At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
The Accounting Specialist supports pre-arrival and post-departure billing for events and group business at Rizzo Center. This role manages invoices, group deposits and prepayments, City Ledger charges, collections, and client supporting documentation.
Key Responsibilities:
- Monitor, review, and update invoices throughout the billing cycle.
- Distribute invoices daily to in-house clients and planners.
- Post deposits and prepayments for group bookings.
- Provide clients and planners with required supporting documentation, including Food and Beverage outlet checks and rooming lists.
- Monitor and review City Ledger charges.
- Conduct collection activities within approved billing terms and procedures.
- Meet daily and weekly deadlines.
- Maintain confidentiality when handling customer and financial information.
- Respond promptly and professionally to guests, clients, planners, and coworkers in person and through written communication.
- Reprioritize work and respond effectively to urgent requests.
- Work collaboratively with colleagues and stakeholders at multiple levels of the organization.
- Escalate billing or service issues that may negatively affect the customer experience.
- Maintain a high level of accuracy and attention to detail.
- Take ownership of assigned responsibilities and complete work accurately and efficiently.
Exceptional Benefits That Go Beyond the Basics At Hyatt, we’re proud to offer a benefits package that reflects our commitment to your well-being, growth, and work-life balance. Here’s what you can look forward to as part of our team: 🏨 Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one. 🩺 Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment. 💰 Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future. 🕒 Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs. 👶 Family Support Paid Family Bonding Time - 8 weeks for primary caregivers and 2 weeks for supportive caregivers - plus Adoption Assistance (after 1 year of service). 🎓 Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions. 🍽️ Daily Perks Free colleague meals during your shift to keep you energized and appreciated. 🛍️ Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
✨ Who We're Looking For We're looking for someone who enjoys helping others, learning new things, and staying organized in a fast-paced environment. If you're a positive team player with strong customer service and technology skills, we'd love to hear from you.
Qualifications:
- Comfortable using computers, learning new software, and navigating multiple systems.
- Strong communication skills with the ability to provide professional, friendly service to guests, customers, and colleagues.
- Detail-oriented with accurate data-entry, organization, and time-management skills.
- Able to manage multiple priorities, meet deadlines, and adapt to changing business needs.
- Skilled at learning new processes, applying feedback, and working independently after training.
- Experience in accounting, administration, customer service, office support, technology support, hospitality, or a related field is preferred.
- Familiarity with Microsoft Office (especially Excel and Outlook) is preferred; experience with Opera and Oracle Financial is a plus.
- Enjoys helping others understand processes, systems, and technology.
- Works collaboratively and respectfully with people from diverse backgrounds and at all levels of the organization.
- Maintains professionalism, discretion, and confidentiality when handling customer and financial information.
Schedule & Pay:
- Schedule: Monday through Friday, with an 8‑hour shift and a flexible start time no later than 9:30 AM.
- Compensation: $18.00/hour