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Added 1 min ago
A
Retail Sales Associate – Part Time
AutoZone
Woodstock, VA · Luray, VA · Edinburg, VA · Strasburg, VA · New Market, VA
- Part-time
Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether…
Added 1 min ago
CO
Assistant Water Plant Superintendent (N14)
City of Annapolis (MD)
Annapolis, MD
- $74,898 to $119,983 USD / year
Education: Graduation from high school (or GED) AND a minimum of an Associate degree from a recognized community college in Science, Engineering, Environmental Science, or Business…
Added 3 mins ago
Customer Service Representative
Circle K
Conneaut, OH
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Added 3 mins ago
Customer Service Representative
Circle K
Conneaut, OH
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Added 6 mins ago
VT
Sales Representative
Videojet Technologies Inc.
Remote, United States
- $85,000 to $95,000 USD / year
…posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education,…
Added 7 mins ago
Cashier - XtraMart
Global Partners
West Kingston, RI
Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks.
Added 11 mins ago
N
Operator Associate
Novolex
Frankfort, IL
- $19.73 to $22.04 USD / hour
Operator Associate|Frankfort, Illinois|Now Hiring
Added 12 mins ago
Operational Finance Associate
Miller Electric Company
Jacksonville, FL
Operational Finance Associate – Join the Miller Team
Added 14 mins ago
UH
Care Coordinator
UHS Hospitals
Johnson City, NY
- $27.8 to $41.69 USD / hour
Associate’s Degree in a Human Service-related field
Added 15 mins ago
J
Associate Director, Paid Social
Jobgether
Remote, United States
- $95,000 to $110,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Director, Paid Social based in the United States.
Added 19 mins ago
MFG PLANT MAINTENANCE PLANNER (HOURLY)
The Kroger Co.
Atlanta, GA
…retirement benefits, paid time off, mental health resources, associate discounts, and opportunities to gain experience, grow and advance. Our associates also get to help us make a…
Added 22 mins ago
CH
FLEET MECHANIC I - TAMARAC
CITY HOME
Tamarac, FL
- $26.25 to $29 USD / hour
Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
Added 27 mins ago
Registered Nurse - Cath Lab
Murray-Calloway County Hospital
Murray, KY
Associate degree in nursing required, bachelor’s degree in nursing preferred
Added 27 mins ago
CC
Registered Nurse / Medical Surgical Floor
Cross Country Nurses
GOLDEN, CO
- $2,265.66 USD / week
Required Qualifications: Graduation from an accredited school of nursing with an Associate of Science in Nursing; current Registered Nurse license in the state of practice or a compact…
Added 31 mins ago
BP
Physical Therapy Technician - Part-Time
Benchmark Physical Therapy
Leesburg, GA
- Part-time
The Technician is an unlicensed associate who works under the direct supervision of a licensed Physical or Occupational Therapist.
Added 33 mins ago
CO
Web Content Coordinator
City of Gresham
Gresham, OR
- $38.89 to $49.68 USD / hour
Added 37 mins ago
H&
Mental Health Clinician
Hope & Healing Family Therapy Center, Inc.
Fresno, CA
- $73,000 to $85,000 USD / year
We are seeking a dedicated and empathetic Associate or Licensed Clinician (AMFT, APCC, ASW, LMFT, LPCC, or LCSW) to join our growing team. The ideal candidate is passionate about providing…
Added 37 mins ago
H&
Lead Mental Health Clinician
Hope & Healing Family Therapy Center, Inc.
Fresno, CA
- $78,475 to $91,375 USD / year
We are seeking a dedicated and empathetic Licensed or Associate Clinician (LMFT, LPCC, LCSW, AMFT, APCC, or ASW) to join our growing team. The ideal candidate is passionate about providing…
Added 37 mins ago
H&
Addiction Prevention Counselor-Behavior Coach
Hope & Healing Family Therapy Center, Inc.
Fresno, CA
- $25 to $30 USD / hour
· Graduation from an accredited college or university with associate’s degree with preference for major coursework in addiction counseling, criminal justice, mental health, social or…
Added 38 mins ago
Design Technician - Laser Engraving
Electric Supply & Equipment
Burlington, NC
· Associate’s Degree in Electrical Engineering Technology, Mechanical Engineering Technology, Mechatronics, or equivalent technical experience.
Added 40 mins ago
UR
Physical Therapy Technician - Part-Time
Upstream Rehabilitation
Leesburg, GA
- Part-time
The Technician is an unlicensed associate who works under the direct supervision of a licensed Physical or Occupational Therapist.
Added 44 mins ago
SB
Associate Director, Fiscal & Audit Services
San Bernardino Community College District
San Bernardino, CA
- $125,616.23 to $145,623.27 USD / year
Under direction of the appropriate administrator, the Associate Director, Fiscal Services is responsible for all areas related to District-wide accounting and financial reporting, and…
Added 46 mins ago
IS
Field Service Technician – Industrial Machinery
IMA Schelling Group
Morrisville
- $60,000 USD / year
Technical training, an associate degree or equivalent hands-on experience in mechatronics, industrial electrical systems, industrial mechanics, automation or a related field.
Added 49 mins ago
J
Engineering Project Manager - Developer Services
Jobgether
Remote, United States
- $113,500 to $140,700 USD / year
Bachelor's degree in Engineering, Construction Management, or a closely related field; alternatively, an associate's degree in a related discipline combined with substantial relevant…
Added 59 mins ago
EF
Member Service Representative I (Teller)
Education First Credit Union
Columbus, OH
- $37,000 to $38,000 USD / year

Closed listing

Humana

Process Improvement Lead

Washington, DC, United States

Remote

$94,900 - $130,500 per year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $94,900 - $130,500 per year
Workplace: Remote
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

This is a remote position.

You will serve as a strategic partner to encounter leadership, translating priorities into decisions, action, and measurable results. You will organize complex work, build relationships across teams, and present clear recommendations to C-suite executives. Using data and stakeholder input, you will establish governance, anticipate risks, clarify accountability, and improve Medicaid encounter submission performance. You will report to the Director, Encounter Data Management.

Key Responsibilities

Partner with encounter leadership to set priorities, prepare decisions, and drive follow-through on strategic initiatives.
Organize multiple priorities, meetings, decisions, owners, and timelines to keep complex work moving.
Build trusted relationships across operations, technology, compliance, markets, vendors, providers, and regulatory partners.
Prepare and present concise updates, risks, options, and recommendations to C-suite executives and other senior leaders.
Lead governance forums focused on performance, risks, dependencies, decisions, and regulatory readiness.
Translate complex encounter processes and business needs into clear workflows, dashboards, insights, and decision points.
Anticipate regulatory, platform, volume, and data quality risks before they affect encounter submissions.
Drive cross-functional issues from root cause analysis through solution development, executive communication, and resolution.
Create and maintain processes and documentation for Medicaid contract compliance and risk oversight.
Use data to challenge assumptions, recommend priorities, and improve inefficient processes respectfully and constructively.
Demonstrated experience preparing and presenting business risks, results, or recommendations to C-suite executives or equivalent senior leaders.

Use your skills to make an impact

This role is not eligible for work visa sponsorship.

Required Qualifications

Bachelor's degree.
5+ years of experience in process improvement, business operations, strategy, or program leadership.
2+ years of experience leading cross-functional projects or enterprise initiatives.
2+ years of experience processing medical claims and/or encounter submissions.
Demonstrated experience organizing multiple priorities, stakeholders, decisions, and deadlines.
Demonstrated experience building relationships and influencing across functions without direct authority.

Preferred Qualifications

Experience with Medicaid or Medicare encounter data.
Experience with healthcare claims processing.
Experience with governance, regulatory readiness, dashboards, or corrective action planning.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-06-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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