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Assistant Manager
JCrew Stores / Ashe DC Grace Holmes, Inc.
Natick, MA
- $19.5 to $24.35 USD / hour
As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll…
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Assistant Manager
Factory Stores H.F.D. No. 55, Inc.
Auburn, WA
- $21.5 to $27 USD / hour
…your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew…
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Transmission Right-of-Way Forrester B - 519048
Tennessee Valley Authority
CLARKSVILLE, TN
…overall crew safety performance. Review of contractor work and time sheet information as well as invoices submitted for work performed; inspection of work completed and approval of final…
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Seasonal Retail Sales Associate - Part Time
Burlington
Murfreesboro, TN
- $14 USD / hour
- Part-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes…
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Shipping and Receiving Associate
Nike
Memphis, TN
- $18 USD / hour
Event Order Fulfillment: Accurately select, pack, and ship orders supporting Nike Athletes, high-visibility events, special activations, and other time-sensitive business needs.
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Home Health RN Branch Director in Seattle WA (Relocation Provided)
CenterWell
Nashville, TN
The Branch Director assumes responsibility for managing the day-to-day branch operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance,…
Added 1 min ago
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Cybersecurity Director
Accenture
Nashville, TN
- $132,500 to $338,300 USD / year
…industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.…
Added 1 min ago
Universal Banker Sr.
First Horizon Bank
Nashville, TN
Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts.
Added 1 min ago
Genesys Cloud Access Management
Humana
Nashville, TN
…user lifecycle administration, and platform governance. The associate is responsible for provisioning and deprovisioning user accounts, managing roles, permissions, groups, queues, and…
Added 1 min ago
Professional, LSCM Rotational Program-3
Bridgestone Americas
Nashville, TN
…manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial…
Added 1 min ago
Lead, Conditions Management Marketing
Humana
Nashville, TN
…predictability while maximizing platform capabilities, accelerating time-to-market, and contributing to improved member and business…
Added 1 min ago
Utilization Mgmt. Coordinator
Humana
Nashville, TN
…competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also…
Added 2 mins ago
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Community Associate, Colony Square
WWM - We Work Management LLC
Atlanta, GA
- $20.5 to $22.5 USD / hour
…worldwide. The future of work is here, and we’re not just a part of that movement - we’re leading it. United by a desire to build a global community, our purpose is to give members the…
Added 2 mins ago
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Nursing Instructor (HH Launch)
ACCS
Huntsville, AL
- $48,454 to $128,489 USD / year
Submit required reports to the Division Chair, Associate Dean of Instruction, or Dean of Instruction
Added 2 mins ago
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IT Help Desk Assistant
ACCS
Huntsville, AL
- $28,836 to $46,327 USD / year
Assist in the operations of enterprise systems as needed
Added 2 mins ago
ES
Sr. Maintenance Technician
EPT SPE LLC
United States
- $27.4 to $37.02 USD / hour
Must possess a valid driver’s license, as this property requires the use of golf carts so associate can complete essential job functions as part of onsite operations.
Added 3 mins ago
Bakery Assistant Department Manager
Festival Foods
Appleton, WI
The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly (50% of time)
Added 3 mins ago
Client Services Associate
SPS North America
Redmond, WA
Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned…
Added 3 mins ago
Client Services Associate
SPS North America
Redmond, WA
Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned…
Added 3 mins ago
Pathways Executive Coordinator & Advisory Council Liaison
Friends of the Children
Portland, OR
…supporting the successful implementation, growth, and day-to-day operations of the Pathways program. This program is part of the National Center of Excellence for Professional Youth…
Added 4 mins ago
Starbucks Barista
Albertsons Companies
CLOVIS, NM · Clovis, NM
Customer interaction is a key part of the role; you’ll greet customers, take orders, answer questions, and help make each visit a positive experience. Whether it’s a regular stopping by or…
Added 4 mins ago
Baker
Albertsons Companies
CANTON, MA · Canton, MA
…bakery team members to plan daily production needs and keep operations running…
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Fresh Cut Produce Clerk
Albertsons Companies
KAPOLEI, HI · Kapolei, HI
· Multitasking & Time Management: Capable of juggling multiple tasks efficiently in a fast-paced environment.
Added 4 mins ago
LC
PT Sales Associate
LOVESAC COMPANY
Shrewbury, NJ
- $17.51 to $20.14 USD / hour
Associates will be eligible to receive up to 26 hours of paid time off within our fiscal calendar year. They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours…
Added 4 mins ago
LC
PT Sales Associate
LOVESAC COMPANY
Greensboro, NC
- $15 to $17 USD / hour
Associates will be eligible to receive up to 26 hours of paid time off within our fiscal calendar year. They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours…

Closed listing

Humana

Utilization Mgmt. Coordinator

Little Rock, AR, United States

$40,000 - $52,300 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $40,000 - $52,300 per year
Experience: Minimum of 2 years of customer service experience
Working hours: 40 hours per week
Posting language: English
Posted: Oct 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

At Humana, we work collaboratively to provide solutions and fulfill our commitment to serving members. The UM Administration Coordinator role supports UM operations through provider/member-facing phone support and back-office administrative responsibilities. As a UMAC 2, you will report to the Supervisor, UM Management, and support UM processes while working remotely.

Schedule: 8-hour shifts ending no later than 7:00pmCST/8:00 PM EST, including one weekend day (Saturday or Sunday) and holiday rotation. Scheduled breaks and meal periods are assigned to ensure adequate staffing and maintain service levels for providers and members.

Training Schedule

The first month consists of mandatory training conducted Monday through Friday from 8:00 AM to 4:30 PM CST

Key Responsibilities

As a Utilization Management Administration Coordinator, you will:

Handle inbound and outbound calls about prior authorizations, utilization management services, and benefits; help providers and members navigate these processes, with approximately 30 to 50 phone interactions daily when assigned to phone support.
Process and review prior authorization requests and documentation, researching and evaluating information to support medical necessity determinations and authorization workflows.
Perform back-office administrative tasks, including case research, record updates, error resolution, and timely case processing.
Review, verify, and enter accurate information across multiple systems; document all interactions, research findings, and case activities while following established procedures, process flows, and work instructions.
Complete and monitor assigned work queues to meet service level agreements and turnaround time requirements.
Collaborate with clinical and operational teams and internal partners to resolve issues and address escalated concerns.

Performance Goals: Meet productivity, quality, service, and attendance expectations. Adapt to changing priorities and support both phone and non-phone responsibilities as operational needs evolve.

You will receive cross-training to support multiple lines of business and utilization management functions. Success in this role requires adaptability, strong organizational skills, attention to detail, and a commitment to delivering exceptional service to providers, members, and internal partners.

Use your skills to make an impact

Required Qualifications:

Minimum of 2 years of customer service experience
Experience managing a high-volume of calls (approximately 30 to 50 calls daily) using multiple computer systems while engaging callers
Typing proficiency of at least 30 words per minute
Proficient experience using Microsoft Office (including using toolbars, menus, and system features to locate documents)
A direct wired connection to an internet router is required (Wi-Fi is not permitted)
A dedicated, distraction-free, professional workspace with a closed door (ability to participate in meetings and training with a webcam)

Preferred Qualifications:

Customer service experience within healthcare, insurance, or health services.
Experience with Utilization Review and Prior Authorization within a managed care organization
Proficient using electronic medical record and documentation programs
Experience with Utilization Review and Prior Authorization
Knowledge of Medical Terminology and ICD-10 codes

Successful candidates will demonstrate:

Exceptional attendance and reliability.
Professionalism while working remotely.
A dedicated and distraction-free workspace.
Comfort appearing on camera when required.
Comfort learning complex information through virtual training
Strong customer service experience, preferably in healthcare or insurance.
Knowledge of utilization management concepts, prior authorization processes, and medical coding.
Ability to learn new systems quickly and adapt to changing business needs.

Additional Information

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$40,000 - $52,300 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

More about this job

Skills

Documentation
Evaluate information
Research
Organizational skills
Attention to detail
Customer service
Microsoft Office
Medical terminology
Medical coding

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