Assistant Operations Manager - Housekeeping

Anticipated start date: January 2027 At Hyatt, our guests choose us because of our caring, attentive associates who provide efficient service and meaningful experiences. In this role, you’ll help lead housekeeping operations and support a welcoming, well-maintained environment for both guests and associates. About the Role Reporting to the Operations Manager - Housekeeping, the Assistant Operations Manager – Housekeeping helps oversee housekeeping operations, including public areas and guest rooms. You’ll support the effective use of housekeeping and laundry supplies, maintain appropriate inventory levels, and help ensure safety and security procedures are followed. You’ll also help train, develop, and schedule colleagues, and support service for VIP guests and other special requests. Experience with turndown service and the needs of VIP guests or foreign dignitaries is helpful. Success in this role calls for strong attention to detail, sound judgment, and the ability to work effectively with guests, team members, and other departments. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

• A genuine desire to meet the needs of others in a fast-paced environment
• The ability to provide thoughtful, respectful service to people from a wide range of backgrounds and with varied needs
• Two to three years of progressive hotel Rooms Management experience preferred
• A service-oriented approach and professional presentation
• High energy, initiative, and the ability to motivate and lead a team
• Strong communication skills and a focus on exceptional guest service
• Clear, concise written and verbal communication skills in English
• Proficiency in Microsoft Word and Excel
• Strong verbal and written communication skills when providing meaningful follow up to guests
• Excellent organizational, interpersonal, and administrative skills
• The ability to contribute to operational and financial performance

Hyatt offers career opportunities, professional growth, and a supportive work environment. If you’re ready to take on this challenge, we’d love to hear from you.