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Added 8 mins ago
WC
Mortgage Loan Compliance Analyst
Wings Credit Union
Colorado Springs, CO
- $34 to $40 USD / hour
…philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click…
Added 8 mins ago
RC
Associate Chemist (Powder Formulation)
Revlon Corporate
Kenilworth, NJ
- $66,000 to $80,000 USD / year
Working under the guidance of senior R&D personnel, the Associate Chemist applies cosmetic science, powder-processing principles, structured experimentation, and competitive and consumer…
Added 9 mins ago
TO
Full-Time Supervisor Position
TJMaxx of CA, LLC
Temple City, CA
- $17.9 to $18.4 USD / hour
- Full-time
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 9 mins ago
TO
Part Time Backroom Coordinator
TJMaxx of CA, LLC
Menifee, CA
- $17.9 to $18.4 USD / hour
- Part-time
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 9 mins ago
TT
PT Backroom Coordinator
The TJX Companies Inc
Kent, WA
- $18.13 to $28.8 USD / hour
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 9 mins ago
TT
Retail Merchandise Department Supervisor Full Time
The TJX Companies Inc
Grove City, OH
- $14.5 to $15 USD / hour
- Full-time
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 9 mins ago
TT
A/P Vendor Rels Supv
The TJX Companies Inc
Framingham, MA
- $76,800 to $97,900 USD / year
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental…
Added 9 mins ago
HL
Full-Time Merchandise Coordinator
Homegoods LLC
El Paso, TX
- $14 to $14.5 USD / hour
- Full-time
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 9 mins ago
Seasonal Associate - Famous Footwear
Famous Footwear
TURLOCK, CA
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 26 mins ago
GI
Retail Associate Part-time
Goodwill Industries of New Mexico
Albuquerque, NM
- From $13 USD / hour
- Part-time
…others. GINM is looking for an enthusiastic, career-minded Retail Associate to assist our customers and support our mission, which is to provide skills training, job placement and social…
Added 36 mins ago
Patient Services Associate II - OB/GYN (FT, Center City)
Jefferson University Physicians
Philadelphia, PA
The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the…
Added 37 mins ago
Process Improvement Lead
Humana Insurance Company
Remote, United States
…competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also…
Added 37 mins ago
Fraud and Waste Investigator
Humana Insurance Company
Remote, United States
Understanding of healthcare industry, claims processing and investigative process development.
Added 37 mins ago
Lead Product Manager - Technical
Humana Inc.
Louisville, KY · Nashville, TN
…competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also…
Added 41 mins ago
Deli Clerk
Albertsons Companies
REDWOOD CITY, CA · Redwood City, CA
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added 41 mins ago
Front End Entry Level
Albertsons Companies
FULLERTON, CA · Fullerton, CA
Another part of the role is keeping the front end organized, clean, and running consistently throughout the day. You’ll rotate between tasks like handling transactions, collecting carts,…
Added 42 mins ago
Seasonal Associate - Famous Footwear
Famous Footwear
KAPOLEI, HI
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 47 mins ago
LH
Full Time - Sales Specialist - Flooring - Closing
Lowe's Home Centers, LLC
San Marcos, TX
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond…
Added 47 mins ago
LH
Full Time - Sales Specialist - Millwork - Day
Lowe's Home Centers, LLC
Coral Springs, FL
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond…
Added 47 mins ago
LH
Full Time - Sales Specialist - Millwork - Day
Lowe's Home Centers, LLC
Cross Lanes, WV
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond…
Added 59 mins ago
2027 Associate Systems Engineer - San Diego CA
Northrop Grumman
San Diego, CA · San Diego
The qualified candidate will become part of Northrop The qualified candidate will become part of Northrop Grumman’s Navigation Intelligence & Connectivity Division. At the Northrop Grumman…
Added 59 mins ago
2026 Associate Hardware Engineer - San Diego CA
Northrop Grumman
San Diego, CA · San Diego
…what others think is impossible. Our employees are not only part of history, they're making…
Added 1 hour ago
Computer Support 3 - 20098 - Roy Utah
Northrop Grumman
Roy, UT · Roy
…what others think is impossible. Our employees are not only part of history, they're making…
Added 1 hour ago
2027 Associate Supplier Quality Engineer / Supplier Quality Engineer - Utah
Northrop Grumman
Corinne, UT · Clearfield, UT · Magna, UT · Salt Lake City, UT · Corinne · Clearfield · Magna · Salt Lake City
Northrop Grumman Space Systems is currently seeking an Associate and/or Supplier Quality Engineer. The qualified candidate will become part of Northrop Grumman’s Safety & Mission Assurance…
Added 1 hour ago
B
Retail Stocking Team Supervisor - Full-Time
Burlington
Reno, NV
- $17.5 to $19.5 USD / hour
- Full-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability…

Closed listing

Humana

Utilization Mgmt. Coordinator

Annapolis, MD, United States

$40,000 - $52,300 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $40,000 - $52,300 per year
Experience: Minimum of 2 years of customer service experience
Working hours: 40 hours per week
Posting language: English
Posted: Oct 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

At Humana, we work collaboratively to provide solutions and fulfill our commitment to serving members. The UM Administration Coordinator role supports UM operations through provider/member-facing phone support and back-office administrative responsibilities. As a UMAC 2, you will report to the Supervisor, UM Management, and support UM processes while working remotely.

Schedule: 8-hour shifts ending no later than 7:00pmCST/8:00 PM EST, including one weekend day (Saturday or Sunday) and holiday rotation. Scheduled breaks and meal periods are assigned to ensure adequate staffing and maintain service levels for providers and members.

Training Schedule

The first month consists of mandatory training conducted Monday through Friday from 8:00 AM to 4:30 PM CST

Key Responsibilities

As a Utilization Management Administration Coordinator, you will:

Handle inbound and outbound calls about prior authorizations, utilization management services, and benefits; help providers and members navigate these processes, with approximately 30 to 50 phone interactions daily when assigned to phone support.
Process and review prior authorization requests and documentation, researching and evaluating information to support medical necessity determinations and authorization workflows.
Perform back-office administrative tasks, including case research, record updates, error resolution, and timely case processing.
Review, verify, and enter accurate information across multiple systems; document all interactions, research findings, and case activities while following established procedures, process flows, and work instructions.
Complete and monitor assigned work queues to meet service level agreements and turnaround time requirements.
Collaborate with clinical and operational teams and internal partners to resolve issues and address escalated concerns.

Performance Goals: Meet productivity, quality, service, and attendance expectations. Adapt to changing priorities and support both phone and non-phone responsibilities as operational needs evolve.

You will receive cross-training to support multiple lines of business and utilization management functions. Success in this role requires adaptability, strong organizational skills, attention to detail, and a commitment to delivering exceptional service to providers, members, and internal partners.

Use your skills to make an impact

Required Qualifications:

Minimum of 2 years of customer service experience
Experience managing a high-volume of calls (approximately 30 to 50 calls daily) using multiple computer systems while engaging callers
Typing proficiency of at least 30 words per minute
Proficient experience using Microsoft Office (including using toolbars, menus, and system features to locate documents)
A direct wired connection to an internet router is required (Wi-Fi is not permitted)
A dedicated, distraction-free, professional workspace with a closed door (ability to participate in meetings and training with a webcam)

Preferred Qualifications:

Customer service experience within healthcare, insurance, or health services.
Experience with Utilization Review and Prior Authorization within a managed care organization
Proficient using electronic medical record and documentation programs
Experience with Utilization Review and Prior Authorization
Knowledge of Medical Terminology and ICD-10 codes

Successful candidates will demonstrate:

Exceptional attendance and reliability.
Professionalism while working remotely.
A dedicated and distraction-free workspace.
Comfort appearing on camera when required.
Comfort learning complex information through virtual training
Strong customer service experience, preferably in healthcare or insurance.
Knowledge of utilization management concepts, prior authorization processes, and medical coding.
Ability to learn new systems quickly and adapt to changing business needs.

Additional Information

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$40,000 - $52,300 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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