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Reliability & Methods Engineer
(2605) Sanofi Vaccines US Inc.
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The Reliability Engineer is a critical technical role under the Reliability & Engineering Manager pillar, responsible for ensuring the reliability, availability, and compliance of equipment…
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Quality Control Microbiology testing
(1137) Protein Sciences Corp
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…and equipment issues, and works closely with the Microbiology…
Added 1 min ago
Senior Product Manager - QuickBooks Workforce Solutions Mid Market
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Intuit's Global Business Solutions Group (GBSG) is seeking a Senior Product Manager to join our Workforce Solutions Product Management organization within the Employment Policies…
Added 2 mins ago
Performance and Engagement Analyst
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The HR Analyst administers the people programs that keep managers consistent and give leadership a clear read on the workforce. This role owns the performance review cycle, our companywide…
Added 3 mins ago
A1
System Technician (Multiple Positions)
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- $28.77 to $51.67 USD / hour
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Senior Manager of Software Engineering - API Marketplace
JPMC page
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Branch Operations Lead - Tamiami Market Place - Miami, FL
JPMC page
Miami, FL
…heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions…
Added 5 mins ago
Business Relationship Manager I - Officer
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
Added 5 mins ago
Senior Client Service Account Associate
JPMC page
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Do you love managing a large portfolio of clients? If so, come join our team as a Client Service Account Manager where you will have direct responsibility for servicing a portfolio of large…
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Team Resource Manager
Manpower
St. Peters, MO
- $37 to $40 USD / hour
Team Resource Manager – Manufacturing Operations
Added 6 mins ago
Strategic Business Planning Manager
American National Red Cross
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Plan and execute effective strategies to maximize blood drive programs, manage sponsor partnerships and utilize market knowledge to achieve established collection goals. Provide support,…
Added 7 mins ago
Medical OEM Territory Manager
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The OEM Territory Manager is responsible for growing and developing the OEM business in the Mid West territory
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Safety Manager
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The National Safety Manager will strengthen safety performance across Apex’s partner companies, helping our teams work safely and return home healthy every day. This role partners with…
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Phase 1 Clinical Research Coordinator III (Full-time, Fri-Sun, 7PM-7AM)
Arizona Liver Health
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- $31.25 to $38.5 USD / hour
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…professionals. ALH operates state-of-the-art facilities and programs to meet the evolving needs of clinical research and overall patient…
Added 9 mins ago
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Phase 1 Clinical Research Coordinator (Full-time, Tue-Thu, 7PM-7AM)
Arizona Liver Health
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…professionals. ALH operates state-of-the-art facilities and programs to meet the evolving needs of clinical research and overall patient…
Added 11 mins ago
Senior Accounting Analyst
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…our New York headquarters, reporting to the Senior Accounting Manager. You can typically expect to be in the office 3 days per…
Added 11 mins ago
Senior Project Manager / Project Director - Industrial Hygiene
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Added 11 mins ago
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Senior Project Manager / Project Director - Industrial Hygiene
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Remote, United States
- $110,000 to $165,000 USD / year
We are seeking an experienced and motivated Senior Project Manager / Project Director with expertise in Industrial Hygiene to lead environmental consulting projects across insurance,…
Added 11 mins ago
(Senior) Environmental Scientist / (Senior) Industrial Hygienist / Project Manager - Industrial Hygiene
J.S. Held LLC
Remote, United States
…Environmental Scientist / (Senior) Industrial Hygienist / Project Manager - Industrial Hygiene to join our Industrial Hygiene & Built Environment practice in Los Angeles. This role is ideal…
Added 11 mins ago
(Senior) Environmental Scientist / (Senior) Industrial Hygienist / Project Manager - Industrial Hygiene
J.S. Held LLC
Remote, United States
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Added 12 mins ago
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LIFE & WORKFORCE READINESS COORDINATOR
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- $19.22 to $21 USD / hour
Facilitate small-group workforce readiness programs for middle and high school members.
Added 13 mins ago
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Manager, Credit-Regional Agribusiness
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As a people manager at CoBank, you will be expected to manage and lead associates. Responsibilities include, but are not limited to, associate performance management, talent strategy,…
Added 14 mins ago
L3
FSQA Supervisor
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- $88,185 to $94,185 USD / year
Under the direction of the FSQA Manager, the FSQA Supervisor is responsible for overseeing the daily activities of the FSQA Department by supervising FSQA Leads and Technicians, ensuring…
Added 15 mins ago
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Sr Manager, People Operations & Total Rewards
King Arthur Baking Company
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- $95,000 to $125,000 USD / year
The Position: The Senior Manager, People Operations & Total Rewards designs, administers, and continuously improves the systems, programs, and practices that support King Arthur Baking…

Hy-Vee Inc

Second Service Manager

Pella, IA, United States

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Job details

Apply by: Nov 19, 2026
Experience: High school or 1 year of similar or related work experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Additional Considerations (if any):

- At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Second Service Manager Department: Grocery FLSA: Non-Exempt

General Function Provides prompt, efficient and friendly customer service. Monitors and maintains the sales floor operations and the technology necessary to do so. Successfully handles customer/employee relations.

Core Competencies

Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism

Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home

Positions that Report to you: All positions except those listed above and department heads.

Primary Duties and Responsibilities

Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
Monitors and maintains the sales floor operations and the technology necessary for the successful handling of customers.
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by: (examples include)
Escorting them to the products they are looking for.
Securing products that are out of reach.
Loading or unloading heavy items.
Making note of and passing along customer suggestions or requests.
Performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Trains employees in store policies, department procedures, and job duties.
Ensures proper customer service throughout the store and addresses specific customer issues.
Exercises and ensures cleanliness, sanitation, maintenance of equipment, and appearance of the entire store and property.
Learns to formulate pricing philosophies or merchandising following guidelines established by the Store Manager.
Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.
Recruits and interviews job applicants to recommend or determine employment.
Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.
Approves checks written for cash or payment of merchandise purchased.
Coordinates backroom facilities and equipment; recommends changes in allocation of space.
Distributes money to cash registers as needed; responsible for cash accountability of cash registers and safe.
Inspects merchandise to ensure it is correctly priced and displayed; corrects mispriced items in the computer.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Determines the motivational needs of employees and provides the appropriate environment.
Suggests improvements in work methods and procedures by observing and listening to employees/customers.
Prepares sketches or floor plans of proposed displays.
Develops layout, selects theme, colors, and props, and requisitions materials.
Oversees and participates in construction of displays.
Participates in continuing education through reviewing articles in trade publications.
Recommends cost reduction programs.
Makes corrections, additions or deletions to employee’s schedules.
Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers).
Handles cash registers.
Resets new and current items in aisles.
Performs other job related duties and special projects as required.

Supervisory Responsibilities

Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.
Selects new employees and acts on employee problems.
Has the authority to recommend and approve employee transfers, promotions, discipline, discharge, and salary adjustments.

Knowledge, Skills, Abilities and Worker Characteristics

Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.

Education and Experience High school or 1 year of similar or related work experience.

Physical Requirements

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, copy and fax machine, two wheeler, register computer, delivery vehicle.

Contacts Has daily contact with customers, fellow employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.

Confidentiality Has access to confidential information which may include pricing, sales reports, and profit and loss reports.

Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

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More about this job

Skills

Employee relations
Retail operations
Teamwork
Contact customers
Sales
Customer service
Sanitation
Maintain equipment
Merchandising
Regulatory compliance
Record keeping
Inspection
Confidentiality

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