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Added 1 min ago
Sr. Manager, Healthcare Claims & Revenue Cycle Operations
Intellivo
Saint Louis, MO
…strengthening frontline leadership and using data, workflow technology, capacity planning, and performance management to increase output and improve…
Added 2 mins ago
Real Estate Transaction Manager
Charlotte, NC
…deals and escalates complex or strategic matters to the Senior Director of Real Estate. This is a fully on-site role in our Uptown Charlotte, NC…
Added 2 mins ago
Training Coordinator
Northwestern Mutual
Houston, TX
Schedule and support post-program debrief meetings with management and complete follow-up actions.
Added 2 mins ago
Sr. Assistant Director of Academic Programs
University of Chicago
Chicago, IL
Sr. Assistant Director of Academic Programs for Chicago, IL location. Leads strategic initiatives at the Pritzker School of Molecular Engineering to improve academic program delivery,…
Added 2 mins ago
Director of Information Technology, Kersten Institute
University of Chicago
Chicago, IL
The Director of Information Technology leads technology operations, information security, and research computing support for the Kersten Institute for Urban Education, a research institute…
Added 2 mins ago
Director Regional- Hospital Supply Chain
Duke Careers
Durham, NC
Through collaboration and direct accountability with key customers and clinical staff, the Director will develop a hospital-wide approach for end-to-end supply chain integration. This…
Added 9 mins ago
CU
Director of Human Resources
Concordia University, Chicago
River Forest, IL
- $100,000 to $122,000 USD / year
The Director of Human Resources has authority over and is responsible for managing all human resources functions for the University: benefits administration, budget and planning, labor and…
Added 9 mins ago
Graduate Assistant - Residence Life
Concordia University, Chicago
River Forest, IL
The Graduate Assistant – Residence Life assists the Director of Residence Life in providing holistic, educational leadership while administering a comprehensive living-learning environment…
Added 12 mins ago
Program Manager II
ULSA University of Louisville
United States
The RMOCC Program Manager works closely with hospitals, EMS agencies, healthcare systems, public health departments, and emergency management partners to support healthcare coordination,…
Added 13 mins ago
Senior Director, User Readiness
College Board
Remote, United States
…a portfolio of digital and technical work, across community management, digital engagement, technical readiness, and risk monitoring and intervention, each of whom owns hands-on, external…
Added 13 mins ago
Director, Technical Readiness
College Board
Remote, United States
As the Director, Technical Readiness, you will make sure every testing environment is technically ready for digital testing, from the networks and devices students test on to the platform…
Added 16 mins ago
Director of Collaborative Care (CoCM)
Essen Medical Associates
Bronx, NY
The Director of Collaborative Care (CoCM) provides strategic, operational, and program leadership for Essen Health Care's integrated behavioral health program embedded within primary care.…
Added 16 mins ago
Director of Corporate Real Estate
Mortenson
Minneapolis, MN
The Director of Corporate Real Estate is responsible for the strategic and operational management of Mortenson’s entire portfolio of corporate leased & owned spaces, including offices and…
Added 16 mins ago
DIRECTOR OF QUALITY & REGULATORY COMPLIANCE
STENA
Hope Hull, AL
At Miltope Corporation we apply our technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a…
Added 18 mins ago
YI
Investor Relations Manager
Yelp, Inc
Remote, United States
- $117,000 to $196,000 USD / year
…an Investor Relations Manager, you'll report directly to the Director of Investor Relations and help shape how Yelp presents its strategy, financial performance and long-term value to the…
Added 18 mins ago
Associate Director, DevSecOps Architect
S&P Global
Princeton, NJ
Our Corporate Technology team serves as the centralized platform engineering function, establishing enterprise-wide DevSecOps standards and architectural patterns that enable secure,…
Added 18 mins ago
Director, Infrastructure – Project Finance, New York
S&P Global
New York, NY
…and strategically important segments of capital markets. As Director, the role carries responsibility for managing a diverse portfolio of North American infrastructure credits, delivering…
Added 21 mins ago
AH
Supervisor, Clinical Laboratory, Pathology, Full Time Days, Summit, NJ
Atlantic Health System
Summit, NJ
- Full-time
…recommends capital purchases, and ensures efficient inventory management by maintaining supply levels and monitoring expiration…
Added 21 mins ago
Medical Laboratory Scientist, Per Diem, Microbiology, ACL, Morristown, NJ
Atlantic Health System
Morristown, NJ
Inventory Management: Manage inventory by rotating stock and checking supply expiration dates to ensure availability and compliance.
Added 21 mins ago
AH
Sr. Manager, Full Time, Days, Call Center Opns, Morristown, NJ
Atlantic Health System
Morristown, NJ
- Full-time
Troubleshooting and supporting telephony, NICE Cxone, workforce management and contact center technology issues.
Added 21 mins ago
Manager, Paid Search
Dental Care Alliance
Florida, FL
…including advanced optimization of live Google Ads campaigns, management of substantial budgets, and demonstrated improvements in acquisition efficiency or conversion quality. • Deep…
Added 21 mins ago
Director, Digital Experience & Web Strategy
Dental Care Alliance
UNAVAILABLE
The Director, Digital Experience & Web Strategy leads the strategy, transformation, and ongoing performance of Dental Care Alliance (DCA)'s portfolio of locally branded practice websites.…
Added 22 mins ago
Director Partnership Success
Ensemble RCM LLC
Remote, United States
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end…
Added 22 mins ago
Security Officer I - Per Diem - Shifts/Hours Varies - Friday - Sunday - Atlantic Health Morristown Medical Center, NJ
Atlantic Health System
Morristown, NJ
Proficient in the use of Security Technology to include AHECN distribution, IMC Computer, Mutualink, Victor Video System and ONYX Panel.
Added 22 mins ago
Principal Product Manager - Clinical
Veradigm LLC
Raleigh, NC
…within Veradigm's clinical product portfolio. Reporting to the Director of Product Management, you will set direction for your area, lead discovery, and make sure your roadmap aligns with…

Closed listing

Humana

Process Improvement Lead

Oklahoma City, OK, United States

Remote

$94,900 - $130,500 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $94,900 - $130,500 per year
Workplace: Remote
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

This is a remote position.

You will serve as a strategic partner to encounter leadership, translating priorities into decisions, action, and measurable results. You will organize complex work, build relationships across teams, and present clear recommendations to C-suite executives. Using data and stakeholder input, you will establish governance, anticipate risks, clarify accountability, and improve Medicaid encounter submission performance. You will report to the Director, Encounter Data Management.

Key Responsibilities

Partner with encounter leadership to set priorities, prepare decisions, and drive follow-through on strategic initiatives.
Organize multiple priorities, meetings, decisions, owners, and timelines to keep complex work moving.
Build trusted relationships across operations, technology, compliance, markets, vendors, providers, and regulatory partners.
Prepare and present concise updates, risks, options, and recommendations to C-suite executives and other senior leaders.
Lead governance forums focused on performance, risks, dependencies, decisions, and regulatory readiness.
Translate complex encounter processes and business needs into clear workflows, dashboards, insights, and decision points.
Anticipate regulatory, platform, volume, and data quality risks before they affect encounter submissions.
Drive cross-functional issues from root cause analysis through solution development, executive communication, and resolution.
Create and maintain processes and documentation for Medicaid contract compliance and risk oversight.
Use data to challenge assumptions, recommend priorities, and improve inefficient processes respectfully and constructively.
Demonstrated experience preparing and presenting business risks, results, or recommendations to C-suite executives or equivalent senior leaders.

Use your skills to make an impact

This role is not eligible for work visa sponsorship.

Required Qualifications

Bachelor's degree.
5+ years of experience in process improvement, business operations, strategy, or program leadership.
2+ years of experience leading cross-functional projects or enterprise initiatives.
2+ years of experience processing medical claims and/or encounter submissions.
Demonstrated experience organizing multiple priorities, stakeholders, decisions, and deadlines.
Demonstrated experience building relationships and influencing across functions without direct authority.

Preferred Qualifications

Experience with Medicaid or Medicare encounter data.
Experience with healthcare claims processing.
Experience with governance, regulatory readiness, dashboards, or corrective action planning.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-06-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

More about this job

Skills

Process improvement
Leadership
Data management
Regulatory compliance
Root cause analysis
Communication skills
Manage processes
Documentation
Relationship building
Claims processing

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