skills, ability to communicate effectively, and ability to work well with both guests and colleagues.

Benefits | Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Affordable Benefits after 30 days – Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
• Healthcare FSA - saves you money for medical expenses
• Free Hyatt Room Nights – 12 free nights per year at Hyatt Hotels around the world for full-time colleagues
• Discounted Room Nights – for you, your friends and your family!
• Free Parking – convenient and cost-free parking for all our associates
• Paid Time Off – Take the time you need to recharge and stay healthy
• Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
• Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
• Employee meals – in our cafeteria for full-time, part-time and on-call colleagues
• Tuition Reimbursement: Further your education with our support.
• Colleague Recognition Programs - Be celebrated for your hard work and dedication.

The range of pay for this position is $27.00-$30.00 per hour.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Proficiency in Microsoft Word, Excel, and other standard office applications.
• Prior Hospitality or Housekeeping experience is preferred
• Excellent verbal and written communication skills with a professional and friendly demeanor.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
• High attention to detail and commitment to accuracy.
• Ability to work independently while maintaining a collaborative team approach.
• Flexible schedule, including weekends, holidays, and varying shifts as business needs require.