The Assistant Revenue Manager will support the revenue & reservation team in pricing, distribution, revenue optimization, and market analyses necessary to achieve the hotel’s top-line revenue objectives. They create accurate revenue forecasts that helps to set hotel goals to outgrow the competition and assist with maintaining Hyatt’s revenue management systems. They are responsible to produce reporting that support and evaluate hotel business strategies to maximize overall hotel revenue at Hyatt Regency Portland. This position reports to the Director of Revenue Management.
Job Tasks Include:
This position supports the Revenue, Sales, Event Sales, Event Planning, Reservations, and Front Office teams in managing room inventory, rates, reservations, group blocks, forecasting, and revenue optimization. Responsibilities include reviewing daily reservations and group pace; monitoring pickup, allotments, room types, cutoffs, and attrition risk; recommending pricing and inventory strategies; maintaining accurate information across hotel systems; and preparing revenue, market, forecast, group recap, and performance reports. The role also coordinates group rooming requirements, pre-arrival details, VIP and priority reservations, client pickup reports, and monthly group actuals audits, while collaborating with Front Office leaders on upsells and sell-out dates. The position contributes to business reviews and hotel meetings by preparing analysis, presentations, agendas, and forecast materials; maintains market and competitive reporting; audits select third-party payments; and provides administrative and operational support across departments. Success requires strong hotel revenue, forecasting, merchandising, and yield management knowledge; expert proficiency in Word, Excel, Reserve, and relevant hotel systems; and excellent organization, communication, attention to detail, multitasking, and customer service skills. Internal applicants and candidates with Portland Market experience are preferred.
- 2 years of hotel operations preferred
- Excellent problem solving, presentation, administrative and interpersonal skills required
- Experience in the use of the Microsoft Office suite of products with emphasis in Excel
- Bachelor's Degree preferred
- Knowledge of Hyatt systems (PRO, OPERA, Reserve)