Assistant Manager Restaurant

Assistant Restaurant Manager responsible for the managing the daily opportunities required by strong leadership, and manage the day-to-day operation of hotel outlets. This position is also ultimately responsible for the quality of service provided.

• Ensure a high level of service excellence to enhance the overall guest experience.
• Address guest feedback and concerns promptly and professionally.
• Recruit, train, and supervise restaurant staff, emphasizing the importance of outstanding guest service.
• Assist in managing daily restaurant operations, including opening and closing procedures.
• Ensure the menu meets brand standards and is consistent in quality and presentation.
• Collaborate with the kitchen staff to ensure timely food preparation and presentation.
• Address food-related concerns and quality issues promptly.
• Assist in managing the restaurant's online presence and social media accounts
• Ensure compliance with health and safety regulations and food safety standards
• Work closely with other hotel departments to ensure a seamless guest experience, such as coordinating with the front desk for reservations and guest preferences.

The successful candidate will meet the following criteria:

• A Diploma or Degree in hospitality or similar
• Self-motivated with strong leadership, communication and administration skills.
• A passion for F&B and pride in ensuring a high level of guest satisfaction
• Fluent in English and Bahasa Indonesia
• Previous experience in restaurant management, preferably within a hotel setting.
• Knowledge of food and beverage operations, including bar service.
• Familiarity with restaurant management software and hotel property management systems.
• Ability to work under pressure and adapt to changing guest demands.
• Flexibility to work evenings, weekends, and holidays as required.
• Understanding of brand standards and a commitment to upholding them.