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Hyatt

Assistant Operations Manager (Roving)

Jacksonville, FL, United States

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Job details

Experience: · 2-3 years of progressive hotel Rooms Management experience
Posting language: English
Posted: Nov 9, 2026

Original job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Operations Manager will assist in the oversight of the housekeeping area and front office staff. This includes public areas and night cleaning, cash control for agents, staffing needs, and guest services. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Operations Manager will promote an atmosphere that insures customer and associate satisfaction. This position requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Benefits include:

· Medical, Prescription, Dental, and Vision Insurance (after 30 days)

· 401(k) with Company Match

· Free & Discounted Room Rates

· Paid Vacation, Sick Days, New Child leave

· Free Meal

· Global Career Opportunities & Growth

· Tuition Reimbursement

· Employee Stock Purchase Plan

· Great Company Culture!

· A true desire to satisfy the needs of others in a fast paced environment.

· Refined verbal and written communication skills.

· Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

· 2-3 years of progressive hotel Rooms Management experience

· Service oriented style with professional presentations skills

· Hotel/Hospitality degree an asset

· Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

· Must be proficient in Microsoft Word and Excel

· Must have excellent organizational, interpersonal and administrative skills

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More about this job

Skills

Housekeeping
Staff training
Attention to detail
Presentation skills
Customer service
Microsoft Word
Microsoft Excel

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