Parts Coordinator

Parts Coordinator

Join the Hunter Automotive Group Team!

Hunter Automotive Group is looking for an organized, dependable, and customer-focused Parts Coordinator to support our service department and help keep daily operations running smoothly.

This role is ideal for someone who enjoys working in a fast-paced automotive environment, coordinating parts orders, managing inventory, and communicating with technicians, vendors, and customers. If you're detail-oriented, organized, and enjoy being part of a team, we'd love to hear from you!

What You'll Do

Parts Ordering & Inventory Management

• Order, receive, and manage parts inventory for scheduled repairs and maintenance.
• Coordinate with parts suppliers and vendors to ensure timely availability of needed parts.
• Verify parts orders for accuracy, including part numbers, quantities, and pricing.
• Track shipments, follow up on outstanding orders, and resolve parts-related discrepancies.
• Maintain accurate inventory records and ensure parts are properly organized.

Service Department Coordination

• Coordinate parts availability with technicians and service department personnel.
• Help ensure technicians have the necessary parts to complete repairs efficiently.
• Assist with scheduling service appointments based on parts availability and shop capacity.
• Monitor repair progress and communicate updates regarding delayed or outstanding parts.
• Maintain accurate parts and service records in the dealership management system.

Customer Service & Team Support

• Greet and assist customers in person and over the phone.
• Listen to customer needs and help communicate service and parts-related information.
• Support repair order preparation and updates as needed.
• Build positive working relationships with customers, technicians, vendors, and team members.
• Provide professional and timely customer service throughout the repair process.

What We're Looking For

• Previous experience in automotive parts, service advising, dispatching, or automotive customer service is preferred.
• Parts ordering and inventory management experience is a plus.
• Basic automotive knowledge and familiarity with vehicle parts.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service abilities.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Comfortable using computers, dealership management systems, and other shop software.
• Dependable, proactive, and able to work independently and as part of a team.

What We Offer

• Competitive Pay
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Wellness Program
• Employee Discounts on Vehicles, Parts & Service
• Career Growth & Professional Development Opportunities
• Supportive Leadership Team
• Positive, Team-Oriented Work Environment
• Employee Appreciation Events

Why Hunter Automotive Group?

Hunter Automotive Group is a fourth-generation, family-owned company proudly serving Western North Carolina since 1940. With more than 180 employees, we believe our people are the foundation of our success.

Our Core Focus is to improve the quality of life for our employees, customers, and community.

We strive to create a workplace where employees feel supported, have opportunities to develop their skills, and can build long-term careers.

Our Core Values

• Honesty
• Continuous Improvement
• Strong Work Ethic
• Positive Attitude