Jobs in the United States

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Support Team Lead
BS&A Software LLC
United States
· Identify process bottlenecks and help implement workflow improvements that enhance team efficiency without sacrificing quality.
Added 1 min ago
Director Physician and APP Recruitment
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Location: Hybrid | Must reside near Wichita, KS · Schedule: Day Shift | Full-time
Added 1 min ago
Director Physician and APP Recruitment
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Tulsa, OK
Location: Hybrid | Must reside near Tulsa, OK · Schedule: Day Shift | Full-time
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Director Physician and APP Recruitment
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JACKSONVILLE, FL · Jacksonville, FL
Location: Hybrid | Must reside near Jacksonville, FL · Schedule: Day Shift | Full-time
Added 1 min ago
Nuclear Medicine Tech
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Jacksonville, FL
Schedule: Day shift | Full-time
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Retail Sales and Store Support
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Leaders invested in your training, career growth & development.
Added 1 min ago
Front End Entry Level
Albertsons Companies
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When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn,…
Added 1 min ago
Meat Cutter
Albertsons Companies
BARTLETT, IL · Bartlett, IL
Leaders invested in your training, career growth & development.
Added 1 min ago
Pharmacy Manager (Pharmacist)
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· Leaders invested in your training, career growth & development
Added 1 min ago
Deli Clerk
Albertsons Companies
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Leaders invested in your training, career growth & development.
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Must have an active pharmacy license in state(s) of practice with all held licenses in good standing
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Leaders invested in your training, career growth & development
Added 3 mins ago
CH
Store Associate
CVS Health
Columbus, OH
- $15 USD / hour
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a…
Added 3 mins ago
CH
Store Associate
CVS Health
Corpus Christi, TX
- $15 to $18 USD / hour
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a…
Added 7 mins ago
FK
Associate Scientist (Microbiology) - 4th Shift
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Grand Island, NY
- $23.45 to $26.05 USD / hour
…area to which they are assigned and has no direct reports. The Associate Scientist position works closely with other departments, such as Operations, Validations, Product Development,…
Added 7 mins ago
Help Desk Analyst
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Track recurring issues and communicate patterns to the ITS Leader; may also identify and propose process improvements to reduce incident volume.
Added 8 mins ago
Value Stream Leader
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Build, develop, and lead a flexible, highly skilled workforce through effective coaching, performance management, Leadership Standard Work, succession planning, and employee development.
Added 9 mins ago
Financial Center Manager Associate - Towne Centre-365
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Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
Added 10 mins ago
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Registration, Certification, or Licensure Requirement: Current Ohio RN licensure; BLS certification required
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Applies nursing process to direct patient care through assessment, analysis of collected data, development of a plan of care, and implementation and evaluation of effectiveness of nursing…
Added 12 mins ago
Production Associate - Garment Fulfillment Associate
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Cintas is seeking a Production Associate – Garment Fulfillment Associate to support the Rental Division. The Garment Fulfillment Associate is responsible for performing various production…
Added 13 mins ago
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Strategic Finance Associate
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- $140,000 to $160,000 USD / year
We work in the office 5 days per week in New York City – when culture lines up, it is fun to be in the office together.
Added 15 mins ago
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Sales Associate
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Richmond, VA
- $12.75 to $13 USD / hour
As a Sales Associate, you are both a brand ambassador and a certified Piercing Specialist, delivering safe, professional piercing services while creating welcoming, energetic, and…

Closed listing

Humana

Senior Workforce Management Professional, Tactical

Annapolis, MD, United States

$71,100 - $97,800 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $71,100 - $97,800 per year
Experience: 3+ years of Workforce Management experience
Working hours: 40 hours per week
Posting language: English
Posted: Oct 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

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Humana's Pharmacy Process Engineering organization is looking for a Senior Workforce Management Professional. You will apply and integrate advanced and predictive analysis, people metrics, and reporting. These tools will help develop strategic and operational insights for workforce decision-making. The insights will inform decisions related to staffing, learning and development, talent management, diversity, and human resource compliance. You will work assignments that involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Workforce Management Professional is an important member of Humana's Workforce Management team, supporting the Medicaid Inpatient and Outpatient Utilization Management (UM) segment. You will blend advanced strategic analysis with operational workforce management, focusing on both enterprise-level planning and daily execution to ensure staff deployment and service delivery.

Key Responsibilities:

Perform short-range and intermediate forecasting for staffing needs in Medicaid UM, incorporating real-time data, use trends, and anticipated demand fluctuations.
Administer and oversee scheduling, timekeeping, attendance line, and absence management tasks, ensuring accuracy and compliance with established policies.
Assess organizational staffing, identify requirements, and recommend solutions to meet both immediate and future workforce goals.
Provide relevant analysis of talent and staffing needs, supporting strategic and operational goals at the department and segment level.
Demonstrate comprehensive understanding of organizational strategy, departmental goals, and their linkages to related departments to inform workforce decisions.
Collaborate with leadership and teams to support operational execution and strategic initiatives, applying strong communication and interpersonal skills.
Make independent decisions regarding work methods and approaches, including resolving issues in ambiguous or evolving circumstances.
Ensure all workforce management activities comply with U.S. federal and Puerto Rico employment laws and Humana's internal guidelines.
Monitor and report on main workforce metrics; adjust planning and processes to optimize performance and employee engagement.

Use your skills to make an impact

Required:

Comprehensive knowledge of Verint
3+ years of Workforce Management experience
Experience collaborating with leaders
Comprehensive knowledge of Microsoft Word, Excel and PowerPoint
Excellent written and oral communication skills
Strong analysis, critical thinking, and analytical problem-solving skills
Ability to handle multiple tasks and deadlines with attention to detail

Preferred:

Previous experience in a healthcare environment (call center or back office)
Bachelor's degree
Prior experience in Process or Project Management

Additional Information

Work Style: Fully Remote
Work hours: Monday-Friday; 8:30 AM-6:00 PM (Eastern Standard Time)

PLEASE MAKE SURE YOU ATTACH YOUR RESUME (PDF OR WORD FORMAT)

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$71,100 - $97,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-01-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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Jobs in the United States