General Manager

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary
• Employee discounts
• Flexible schedule

🥑 About Us

Hutch + Waldo is on the lookout for an experienced and passionate General Manager to join our growing family and help elevate our hospitality experience. With a seasoned leadership team and a dynamic approach to food and service, we create vibrant, welcoming spaces where our guests feel at home - and keep coming back.

Inspired by our roots in Sydney, Australia, we’re committed to offering fresh, honest food, exceptional coffee, and memorable service. Since 2016, we’ve built a loyal community by prioritizing people - our guests, our producers, and especially our team. We believe in creating opportunities, fostering talent, and doing things the right way - no shortcuts.

💡 What We’re Looking For

We’re searching for someone who’s more than just a manager - you’re a leader, a mentor, and a connector. You care deeply about hospitality, lead from the front, and are ready to immerse yourself in the culture of Hutch + Waldo.

This role is perfect for someone who thrives in high-volume, fast-paced café environments, and is ready to bring fresh energy, insight, and operational excellence to an already buzzing venue.

🌟 Your Responsibilities

• Lead a team of +10 baristas, front of house and back of house staff
• Ensure a consistent, best-in-class guest experience 7 days a week.
• Maintain vibrant, community-centered atmospheres while upholding operational standards.
• Oversee venue upkeep, health department compliance, training, and general maintenance.
• Drive sales and profitability through growth strategies and operational efficiency.
• Maintain and improve training programs, mentoring assistant manager and rest of team.
• Uphold our commitment to product quality, sustainability, and service without compromise.
• Champion a culture of inclusion, integrity, and fun - no egos here!

🧠 Your Experience

We’re looking for candidates who bring:

• 2+ years in a General Manager role, preferably in a high-volume café or hospitality venue.
• Proven experience leading large teams.
• A deep understanding of financial performance, budgeting, and P&L responsibility.
• Experience driving team development, service standards, and guest relationships.
• A hands-on attitude - you’re not afraid to roll up your sleeves and lead by example.

💚 Why Work With Us?

• Competitive salary + performance incentives
• Work with a team that values authenticity, creativity, and hustle
• Opportunities for growth and professional development
• Be part of a business that genuinely supports community values
• A high-energy, no-attitude work environment that lets your personality shine

👋 Ready to Join?

We’re more than a café - we’re a community. If you’re a passionate hospitality leader who’s excited to make your mark and grow with us, we’d love to hear from you.