Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Associate Banker, 30 Hours, Bedford, IN - Bedford I St Branch
JPMorgan Chase
Bedford, IN
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 1 min ago
Instrumentation / Electrical Technician
Unilever
Hammond, IN
…optimization, testing and troubleshooting of all facilities, processing and/or production…
Added 1 min ago
Documentation Operations Assistant Sr - N2
Lockheed Martin
Lufkin, TX · Lufkin
…role serves as the primary point of contact for vendor asset processing, calibration certificate management, inventory tracking, and shipment coordination, ensuring all measurements remain…
Added 1 min ago
Personal Banker Associate I - South Indy Region
Fifth Third Bank, N.A.
Greenwood, IN · Plainfield, IN
…(Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform…
Added 1 min ago
Customer Services Supv
American Electric Power
Muncie, IN · South Bend, IN · Ft. Wayne, IN
Oversee the accurate and timely processing of customer service orders, including monitoring outstanding work, resolving barriers, and coordinating with Energy Delivery and other internal…
Added 2 mins ago
Associate Director, Medical Publications (CNS)
Otsuka America Pharmaceutical Inc.
Indianapolis, IN
The Associate Director, Medical Publications (CNS) is responsible for supporting the implementation and execution of the global medical publication strategy and deliverables for the CNS…
Added 2 mins ago
W
(USA) Senior Meat Cutter
Walmart
Indianapolis, IN
- $19 to $27 USD / hour
…and backroom operations providing meat products to members by processing meat according to specifications for example cutting slicing grinding and wrapping meat products ensuring compliance…
Added 2 mins ago
Certified Medical Assistant Primary Care
Ascension Health
Indianapolis, IN
Transcribe provider orders for labs with high precision; manage specimen labeling, processing, and EMR documentation to ensure diagnostic integrity.
Added 2 mins ago
Certified Medical Assistant
Ascension Health
Indianapolis, IN
Transcribe provider orders for labs with high precision; manage specimen labeling, processing, and EMR documentation to ensure diagnostic integrity.
Added 2 mins ago
Document Preparation Associate
State of Indiana
Indianapolis, IN
The Document Preparation Associate provides technical support functions for the Returns Processing Center. You will work with a high degree of independence that requires technical knowledge…
Added 11 mins ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Garden State Plaza
Macy's
Paramus, NJ
Throughout the day, they maintain a shoppable space by ensuring proper processing, presentation, organization, storing and replenishment of stock, updating signs and pricing, and supporting…
Added 11 mins ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, San Bernardino Inland Center
Macy's
San Bernardino, CA
Throughout the day, they maintain a shoppable space by ensuring proper processing, presentation, organization, storing and replenishment of stock, updating signs and pricing, and supporting…
Added 11 mins ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Easton
Macy's
Columbus, OH
Throughout the day, they maintain a shoppable space by ensuring proper processing, presentation, organization, storing and replenishment of stock, updating signs and pricing, and supporting…
Added 19 mins ago
CO
Accounts Receivable Specialist
City of Kenner Civil Service Department
Kenner, LA
- $18.83 to $22.59 USD / hour
…Delayed Homestead Exemptions and change orders; preparing and processing tax notices; receiving and posting tax payments; and the processing of redemptions and…
Added 19 mins ago
VH
Program Support Assistant
Veterans Health Administration
Miami, FL
- $53,740 to $69,864 USD / year
…Education (HPE) Office and is organizationally aligned under the Associate Chief of Staff for Education, Designated Education Officer (DEO), who reports to the Chief of Staff. This position…
Added 19 mins ago
US
Child and Youth Program Assistant CY-01/02
United States Army Installation Management Command
Fort Gordon, GA
- $19 to $23 USD / hour
Completion of Skill Level DoW standardized training courses OR Child Development Associate (CDA) or Military School-Age (MSA) Credential OR 12 semester hours of college credit in early…
Added 19 mins ago
VH
Medical Records Technician (ROI)
Veterans Health Administration
Middleton, WI
- $43,034 to $60,303 USD / year
- Completes necessary transactions for deposit of money collected from subpoenas, legal fees, and processing fees for release of information to individuals and insurance companies.
Added 21 mins ago
VH
Medical Supply Technician (Sterile Processing)
Veterans Health Administration
Indianapolis, IN
- $52,310 to $68,002 USD / year
The Medical Supply Technician (MST), Sterile Processing Service (SPS) for Veterans Health Administration (VHA), VISN 10, Indianapolis, IN under the Chief Sterile Processing and the…
Added 24 mins ago
VH
Registered Nurse (Risk Manager/Quality Management Specialist)
Veterans Health Administration
Leeds, MA
- $82,891 to $138,190 USD / year
Assuming responsibility for the Enterprise Risk Management Program elements: ABI, occurrence screen review and processing, tort claim processing for legal counsel, peer review assistance to…
Added 29 mins ago
Customer Service Associate
Raising Cane's
Grandville, MI
…Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other…
Added 29 mins ago
Cook
Raising Cane's
Grandville, MI
…Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other…
Added 29 mins ago
Cashier
Raising Cane's
Grandville, MI
…Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier, or any other…
Added 29 mins ago
HPS Testing Coordinator and Lead Proctor
Macomb Community College
Warren, MI
…website. - Create schedules for testing with input from Manager/Associate Deans. Reserve testing room. Ensure that documented testing accommodations are met by managing and responding to…
Added 29 mins ago
Global Engagement Programs and Initiatives Manager
University of Michigan
Ann Arbor, MI
…University's international engagement mission. Reporting to the Associate Vice Provost for International Engagement, the manager leads program strategy and delivery, coordinates campus…
Added 29 mins ago
Surgery Scheduler
Trinity Health
Grand Rapids, MI
…financial clearance. Ensures billing compliance by obtaining and processing signed physician orders to ensure clinical documentation for care…

Closed listing

Humana

Utilization Mgmt. Coordinator

Lincoln, NE, United States

$40,000 - $52,300 per year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $40,000 - $52,300 per year
Experience: Minimum of 2 years of customer service experience
Working hours: 40 hours per week
Posting language: English
Posted: Oct 28, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

At Humana, we work collaboratively to provide solutions and fulfill our commitment to serving members. The UM Administration Coordinator role supports UM operations through provider/member-facing phone support and back-office administrative responsibilities. As a UMAC 2, you will report to the Supervisor, UM Management, and support UM processes while working remotely.

Schedule: 8-hour shifts ending no later than 7:00pmCST/8:00 PM EST, including one weekend day (Saturday or Sunday) and holiday rotation. Scheduled breaks and meal periods are assigned to ensure adequate staffing and maintain service levels for providers and members.

Training Schedule

The first month consists of mandatory training conducted Monday through Friday from 8:00 AM to 4:30 PM CST

Key Responsibilities

As a Utilization Management Administration Coordinator, you will:

Handle inbound and outbound calls about prior authorizations, utilization management services, and benefits; help providers and members navigate these processes, with approximately 30 to 50 phone interactions daily when assigned to phone support.
Process and review prior authorization requests and documentation, researching and evaluating information to support medical necessity determinations and authorization workflows.
Perform back-office administrative tasks, including case research, record updates, error resolution, and timely case processing.
Review, verify, and enter accurate information across multiple systems; document all interactions, research findings, and case activities while following established procedures, process flows, and work instructions.
Complete and monitor assigned work queues to meet service level agreements and turnaround time requirements.
Collaborate with clinical and operational teams and internal partners to resolve issues and address escalated concerns.

Performance Goals: Meet productivity, quality, service, and attendance expectations. Adapt to changing priorities and support both phone and non-phone responsibilities as operational needs evolve.

You will receive cross-training to support multiple lines of business and utilization management functions. Success in this role requires adaptability, strong organizational skills, attention to detail, and a commitment to delivering exceptional service to providers, members, and internal partners.

Use your skills to make an impact

Required Qualifications:

Minimum of 2 years of customer service experience
Experience managing a high-volume of calls (approximately 30 to 50 calls daily) using multiple computer systems while engaging callers
Typing proficiency of at least 30 words per minute
Proficient experience using Microsoft Office (including using toolbars, menus, and system features to locate documents)
A direct wired connection to an internet router is required (Wi-Fi is not permitted)
A dedicated, distraction-free, professional workspace with a closed door (ability to participate in meetings and training with a webcam)

Preferred Qualifications:

Customer service experience within healthcare, insurance, or health services.
Experience with Utilization Review and Prior Authorization within a managed care organization
Proficient using electronic medical record and documentation programs
Experience with Utilization Review and Prior Authorization
Knowledge of Medical Terminology and ICD-10 codes

Successful candidates will demonstrate:

Exceptional attendance and reliability.
Professionalism while working remotely.
A dedicated and distraction-free workspace.
Comfort appearing on camera when required.
Comfort learning complex information through virtual training
Strong customer service experience, preferably in healthcare or insurance.
Knowledge of utilization management concepts, prior authorization processes, and medical coding.
Ability to learn new systems quickly and adapt to changing business needs.

Additional Information

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$40,000 - $52,300 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

More about this job

Skills

Documentation
Evaluate information
Research
Organizational skills
Attention to detail
Customer service
Microsoft Office
Medical terminology
Medical coding

Report this job