Front Office Supervisor

Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent.

Front Office Supervisors take leadership in the responsibilities of the guest registration process and communication of hotel services and promotions, as well as supervision of the front office host team This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquires, support senior leadership by developing and assuming basic management responsibilities. Additionally, this role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.

WAGE: The hourly rate for this position is $30.56/hr.

Join an award-winning team where your hard work is recognized, your career can grow, and every day brings new opportunities to create exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, employee discounts, paid time off, and opportunities for advancement within one of Southern California's premier resort destinations.

Grand Hyatt San Diego is proud to offer exceptional benefits, which include:

• Annual allotment of free hotel stays at Hyatt hotels globally (available to Full-time Colleagues)
• Discounted hotel stays at Hyatt hotels globally
• Medical, Dental, Vision, after 30 days of employment
• FREE options to qualifying non-management colleagues
• 401K with company match after 1 year of service
• Paid Time Off
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

Perks

• Complimentary daily meals
• Free onsite parking
• Hotel Gym Access
• Leadership and professional development programs
• 1 year of Front office supervisory experience
• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.